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3.9

based on 21.7k Reviews

Proud winner of ABECA 2024 - AmbitionBox Employee Choice Awards

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Jio Senior Customer Service Officer salaries in Mumbai

Annual salary range
4 - 10 years exp.
₹2.1 Lakhs - ₹5 Lakhs
Salary of majority employees
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48% more than the average Senior Customer Service Officer Salary for 4 - 10 years of experience

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Last Updated: 8 Feb 2024

Companies similar to Jio for Senior Customer Service Officer in Mumbai

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Jio Senior Customer Service Officer Salary

4 - 10 years exp. (4 salaries)

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₹2.1 L/yr - ₹5 L/yr

vs
Company name Avg Annual Salary Open Jobs
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₹2.5 L/yr - ₹3.5 L/yr

arrow icon 29% less
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TCS Senior Customer Service Officer Salary

3 - 6 years exp. (3 salaries)

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₹3 L/yr - ₹5.6 L/yr

arrow icon 7% more
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₹2.1 L/yr - ₹3.5 L/yr

arrow icon 33% less
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₹3.6 L/yr - ₹5.5 L/yr

arrow icon 3% more
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₹6.4 L/yr - ₹7 L/yr

arrow icon 57% more
Senior Customer Service Officer salary at Jio ranges between ₹2.1 Lakhs to ₹5 Lakhs per year for employees with experience between 4 years to 10 years. Salary estimates are based on 4 latest salaries received from various employees of Jio.

Latest annual salaries shared by Jio Senior Customer Service Officer in Mumbai

10mo ago
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10 years exp.
1y ago
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9 years exp.
1y ago
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4 years exp.
1y ago
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5 years exp.

Experience wise Jio Senior Customer Service Officer salaries in Mumbai

Last Updated: 8 Feb 2024

Experience Avg Annual Salary
4 years (AmbitionBox Estimate)

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₹2.1 L/yr - ₹6.5 L/yr
5 years (AmbitionBox Estimate)

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₹2.6 L/yr - ₹6.9 L/yr
6 years (AmbitionBox Estimate)

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₹3.6 L/yr - ₹4.6 L/yr
7 years (AmbitionBox Estimate)

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₹3.8 L/yr - ₹4.8 L/yr
8 years (AmbitionBox Estimate)

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₹4 L/yr - ₹5.1 L/yr
View all

Similar Designation salaries in Jio

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₹1.15 L/yr - ₹5.85 L/yr
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₹0.85 L/yr - ₹3.3 L/yr
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₹1.45 L/yr - ₹3 L/yr
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₹1.61 L/yr - ₹3.5 L/yr
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₹2.5 L/yr - ₹7.5 L/yr
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₹1.7 L/yr - ₹3.25 L/yr

Salary related reviews for Jio

Full Time

 · 

Engineering - Hardware & Networks Department

2.0
  •  posted on 04 Jul 2024

3.0
 for  Salary and Benefits

Likes

Salary comes on time every month no matter what. I think leave policy is also good and leaves can be availed without too many approvals as is the case with other organisations. Flexible working hours and job security for some reason.

read more

Dislikes

...ason for example many employees haven't been promoted from last 10 years and so. Also salary discrepancy exists at highest level as no slab system for salary is being followed by the company. Very process oriented and local HR team is reluctant to override these processes even if it means to loosing some of the key employees. No employee retention policy, they will happily let you go even if you have spend a life time there and are a core member of the team. Overall company does not present a good platform for budding employees however if you are very high in the hierarchy and get a senior manager role or above, then it might be the place for you. Less stress and slow pace environment will be good for someone who wants to settle down without caring much about the work culture and learning development. PS-6 days a week at circle level while NHQ follows 5 days a week schedule.

read more

Full Time

 · 

Customer Success, Service & Operations Department

1.0
  •  posted on 28 Jun 2024

1.0
 for  Salary and Benefits

Likes

...iod, I haven't seen any Goodluck for emp from Jio 'Nor any chance to achivement. Past 3 years not growth in Salary,not even one rupees Increment from three years and if anybody says or ask about increment, they directly says ( Job is running well, Salary recieving ion time. Looks at world , many guys is roaming for jobs. So by saying this words they drop out their self. So, want to inform to all Boys, In future do not join reliance's offroll,

read more

Dislikes

Just to tell to all boys, Do not join reliance's Off roll emp jobs. Thanks. People think that Reliance giving a good benefits of emp, they dont know of behind's story. Pls.

read more

Full Time

 · 

Sales & Business Development Department

1.0
  •  posted on 14 Dec 2024

1.0
 for  Salary and Benefits

Likes

Just salary on time.

