Citibank Customer Service Specialist Salaries by 7 Employees (Updated 2025)

1 - 4 years exp.

₹4 Lakhs - ₹5.6 Lakhs

Low Confidence

Salary of majority employees

16% more than the average Customer Service Specialist Salary in Banking Companies for 1 - 4 years of experience

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Salaries in different departments

BFSI, Investments & Trading Customer Service Specialist Salary 1 - 2 years exp. (AmbitionBox Estimate)	₹4.8 L/yr - ₹4.8 L/yr
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Finance & Accounting Customer Service Specialist Salary 3 - 4 years exp. (AmbitionBox Estimate)	₹4.5 L/yr - ₹4.8 L/yr

Last Updated: 3 Sep 2024

Companies similar to Citibank for Customer Service Specialist

Company name	Avg Annual Salary	Open Jobs
Axis Bank Customer Service Specialist Salary 1 - 3 years exp. (3 salaries)	₹3.4 L/yr - ₹5.7 L/yr 13% less
IDFC FIRST Bank Customer Service Specialist Salary 1 - 4 years exp. (5 salaries)	₹3.5 L/yr - ₹4.4 L/yr 24% less
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Standard Chartered Customer Service Specialist Salary 2 - 6 years exp. (3 salaries)	₹3.3 L/yr - ₹13 L/yr 41% more
Barclays Customer Service Specialist Salary 1 - 4 years exp. (3 salaries)	₹4.2 L/yr - ₹6 L/yr 12% more
Croma Customer Service Specialist Salary 0 - 8 years exp. (423 salaries)	₹1.3 L/yr - ₹4.6 L/yr 46% less

Customer Service Specialist salary at Citibank ranges between ₹4 Lakhs to ₹5.6 Lakhs per year for employees with experience between 1 year to 4 years. Salary estimates are based on 7 latest salaries received from various employees of Citibank.

Experience wise Citibank Customer Service Specialist salaries

Last Updated: 3 Sep 2024

Experience	Avg Annual Salary
1 year (AmbitionBox Estimate)	₹4 L/yr - ₹4.8 L/yr
2 years (AmbitionBox Estimate)	₹1.9 L/yr - ₹4.8 L/yr
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3 years (AmbitionBox Estimate)	₹4.5 L/yr - ₹5 L/yr
4 years (AmbitionBox Estimate)	₹4.5 L/yr - ₹5.6 L/yr

Similar Designation salaries in Citibank

Customer Service Executive Salary

(47 salaries)

₹2.5 L/yr - ₹6.4 L/yr

Customer Service Associate Salary

(4 salaries)

₹2.05 L/yr - ₹4.25 L/yr

Customer Care Executive Salary

(12 salaries)

₹2 L/yr - ₹5 L/yr

Customer Support Executive Salary

(6 salaries)

₹3.4 L/yr - ₹6 L/yr

Customer Success Manager Salary

(4 salaries)

₹10 L/yr - ₹14.1 L/yr

Customer Relationship Manager Salary

(3 salaries)

₹3.05 L/yr - ₹5.3 L/yr

Service Engineer Salary

(AmbitionBox Estimate)

₹12.2 L/yr - ₹15.5 L/yr

Senior Analyst Salary

(157 salaries)

₹13.87 L/yr - ₹25.21 L/yr

Quality Analyst Salary

(18 salaries)

₹5.5 L/yr - ₹12.85 L/yr

Store Manager Salary

(AmbitionBox Estimate)

₹12.4 L/yr - ₹15.9 L/yr

Top skills at Citibank for Customer Service Specialist

Relationship Management Data Entry Personal Loans Construction Equipment Commercial Vehicle Customer Service Wealth Management Retail Banking

Salary related reviews for Citibank

4.7

Rated by 3 employees for salary & benefits

Team Lead in Gurgaon / Gurugram

Full Time

Customer Success, Service & Operations Department

5.0

• posted on 30 Jan 2024

5.0

for Salary and Benefits

Likes

Salary hikes, worklife balance, friendly people and staff except some seniors from your department.

Dislikes

Seniors are not helpful and Losing Job as new boss is from another bank and wants to bring in his whole team

Assistant Vice President in Pune

Full Time

Data Science & Analytics Department

1.0

• posted on 21 Oct 2024

4.0

for Salary and Benefits

Likes

Leaves and salary compensation.

