Citibank Customer Service Executive Salaries by 50+ Employees (Updated 2024)

1 - 6 years exp.

₹2.5 Lakhs - ₹6.4 Lakhs

Salary of majority employees

47% more than the average Customer Service Executive Salary in Banking Companies for 1 - 6 years of experience

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Salaries in different departments

Customer Success, Service & Operations Customer Service Executive Salary 1 - 6 years exp. (23 salaries)	₹2.5 L/yr - ₹6 L/yr
BFSI, Investments & Trading Customer Service Executive Salary 2 - 5 years exp. (5 salaries)	₹3.5 L/yr - ₹4.8 L/yr
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Finance & Accounting Customer Service Executive Salary 3 - 5 years exp. (5 salaries)	₹3.9 L/yr - ₹4.9 L/yr
Human Resources Customer Service Executive Salary 1 - 3 years exp. (3 salaries)	₹3.4 L/yr - ₹4.5 L/yr
Content, Editorial & Journalism Customer Service Executive Salary 4 years exp. (AmbitionBox Estimate)	₹3.7 L/yr - ₹4.3 L/yr

Last Updated: 30 Nov 2024

Companies similar to Citibank for Customer Service Executive

Company name	Avg Annual Salary	Open Jobs
HDFC Bank Customer Service Executive Salary 0 - 7 years exp. (325 salaries)	₹1 L/yr - ₹5 L/yr 33% less
ICICI Bank Customer Service Executive Salary 0 - 6 years exp. (342 salaries)	₹1.1 L/yr - ₹4.7 L/yr 33% less
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Axis Bank Customer Service Executive Salary 1 - 8 years exp. (163 salaries)	₹1.3 L/yr - ₹6 L/yr 33% less
State Bank of India Customer Service Executive Salary 1 - 6 years exp. (32 salaries)	₹1.5 L/yr - ₹4.9 L/yr 36% less
Kotak Mahindra Bank Customer Service Executive Salary 1 - 7 years exp. (124 salaries)	₹1.2 L/yr - ₹5.3 L/yr 29% less
IndusInd Bank Customer Service Executive Salary 0 - 12 years exp. (153 salaries)	₹1.4 L/yr - ₹4.2 L/yr 34% less	2 job openings
Yes Bank Customer Service Executive Salary 1 - 4 years exp. (69 salaries)	₹1.6 L/yr - ₹4.5 L/yr 40% less
IDFC FIRST Bank Customer Service Executive Salary 0 - 6 years exp. (295 salaries)	₹1.5 L/yr - ₹6.4 L/yr 16% less
RBL Bank Customer Service Executive Salary 0 - 6 years exp. (37 salaries)	₹1.2 L/yr - ₹3.5 L/yr 40% less
Federal Bank Customer Service Executive Salary 2 - 5 years exp. (4 salaries)	₹2.8 L/yr - ₹4.2 L/yr 21% less
AU Small Finance Bank Customer Service Executive Salary 1 - 7 years exp. (93 salaries)	₹1.5 L/yr - ₹5 L/yr 25% less
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Standard Chartered Customer Service Executive Salary 1 - 8 years exp. (43 salaries)	₹1.4 L/yr - ₹6 L/yr 22% less
HSBC Global Banking and Markets Customer Service Executive Salary 0 - 8 years exp. (45 salaries)	₹2.8 L/yr - ₹6.6 L/yr 10% more
Jana Small Finance Bank Customer Service Executive Salary 0 - 6 years exp. (43 salaries)	₹1.3 L/yr - ₹4 L/yr 46% less
Equitas Small Finance Bank Customer Service Executive Salary 1 - 7 years exp. (38 salaries)	₹1.2 L/yr - ₹3.2 L/yr 45% less
NatWest Group Customer Service Executive Salary 0 - 3 years exp. (37 salaries)	₹3 L/yr - ₹5.5 L/yr 7% less
Barclays Customer Service Executive Salary 1 - 6 years exp. (26 salaries)	₹2 L/yr - ₹7.7 L/yr 3% more
DBS Bank Customer Service Executive Salary 0 - 9 years exp. (22 salaries)	₹2.1 L/yr - ₹4.7 L/yr 19% less
IDBI Bank Customer Service Executive Salary 0 - 4 years exp. (21 salaries)	₹1 L/yr - ₹7.5 L/yr 23% less
Ujjivan Small Finance Bank Customer Service Executive Salary 0 - 6 years exp. (17 salaries)	₹1.6 L/yr - ₹3.5 L/yr 39% less

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Customer Service Executive salary at Citibank ranges between ₹2.5 Lakhs to ₹6.4 Lakhs per year for employees with experience between 1 year to 6 years. Salary estimates are based on 52 latest salaries received from various employees of Citibank.

