Cisco Manager Customer Service Operations salaries in India

Likes

WLB is really good People are really nice to talk We will be valued and trusted in team

Dislikes

Salary is less compared to market standards No transparency in salary We don’t even get to know what is the grade level of our colleagues unless you are involved with colleagues outside work like chai table or discussion tables

Likes

I like the Campus and work culture at Cisco.

Dislikes

Until you resign, managers will not recognize your worth. Pay is less when compared with competitors. Promotions happen rarely. Managers will not allow you to take leaves.

Likes

Salary is Good, Mid year bonus.

Dislikes

Very Poor Work life balance(Hyderabad Office) Management is bad Appraisal are Ok-ies not great not bad Layoff's are happening quiet frequently now days Promotion are very tough here

Likes

Good benefits and salary levels. Flexible working with hybrid culture. Innovation is encouraged.

Dislikes

Extremely manager driven culture. You have a Godmother or Godfather, your career is made. However, if you don't, then it is all based on the rapport you strike with your stakeholders. No clarity of career paths and goals for most roles. Growth is limited. No clear defined processes on performance and appraisals. Most important at this stage, job security is a question mark. Leadership changes with too much ambiguity on future path.

Likes

Good people in other team Good pick and drop service

Dislikes

...get calls to work during late nights and weekends to test and provide updates. He and other seniors play a lot of politics and always make us pay heavy price. Very unemotional peoples. There is no support no help nor any guidance here and still so much criticism. We gave bad feedback in company survey to hope things will get improve but he started shouting in open calls and force us to rewrite a positive feedback. Guys this place is actually hell so dont join here. My personal life with family, friends and girlfriend is a complete mess because of this team and the work culture by sr management. Do not want any human beings to go through the sufferings like I am. I also posted also in glassdoor 2 times but they remove my post. Hope not remove here.