CMA CGM Mumbai Senior Customer Service Officer Salaries by Employees (Updated 2025)

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₹3.6 Lakhs - ₹4.6 Lakhs

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Salary of majority employees

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Last Updated: 25 Jun 2023

Companies similar to CMA CGM for Senior Customer Service Officer in Mumbai

CMA CGM Senior Customer Service Officer Salary

5 years exp. (AmbitionBox Estimate)

₹3.6 L/yr - ₹4.6 L/yr

Company name	Avg Annual Salary	Open Jobs
ICICI Bank Senior Customer Service Officer Salary 0 - 6 years exp. (12 salaries)	₹2.5 L/yr - ₹3.5 L/yr 31% less
Policyboss.com Senior Customer Service Officer Salary 0 - 5 years exp. (4 salaries)	₹2.1 L/yr - ₹3.5 L/yr 32% less
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Jio Senior Customer Service Officer Salary 4 - 10 years exp. (4 salaries)	₹2.1 L/yr - ₹5 L/yr 2% more
Mumbai Metro One Senior Customer Service Officer Salary 8 - 14 years exp. (4 salaries)	₹3.6 L/yr - ₹5.5 L/yr 4% more
Godrej Consumer Products Senior Customer Service Officer Salary 7 - 11 years exp. (3 salaries)	₹6.4 L/yr - ₹7 L/yr 60% more

Senior Customer Service Officer salary at CMA CGM ranges between ₹3.6 Lakhs to ₹4.6 Lakhs per year for employees with 5 years of experience. Salary estimates are based on 1 latest salaries received from various employees of CMA CGM.

Similar Designation salaries in CMA CGM

Senior Officer Salary

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₹2.4 L/yr - ₹7.5 L/yr

Customer Service Executive Salary

(95 salaries)

₹1.5 L/yr - ₹4.3 L/yr

Customer Care Executive Salary

(39 salaries)

₹1.15 L/yr - ₹3.5 L/yr

Senior Associate Salary

(9 salaries)

₹3.2 L/yr - ₹6 L/yr

Customer Service Officer Salary

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₹2.4 L/yr - ₹3 L/yr

Senior Process Associate Salary

(6 salaries)

₹3.7 L/yr - ₹4.5 L/yr

Customer Support Executive Salary

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₹1.9 L/yr - ₹5 L/yr

Customer Service Associate Salary

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₹2.5 L/yr - ₹3.3 L/yr

Salary related reviews for CMA CGM

Senior Officer in Mumbai Suburban

Full Time

Customer Success, Service & Operations Department

3.0

• posted on 27 Jan 2025

2.0

for Salary and Benefits

Likes

Work from home Food allowance Pick and drop facility Festival celebration Good to start your career as a fresher

Skill development - Good

+2 more

Dislikes

...orkload by extending and working on weekends as well which led to health issues. Salary hike is also a major concern. Don't expect any major hike. This is for back office.

Salary - Poor

+1 more

Senior Officer in Navi Mumbai

Full Time

Customer Success, Service & Operations Department

4.0

• posted on 18 Jul 2023

3.0

for Salary and Benefits

Likes

One of the best Company to start with shipping career. It gives great platform to new joiners for there future endeavors.

Skill development - Excellent

+5 more

Dislikes

Hardly able to describe something which dislikes about CMA CGM. But need some good salary package.

Customer Support Executive in Navi Mumbai

Full Time

Customer Success, Service & Operations Department

5.0

• posted on 31 Jan 2023

3.0

for Salary and Benefits

Likes

...ood job security also arrange the session for learning and development skills Salary range is pretty much low but satisfied to freshers employee Management are very helpful and understand the need and requirements of employee and provides the essential accordingly.

Skill development - Excellent

+3 more

Dislikes

Salary range is pretty much low

Customer Service Executive in Chennai

Customer Success, Service & Operations Department

5.0

• posted on 20 Jan 2022

5.0

for Salary and Benefits

Likes

...e teammates are very suppertiveand the management is transport company policies are good they are give good salary like and bonus every year .

Salary - Excellent

+6 more

Dislikes

On the job trainingis not givento new joinees.

Back Office Executive in Thane

Procurement & Supply Chain Department

4.0

• posted on 24 Apr 2021

4.0

for Salary and Benefits

Likes

Good work environment. Job security is high. Company policies are good. Cafeteria is good.

Salary - Good

+6 more

Dislikes

Lot of politics are there with in the teams. Career growth is slow and starting salary is very low. Appraisals are not so fair. Very much favouritism are played.

see more salary related reviews

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Virtual Interview with CMA CGM

I had a virtual interview with the CMA CGM Chennai team, where three panelists joined the call but kept their cameras off, while I was the only one on video. This lack of basic professionalism was unexpected. :| There was also a clear disconnect between the role I was informed about and the expectations of the interview panel. One of the interviewers was unreasonably aggressive, questioning me on topics unrelated to my expertise. When I asked for clarity on my expected day-to-day responsibilities, the panel was reluctant to provide details yet was keen on extracting information about my current role and the tools I use. An interview should be a two-way conversation, not just an information-gathering exercise. Experiences like these can impact an organization’s reputation, and CMA CGM should ensure its interview processes are structured, transparent, and professional. Feel free to share your thoughts on this scenario—I’d love to hear your perspectives!

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CMA CGM Senior Customer Service Officer Salary FAQs

What is the notice period for Senior Customer Service Officer at CMA CGM in Mumbai?

According to AmbitionBox, 100% of the CMA CGM Senior Customer Service Officers in Mumbai reported a notice period of 2 Months.This is based on 1 response on AmbitionBox in last 2 years.

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CMA CGM Senior Customer Service Officer Salaries in Mumbai

CMA CGM Senior Customer Service Officer salary in Mumbai ranges between ₹3.6 Lakhs to ₹4.6 Lakhs. This is an estimate based on latest salaries received from employees of CMA CGM.