CGI Group Senior Service Desk Analyst Salaries by Employees (Updated 2025)

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₹4.3 Lakhs - ₹5.5 Lakhs

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Last Updated: 23 Jan 2025

Companies similar to CGI Group for Senior Service Desk Analyst

Company name	Avg Annual Salary	Open Jobs
TCS Senior Service Desk Analyst Salary 2 - 9 years exp. (26 salaries)	₹3.1 L/yr - ₹6.3 L/yr 16% less
Infosys Senior Service Desk Analyst Salary 3 - 5 years exp. (5 salaries)	₹2.5 L/yr - ₹9.8 L/yr 4% more
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Wipro Senior Service Desk Analyst Salary 2 - 11 years exp. (20 salaries)	₹3.2 L/yr - ₹8 L/yr 13% more
HCLTech Senior Service Desk Analyst Salary 1 - 7 years exp. (36 salaries)	₹2.5 L/yr - ₹7.1 L/yr 7% less
Tech Mahindra Senior Service Desk Analyst Salary 3 - 8 years exp. (8 salaries)	₹3 L/yr - ₹6 L/yr At par
Mphasis Senior Service Desk Analyst Salary 4 - 8 years exp. (4 salaries)	₹5.5 L/yr - ₹6.1 L/yr 16% more
Cognizant Senior Service Desk Analyst Salary 3 - 7 years exp. (14 salaries)	₹4.1 L/yr - ₹9.6 L/yr 26% more
NTT DATA, Inc. Senior Service Desk Analyst Salary 4 - 9 years exp. (11 salaries)	₹5 L/yr - ₹7 L/yr 20% more
NTT Data Senior Service Desk Analyst Salary 1 - 5 years exp. (11 salaries)	₹3.4 L/yr - ₹5.4 L/yr 3% less
DXC Technology Senior Service Desk Analyst Salary 0 - 2 years exp. (8 salaries)	₹2.8 L/yr - ₹4.2 L/yr 28% less
Capgemini Senior Service Desk Analyst Salary 2 - 4 years exp. (8 salaries)	₹3 L/yr - ₹6.7 L/yr 2% more
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IBM Senior Service Desk Analyst Salary 4 - 7 years exp. (4 salaries)	₹2.8 L/yr - ₹7 L/yr 3% less
Accenture Senior Service Desk Analyst Salary 2 - 11 years exp. (4 salaries)	₹3.8 L/yr - ₹8.8 L/yr 19% more
UST Senior Service Desk Analyst Salary 3 - 5 years exp. (3 salaries)	₹6.1 L/yr - ₹7.8 L/yr 38% more
Virtusa Consulting Services Senior Service Desk Analyst Salary 0 - 4 years exp. (3 salaries)	₹7 L/yr - ₹11 L/yr 72% more

Senior Service Desk Analyst salary at CGI Group ranges between ₹4.3 Lakhs to ₹5.5 Lakhs per year for employees with 2 years of experience. Salary estimates are based on 1 latest salaries received from various employees of CGI Group.

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Salary related reviews for CGI Group

Software Engineer in Bangalore / Bengaluru

Full Time

Engineering - Software & QA Department

4.0

• posted on 09 Feb 2025

2.0

for Salary and Benefits

Likes

1. Work life balance 2. Projects are interesting and good to work, if you are in development role. 3. Skill growth is good.

Job security - Excellent

+3 more

Dislikes

1. Salary is low if compared to work you will be doing. 2. Teams are usually quite helpful but not very competitive. This sometimes breaks your growth graph.

Salary - Poor

Senior Software Engineer in Bangalore / Bengaluru

Full Time

IT & Information Security Department

5.0

• posted on 18 Jan 2025

4.0

for Salary and Benefits

Likes

Depends upon project and business unit. For me , here in DataCycle360 and Wealth360, work is excellent means, you will get more and more work if you are able to do quickly so, learning opportunity is excellent, technologies is also decent as per industry, but if i think independently and don't compare with other company then carriers growth (salary) in terms of appraisal is not good.

Salary - Good

+1 more

Dislikes

Appraisal, salary growth within CGI, Hybrid mode of working, WFO, In terms of quality and quantities work delivered - More work is there based on current 9LPA CTC of promoted SSE atleast for me, by comparing with external hired SSE which takes 19LPA. So, Switching to other company is good rather than getting Promoted within CGI.

Skill development - Poor

+1 more

Senior Software Engineer in Bangalore / Bengaluru

Full Time

Engineering - Software & QA Department

3.0

• posted on 17 Jan 2025

2.0

for Salary and Benefits

Likes

Definately a great place to work if you are less ambitious about financial growth. Almost zero micro management. Perfect place for experienced people to get settled or for longer run.

Job security - Good

+3 more

Dislikes

Not at all recommended for freshers. Very less salary hike and confusing apraisal cycle. Unnecessary hierarchy and complex organisation structure. Full off useless managers only drawing huge amount of salary just by talking in calls 2-3 hours everyday. IJP & internal trainings are all showoff. No use at all.

Salary - Poor

Associate Software Engineer in Bangalore / Bengaluru

Full Time

IT & Information Security Department

3.0

• posted on 19 Dec 2024

1.0

for Salary and Benefits

Likes

Shift allowance is something we appreciate. Working as a team culture is good. Members are cooperative, supportive and friendly.

Job security - Excellent

Dislikes

Compensation Culture where no additional benefits for working weekends or no additional payments for more than 5 days a week work or additional hours.

Salary - Bad

+5 more

Software Engineer in Bangalore / Bengaluru

Full Time

Engineering - Software & QA Department

4.0

• posted on 09 Dec 2024

2.0

for Salary and Benefits

Likes

I loved the work culture of CGI and we are able take skill development programmes without limitations.

Skill development - Good

+2 more

Dislikes

I'm not happy with salary and benefits. For experience people they will pay but not who joined as freshers.

Salary - Poor

see more salary related reviews

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What people are saying about CGI Group

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a technical specialist

Guys need insights! Deloitte USI vs CGI which is better? Cgi need the me to work in siemens office as a contractor (external) with payroll from CGI as permanent employee. Overall work experience : 4 years 3 months CCTC : 13.5 LPA Deloitte : 21.5 lpa Tech stack: Java Full Stack, spring boot CGI: yet to offer CGI Deloitte

Tech stack: Java full stack,Springboot Exp : 4 years 2 months Current org : Accenture Cctc : 13.5 lpa Deloitte USI :21.5lpa CGI: comp TBD

CGI FTE - Siemens FTC role

Deloitte USI - FTE role

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CGI Group Senior Service Desk Analyst Salary FAQs

What is the notice period for Senior Service Desk Analyst at CGI Group?

According to AmbitionBox, 100% of the CGI Group Senior Service Desk Analysts reported a notice period of 15 days or less.This is based on 1 response on AmbitionBox in last 2 years.

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CGI Group Senior Service Desk Analyst Salaries

CGI Group Senior Service Desk Analyst salary in India ranges between ₹4.3 Lakhs to ₹5.5 Lakhs. This is an estimate based on latest salaries received from employees of CGI Group.