Experience wise Citibank Customer Service Executive salaries

Last Updated: 30 Nov 2024

Experience	Avg Annual Salary
1 year (9 salaries)	₹2.5 L/yr - ₹5 L/yr
2 years (10 salaries)	₹2.8 L/yr - ₹5 L/yr
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3 years (16 salaries)	₹2.8 L/yr - ₹6 L/yr
4 years (9 salaries)	₹3.6 L/yr - ₹5 L/yr
5 years (6 salaries)	₹4 L/yr - ₹6.4 L/yr
6 years (AmbitionBox Estimate)	₹3.9 L/yr - ₹5 L/yr

View all

Similar Designation salaries in Citibank

Customer Care Executive Salary

(12 salaries)

₹2 L/yr - ₹5 L/yr

Customer Support Executive Salary

(6 salaries)

₹3.4 L/yr - ₹6 L/yr

Senior Customer Service Executive Salary

(8 salaries)

₹3.8 L/yr - ₹7 L/yr

Customer Service Associate Salary

(4 salaries)

₹2.05 L/yr - ₹4.25 L/yr

Customer Service Officer Salary

(7 salaries)

₹3.1 L/yr - ₹4.42 L/yr

Customer Service Representative Salary

(31 salaries)

₹3.8 L/yr - ₹13 L/yr

Customer Service Manager Salary

(15 salaries)

₹6.31 L/yr - ₹15 L/yr

Customer Support Associate Salary

(AmbitionBox Estimate)

₹2.4 L/yr - ₹3.1 L/yr

Telecalling Executive Salary

(AmbitionBox Estimate)

₹3.3 L/yr - ₹4.3 L/yr

Sales Executive Salary

(21 salaries)

₹1.05 L/yr - ₹6.5 L/yr

Top skills at Citibank for Customer Service Executive

Relationship Management Credit Cards Data Entry Personal Loans Construction Equipment Commercial Vehicle Wealth Management Retail Banking

Salary related reviews for Citibank

4.8

Rated by 9 employees for salary & benefits

Team Lead in Gurgaon / Gurugram

Full Time

Customer Success, Service & Operations Department

5.0

• posted on 30 Jan 2024

5.0

for Salary and Benefits

Likes

Salary hikes, worklife balance, friendly people and staff except some seniors from your department.

Dislikes

Seniors are not helpful and Losing Job as new boss is from another bank and wants to bring in his whole team

Sales Officer in Chennai

BFSI, Investments & Trading Department

5.0

• posted on 15 Jan 2019

4.0

for Salary and Benefits

Likes

...le. The organization itself is a boon for those who wants to grow. Package wise. They pay u well and even more than you expect. Looking forward to associate again in future. Never will one get an organization like Citi.

Dislikes

Internal Politics. That there everywhere. But those doesn't bother you at all if u don't give a room for those

Assistant Vice President in Pune

Full Time

Data Science & Analytics Department

1.0

• posted on 21 Oct 2024

4.0

for Salary and Benefits

Likes

Leaves and salary compensation.

Dislikes

Organizational culture. People are sitting for 17-20 years and have completely spoiled the environment. Too much politics across maximum teams I came across and interacted. More than work 90% of time goes in office politics. HR is good for nothing.

Senior Business Analyst in Mumbai

Full Time

BFSI, Investments & Trading Department

1.0

• posted on 10 May 2024

5.0

for Salary and Benefits

Likes

Best leave policy ,Good perk & benifits

Dislikes

...ecurity. They will remove them after a few days or they will push you to resign. Layoff affected a lot of employees in India and no one talked anything about this Part of the cost-cutting they targeted directors to the above level but when it comes to India all the MDMDsand directors protected each other and removed C05 to C11 employees from Citi.

