IDBI Bank Customer Service and Operations Officer salaries in India

Likes

I am working for idbi Intech for last 4 years as a Phone Banking Officer . I have learn all banking products or how to talk to customer or develop communication skills or lots of things I have learn & this is not counted for money because If you have learn banking knowledge then no one can bit you & also your educate to another person .

Dislikes

salary not increment . if you need to comfort zone & lots of family or work life balance then only you can join but if you need money or promotion or Dreams so please don't join .

Likes

Salary, however little, gets credited on time. There is literally nothing to write.

Dislikes

Work culture. Needs to work on weekends Extended work hours . No increment. No appreciation for work. Super difficult to get leaves. No flexibility in work hours or days.

Likes

They offer good salary .

Dislikes

Promotion process is not transparent. Also admin transfers are very harsh for women employees. They do not consider whether an employee is having small kid or pregnant. Very long working hours . Sitting in branches till 8 pm is usual .

Likes

Young demography. Salary and perks.

Dislikes

You need to beg to avail your casual leave for one day. Frequent change of transfer policy. And very low probability of promotion. Transfer across the country against the request of the employee putting the personal life of employee and their family members in deep trouble. Irrational targets and pressure for third party products leaving no time to work for the core banking business. You have to forget life and do only work.

Likes

They follows IBA salary structure.So every staff gets a good salary.promotions facility are good for executive..after 3 years they promoted to Assistant manager and get a good salary.Bank cultures are good as compared to other private banks like HDFC ,ICICI etc. Leave policy and other facilities are very good for officers .

Dislikes

Beside salary nothing is good in this company. 1. Without proper training they send new joiners into branch and tell to do their job . 2.Most of the staffs' work locations are very far way from home locations. It's very problem for your family. 3. Higher managements are very casual and slow for their work. 4 . You could not get proper guidance from higher authority at the beginning of your job. Learning is very hard for this bank