Dislikes

Incentives structure very bad. Incentives credit in account after 3 months, others are credited in next months. No promotions No appraisal and no salary increment just workload increase day by day but no improvement in salary.

read more

Full Time

 · 

Sales & Business Development Department

1.0
  •  posted on 23 Jul 2024

1.0
 for  Salary and Benefits

Likes

Nothing

Dislikes

...ent treats employees as slave and speaking with employees with unparliamentary . There is no ethics and loss of salary because of management asking to put my money in day to day business I lost huge amount of money because of my superiors as well as my subordinates, one more important point to be notice with unethical management in higher positions they don't know the ground realities in employees working premises they blindly believe provoking guys like immediate supervisor they always tell lies on subordinates after the conversation of higher management these people ask their team to office and insulted infront of all staff this is a screwed-up culture. They don't have courtesy of employees families

read more

Full Time

 · 

Finance & Accounting Department

3.0
  •  posted on 08 Mar 2024

3.0
 for  Salary and Benefits

Likes

Like the Work and facility is awesome.

Dislikes

...r others [S&D)KPI. Breaking all professional ethics. There is no self respect. Providing salary and getting debited by selling jio product to their own Employee 1st. You can always listion "Support Support" from cross functional team. S&D don't have efficiency always. Planned leave will not get easily by cross functional team.

read more
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Jio Senior Customer Service Officer Salary FAQs

What is the salary of Senior Customer Service Officer at Jio Mumbai?
Senior Customer Service Officer salary at Jio in Mumbai ranges between ₹2.1 Lakhs to ₹5.0 Lakhs for experience between 4 years to 10 years. According to our estimates it is 48% more than the average Senior Customer Service Officer Salary in India. Salary estimates are based on 4 latest salaries received from various employees of Jio Mumbai.
How does the salary of a Senior Customer Service Officer at Jio Mumbai compare with the average salary range for this job?
The average salary of a Senior Customer Service Officer at Jio is 48% more than the average salary of a Senior Customer Service Officer in Mumbai. To know exact salary insights, login to view.
Which similar companies are paying more than Jio to a Senior Customer Service Officer in Mumbai?
  • Godrej Consumer Products Senior Customer Service Officer Salary - ₹6.4 Lakhs to ₹7.0 Lakhs per year
  • TCS Senior Customer Service Officer Salary - ₹3.0 Lakhs to ₹5.6 Lakhs per year
  • Mumbai Metro One Senior Customer Service Officer Salary - ₹3.6 Lakhs to ₹5.5 Lakhs per year
What is the salary of a Senior Customer Service Officer in companies similar to Jio in Mumbai?
  • ICICI Bank Senior Customer Service Officer Salary - ₹2.5 Lakhs to ₹3.5 Lakhs per year
  • Policyboss.com Senior Customer Service Officer Salary - ₹2.1 Lakhs to ₹3.5 Lakhs per year
What is the estimated take home salary of a Senior Customer Service Officer at Jio in Mumbai?
The estimated take-home salary of a Senior Customer Service Officer at Jio ranges between ₹31,249 per month to ₹32,544 per month in Mumbai. The take-home salary calculation is based on the average Jio Senior Customer Service Officer salary in India which ranges between ₹2.1 Lakhs to ₹5.0 Lakhs per year for employees with experience between 4 years to 10 years. Check how did we calculate take home salary?
What is the notice period for Senior Customer Service Officer at Jio in Mumbai?
According to AmbitionBox, 100% of the Jio Senior Customer Service Officers in Mumbai reported a notice period of 1 Month.This is based on 2 responses on AmbitionBox in last 2 years.

Tell us how to improve this page.

Jio Senior Customer Service Officer salary in Mumbai ranges between ₹2.1 Lakhs to ₹5 Lakhs with an average annual salary of ₹unlock blur. Salary estimates are based on 4 Jio latest salaries received from various employees of Jio.