CMA CGM Senior Customer Service Officer Salaries by 3 Employees (Updated 2025)

4 - 18 years exp.

₹3 Lakhs - ₹8 Lakhs

Low Confidence

Salary of majority employees

59% more than the average Senior Customer Service Officer Salary in Ports & Shipping Companies for 4 - 18 years of experience

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Salaries in different departments

Customer Success, Service & Operations Senior Customer Service Officer Salary 5 years exp. (AmbitionBox Estimate)	₹3.6 L/yr - ₹4.4 L/yr
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Procurement & Supply Chain Senior Customer Service Officer Salary 18 years exp. (AmbitionBox Estimate)	₹7.2 L/yr - ₹8.8 L/yr

Last Updated: 27 Jan 2025

Companies similar to CMA CGM for Senior Customer Service Officer

Company name	Avg Annual Salary	Open Jobs
ICICI Bank Senior Customer Service Officer Salary 0 - 6 years exp. (176 salaries)	₹1.6 L/yr - ₹4 L/yr 44% less
Utkarsh Small Finance Bank Senior Customer Service Officer Salary 1 - 6 years exp. (74 salaries)	₹1.7 L/yr - ₹3.3 L/yr 48% less
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Mphasis Senior Customer Service Officer Salary 1 - 5 years exp. (33 salaries)	₹2 L/yr - ₹6 L/yr 28% less
CAMS Senior Customer Service Officer Salary 3 - 14 years exp. (24 salaries)	₹2.1 L/yr - ₹4.5 L/yr 31% less
Axis Bank Senior Customer Service Officer Salary 3 - 9 years exp. (23 salaries)	₹3 L/yr - ₹6 L/yr 10% less

Senior Customer Service Officer salary at CMA CGM ranges between ₹3 Lakhs to ₹8 Lakhs per year for employees with experience between 4 years to 18 years. Salary estimates are based on 3 latest salaries received from various employees of CMA CGM.

Experience wise CMA CGM Senior Customer Service Officer salaries

Last Updated: 27 Jan 2025

Experience	Avg Annual Salary
4 years (AmbitionBox Estimate)	₹2.7 L/yr - ₹3.4 L/yr
5 years (AmbitionBox Estimate)	₹3.6 L/yr - ₹4.6 L/yr
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15+ years (AmbitionBox Estimate)	₹7.2 L/yr - ₹9.2 L/yr

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Senior Associate Salary

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Customer Service Representative Salary

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₹2.7 L/yr - ₹3.5 L/yr

Senior Process Associate Salary

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₹3.2 L/yr - ₹5.5 L/yr

Customer Support Executive Salary

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Salary related reviews for CMA CGM

4.2

Rated by 2 employees for salary & benefits

Senior Officer in Mumbai Suburban

Full Time

Customer Success, Service & Operations Department

3.0

• posted on 27 Jan 2025

2.0

for Salary and Benefits

Likes

Work from home Food allowance Pick and drop facility Festival celebration Good to start your career as a fresher

Skill development - Good

+2 more

Dislikes

...orkload by extending and working on weekends as well which led to health issues. Salary hike is also a major concern. Don't expect any major hike. This is for back office.

Salary - Poor

+1 more

Senior Officer in Navi Mumbai

Full Time

Customer Success, Service & Operations Department

4.0

• posted on 18 Jul 2023

3.0

for Salary and Benefits

Likes

One of the best Company to start with shipping career. It gives great platform to new joiners for there future endeavors.

Skill development - Excellent

+5 more

Dislikes

Hardly able to describe something which dislikes about CMA CGM. But need some good salary package.

Customer Support Executive in Navi Mumbai

Full Time

Customer Success, Service & Operations Department

5.0

• posted on 31 Jan 2023

3.0

for Salary and Benefits

Likes

...ood job security also arrange the session for learning and development skills Salary range is pretty much low but satisfied to freshers employee Management are very helpful and understand the need and requirements of employee and provides the essential accordingly.

Skill development - Excellent

+3 more

Dislikes

Salary range is pretty much low

Customer Service Executive in Chennai

Customer Success, Service & Operations Department

5.0

• posted on 20 Jan 2022

5.0

for Salary and Benefits

Likes

...e teammates are very suppertiveand the management is transport company policies are good they are give good salary like and bonus every year .

Salary - Excellent

+6 more

Dislikes

On the job trainingis not givento new joinees.

Back Office Executive in Thane

Procurement & Supply Chain Department

4.0

• posted on 24 Apr 2021

4.0

for Salary and Benefits

Likes

Good work environment. Job security is high. Company policies are good. Cafeteria is good.

Salary - Good

+6 more

Dislikes

Lot of politics are there with in the teams. Career growth is slow and starting salary is very low. Appraisals are not so fair. Very much favouritism are played.

see more salary related reviews

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Virtual Interview with CMA CGM

I had a virtual interview with the CMA CGM Chennai team, where three panelists joined the call but kept their cameras off, while I was the only one on video. This lack of basic professionalism was unexpected. :| There was also a clear disconnect between the role I was informed about and the expectations of the interview panel. One of the interviewers was unreasonably aggressive, questioning me on topics unrelated to my expertise. When I asked for clarity on my expected day-to-day responsibilities, the panel was reluctant to provide details yet was keen on extracting information about my current role and the tools I use. An interview should be a two-way conversation, not just an information-gathering exercise. Experiences like these can impact an organization’s reputation, and CMA CGM should ensure its interview processes are structured, transparent, and professional. Feel free to share your thoughts on this scenario—I’d love to hear your perspectives!

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CMA CGM Senior Customer Service Officer Salary FAQs

What is the notice period for Senior Customer Service Officer at CMA CGM?

According to AmbitionBox, 50% of the CMA CGM Senior Customer Service Officers reported a notice period of 1 Month, 50% reported a notice period of 2 Months.This is based on 2 responses on AmbitionBox in last 2 years.

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CMA CGM Senior Customer Service Officer Salaries

CMA CGM Senior Customer Service Officer salary in India ranges between ₹3 Lakhs to ₹8 Lakhs with an average annual salary of ₹. Salary estimates are based on 3 CMA CGM latest salaries received from various employees of CMA CGM.