Dislikes

Organizational culture. People are sitting for 17-20 years and have completely spoiled the environment. Too much politics across maximum teams I came across and interacted. More than work 90% of time goes in office politics. HR is good for nothing.

Senior Business Analyst in Mumbai

Full Time

BFSI, Investments & Trading Department

1.0

• posted on 10 May 2024

5.0

for Salary and Benefits

Likes

Best leave policy ,Good perk & benifits

Dislikes

...ecurity. They will remove them after a few days or they will push you to resign. Layoff affected a lot of employees in India and no one talked anything about this Part of the cost-cutting they targeted directors to the above level but when it comes to India all the MDMDsand directors protected each other and removed C05 to C11 employees from Citi.

Associate Vice President in Pune

Full Time

Engineering - Software & QA Department

1.0

• posted on 29 Mar 2024

4.0

for Salary and Benefits

Likes

When they want you to hire, they will provide you with more package or whatever you want....but once they decided project or work going to complete...then ur in hell situation and they show you their real faces...

Dislikes

Management have no vision and they don't bother about you... My sincere suggestion, please skip CITI from your options.

Vice President Operations in Chennai

Full Time

Engineering - Software & QA Department

2.0

• posted on 02 May 2024

3.0

for Salary and Benefits

Likes

Salary they offer good packages while hire

Dislikes

Company has did the layoffs 5000 plus employees illegal way 2023 and giving more pressure to employees ask them leave worst and unacceptable behavior of management not recommended to anyone to join

see more salary related reviews

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Citibank Customer Service Specialist Salary FAQs

What is the salary of Customer Service Specialist at Citibank?

Customer Service Specialist salary at Citibank in India ranges between ₹4.0 Lakhs to ₹5.6 Lakhs for experience between 1 years to 4 years. According to our estimates it is 16% more than the average Customer Service Specialist Salary in India. Salary estimates are based on 7 latest salaries received from various employees of Citibank India.

How does the salary of a Customer Service Specialist at Citibank India compare with the average salary range for this job?

The average salary of a Customer Service Specialist at Citibank is 16% more than the average salary of a Customer Service Specialist in India. To know exact salary insights, login to view.

What are the top skills required to work as a Customer Service Specialist at Citibank?

Relationship Management, Data Entry, Personal Loans, Construction Equipment and Commercial Vehicle are some of the popular skills required to work as a Customer Service Specialist at Citibank India.

Which similar companies are paying more than Citibank to a Customer Service Specialist in India?

Standard Chartered Customer Service Specialist Salary - ₹3.3 Lakhs to ₹13.0 Lakhs per year
Barclays Customer Service Specialist Salary - ₹4.2 Lakhs to ₹6.0 Lakhs per year

What is the salary of a Customer Service Specialist in companies similar to Citibank in India?

Axis Bank Customer Service Specialist Salary - ₹3.4 Lakhs to ₹5.7 Lakhs per year
IDFC FIRST Bank Customer Service Specialist Salary - ₹3.5 Lakhs to ₹4.4 Lakhs per year
Croma Customer Service Specialist Salary - ₹1.3 Lakhs to ₹4.6 Lakhs per year

What is the estimated take home salary of a Customer Service Specialist at Citibank in India?

The estimated take-home salary of a Customer Service Specialist at Citibank ranges between ₹35,845 per month to ₹37,072 per month in India. The take-home salary calculation is based on the average Citibank Customer Service Specialist salary in India which ranges between ₹4.0 Lakhs to ₹5.6 Lakhs per year for employees with experience between 1 years to 4 years. Check how did we calculate take home salary?

What is the notice period for Customer Service Specialist at Citibank?

According to AmbitionBox, 67% of the Citibank Customer Service Specialists reported a notice period of 15 days or less, 33% reported a notice period of 3 Months.This is based on 6 responses on AmbitionBox in last 2 years.

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Citibank Customer Service Specialist Salaries

Citibank Customer Service Specialist salary in India ranges between ₹4 Lakhs to ₹5.6 Lakhs with an average annual salary of ₹. Salary estimates are based on 7 Citibank latest salaries received from various employees of Citibank.