Citicorp Customer Service and Operations Officer salaries in India

Likes

. Good salary only at a time of joining . Superb Work Life Balance . Leave policy is best . Hybrid model . Day care facility . Mediclaim and health check up benifit

Dislikes

. No proper training on project . Increments now a days like nothing . Currently no job security

Likes

As you want to join Citi with good brand name and salary benefits. It's a good company to work with. As like all other companies it also has politics and business environment.

Dislikes

There is lot of politics and the management doesn't address our issues.

Likes

1. It is a tier 1 company and it really feels like it. 2. Job security. 3. Good pay and respect at work. 4. Experienced and knowledgeable co-workers.

Dislikes

1. Monotonous work. You will feel like being stuck at doing the same thing again and again. 2. You will get one manager who will look into the formalities at work while the other one probably overseas assigning you the work. It is really hard to work for one person and then ensure the local manager is aware of your achievements.

Likes

Its been 6 year working with CITI , they cover every aspect for your professional growth by giving world class training ,total new platform to learn and interact with end user/client .

Dislikes

Not much support during WFH like giving office laptop or any compensation.. They don't reimburse outside certification so if you are looking for some certification you need to have it by own Internal mobility is also not possible .. don't have any transperancy

Likes

Positives are the Ramanujan IT sez itself with lots of greenery with world class garden and buildings - There used to be lot of Table tennis players which I have learnt and become good at TT after office hours (2015-16 period) but it sort of reduced after COB initiative as many members where shifted to other cities - Exposure to international clients and banking systems

Dislikes

...t recently I heard that they are giving promotions to other communities as well. But only the salary and levels are given not the entire team management role. It is very demotivating to know even after years of hard work you are not given promotions and good appraisals. I guess world is not fair I found out the hard way. - No regard for your health, due to my demanding investment role, handling huge sums i used to have lunch someday at 2.30, someday @ 1.30, sometimes at 3.30 or 4.30 in the evening, this is due to different cutoff time. And working 11 to 15 hours depending upon the volume and there is commute for another 2 hours per day. I literally felt like living in office!! After all the hard work living as bachelor getting proper food @ 11 and 12 in night was hard. I usually show all the frustration by having large amount of food at late night. Due to this unhealthy life style and work culture I had developed a health condition called GERD/reflux where your splinter muscles loosens and tend to vomit a lot. Got 3 endoscopy done first was in 2019 last was this year 2024. I couldn't go to a job due to this condition. - Every job is demanding so do your job but it is not your life. Take good care of yourself by having small breaks and have some fruits in between. Stay away from smoking and drinking. You got your family to take care even after your 40 but there is always someone to replace you at your company