Associate Vice President in Pune

Full Time

Engineering - Software & QA Department

1.0

• posted on 29 Mar 2024

4.0

for Salary and Benefits

Likes

When they want you to hire, they will provide you with more package or whatever you want....but once they decided project or work going to complete...then ur in hell situation and they show you their real faces...

Dislikes

Management have no vision and they don't bother about you... My sincere suggestion, please skip CITI from your options.

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Citibank Customer Service Executive Salary FAQs

What is the salary of Customer Service Executive at Citibank?

Customer Service Executive salary at Citibank in India ranges between ₹2.5 Lakhs to ₹6.4 Lakhs for experience between 1 years to 6 years. According to our estimates it is 47% more than the average Customer Service Executive Salary in India. Salary estimates are based on 52 latest salaries received from various employees of Citibank India.

How does the salary of a Customer Service Executive at Citibank India compare with the average salary range for this job?

The average salary of a Customer Service Executive at Citibank is 47% more than the average salary of a Customer Service Executive in India. To know exact salary insights, login to view.

What are the top skills required to work as a Customer Service Executive at Citibank?

Relationship Management, Credit Cards, Data Entry, Personal Loans and Construction Equipment are some of the popular skills required to work as a Customer Service Executive at Citibank India.

Which similar companies are paying more than Citibank to a Customer Service Executive in India?

Emirates NBD Customer Service Executive Salary - ₹6.7 Lakhs to ₹13.5 Lakhs per year
HSBC Global Banking and Markets Customer Service Executive Salary - ₹2.8 Lakhs to ₹6.6 Lakhs per year
Barclays Customer Service Executive Salary - ₹2.0 Lakhs to ₹7.7 Lakhs per year

What is the salary of a Customer Service Executive in companies similar to Citibank in India?

NatWest Group Customer Service Executive Salary - ₹3.0 Lakhs to ₹5.5 Lakhs per year
IDFC FIRST Bank Customer Service Executive Salary - ₹1.5 Lakhs to ₹6.4 Lakhs per year
DBS Bank Customer Service Executive Salary - ₹2.1 Lakhs to ₹4.7 Lakhs per year
Federal Bank Customer Service Executive Salary - ₹2.8 Lakhs to ₹4.2 Lakhs per year
Standard Chartered Customer Service Executive Salary - ₹1.4 Lakhs to ₹6.0 Lakhs per year

What is the estimated take home salary of a Customer Service Executive at Citibank in India?

The estimated take-home salary of a Customer Service Executive at Citibank ranges between ₹33,297 per month to ₹34,562 per month in India. The take-home salary calculation is based on the average Citibank Customer Service Executive salary in India which ranges between ₹2.5 Lakhs to ₹6.4 Lakhs per year for employees with experience between 1 years to 6 years. Check how did we calculate take home salary?

What is the notice period for Customer Service Executive at Citibank?

According to AmbitionBox, 36% of the Citibank Customer Service Executives reported a notice period of 1 Month, 28% reported a notice period of 15 days or less and the remaining reported other notice period durations. This is based on 28 responses on AmbitionBox in last 2 years.

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Citibank Customer Service Executive Salaries by Location

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Citibank Customer Service Executive Salaries

Citibank Customer Service Executive salary in India ranges between ₹2.5 Lakhs to ₹6.4 Lakhs with an average annual salary of ₹. Salary estimates are based on 52 Citibank latest salaries received from various employees of Citibank.

Citibank Customer Service Executive salaries in India

Companies similar to Citibank for Customer Service Executive

Latest annual salaries shared by Citibank Customer Service Executive

Experience wise Citibank Customer Service Executive salaries

Similar Designation salaries in Citibank

Top skills at Citibank for Customer Service Executive

Salary related reviews for Citibank

Team Lead in Gurgaon / Gurugram

Sales Officer in Chennai

Assistant Vice President in Pune

Senior Business Analyst in Mumbai

Associate Vice President in Pune

Citibank Customer Service Executive Salary FAQs

Tell us how to improve this page.

Citibank Customer Service Executive Salaries by Location