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CGI Group Verified Tick

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4.0

based on 4.4k Reviews

Proud winner of ABECA 2024 - AmbitionBox Employee Choice Awards

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Customer Success, Service & Operations

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CGI Group Customer Success, Service & Operations Department Salaries in India

based on 389 latest salaries
Designation Avg Annual Salary Open Jobs

Service Management Team Lead

15 years exp. (AmbitionBox Estimate)
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₹8.9 L/yr - ₹11.3 L/yr

Transport and Administration Executive

12 years exp. (AmbitionBox Estimate)
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₹5.4 L/yr - ₹6.9 L/yr

Workforce Management Analyst

9 years exp. (AmbitionBox Estimate)
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₹8.2 L/yr - ₹10.5 L/yr

Service Level Manager

9 years exp. (AmbitionBox Estimate)
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₹6.3 L/yr - ₹8 L/yr

Digital Consultant

9 years exp. (AmbitionBox Estimate)
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₹8.1 L/yr - ₹10.4 L/yr

Market Research Analyst

11 years exp. (AmbitionBox Estimate)
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₹7.7 L/yr - ₹9.8 L/yr

Senior Claim Analyst

9 years exp. (AmbitionBox Estimate)
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₹4.9 L/yr - ₹6.2 L/yr

Associate

2 - 6 years exp. (7 salaries)
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₹3 L/yr - ₹5 L/yr

Consultant

4 - 10 years exp. (5 salaries)
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₹7.5 L/yr - ₹23.5 L/yr

Manager

13 - 15 years exp. (4 salaries)
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₹12.5 L/yr - ₹26.2 L/yr

Senior Executive

9 - 10 years exp. (AmbitionBox Estimate)
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₹11 L/yr - ₹14.3 L/yr

1 job opening

PMO

2 - 3 years exp. (AmbitionBox Estimate)
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₹5 L/yr - ₹7.7 L/yr

Associate Manager

12 - 13 years exp. (AmbitionBox Estimate)
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₹16.6 L/yr - ₹17.7 L/yr

Vice President

23 years exp. (AmbitionBox Estimate)
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₹88.4 L/yr - ₹97.7 L/yr

Last Updated: 8 Feb, 2025

What people are saying about CGI Group

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a technical specialist
3d
Guys need insights! Deloitte USI vs CGI which is better? Cgi need the me to work in siemens office as a contractor (external) with payroll from CGI as permanent employee. Overall work experience : 4 years 3 months CCTC : 13.5 LPA Deloitte : 21.5 lpa Tech stack: Java Full Stack, spring boot CGI: yet to offer CGI Deloitte
Tech stack: Java full stack,Springboot Exp : 4 years 2 months Current org : Accenture Cctc : 13.5 lpa Deloitte USI :21.5lpa CGI: comp TBD
CGI FTE - Siemens FTC role
0%
Deloitte USI - FTE role
0%
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Salary related reviews for CGI Group

3.2

Rated by 106 employees for salary & benefits

Senior Software Engineer in Bangalore / Bengaluru

Full Time

 · 

IT & Information Security Department

5.0
  •  posted on 18 Jan 2025
4.0
 for  Salary and Benefits

Likes

Depends upon project and business unit. For me , here in DataCycle360 and Wealth360, work is excellent means, you will get more and more work if you are able to do quickly so, learning opportunity is excellent, technologies is also decent as per industry, but if i think independently and don't compare with other company then carriers growth (salary) in terms of appraisal is not good.

read more
  • Salary - Good
    • +1 more

Dislikes

Appraisal, salary growth within CGI, Hybrid mode of working, WFO, In terms of quality and quantities work delivered - More work is there based on current 9LPA CTC of promoted SSE atleast for me, by comparing with external hired SSE which takes 19LPA. So, Switching to other company is good rather than getting Promoted within CGI.

read more
  • Skill development - Poor
    • +1 more

Senior Software Engineer in Bangalore / Bengaluru

Full Time

 · 

Engineering - Software & QA Department

3.0
  •  posted on 17 Jan 2025
2.0
 for  Salary and Benefits

Likes

Definately a great place to work if you are less ambitious about financial growth. Almost zero micro management. Perfect place for experienced people to get settled or for longer run.

read more
  • Job security - Good
    • +3 more

Dislikes

Not at all recommended for freshers. Very less salary hike and confusing apraisal cycle. Unnecessary hierarchy and complex organisation structure. Full off useless managers only drawing huge amount of salary just by talking in calls 2-3 hours everyday. IJP & internal trainings are all showoff. No use at all.

read more
  • Salary - Poor

Associate Software Engineer in Bangalore / Bengaluru

Full Time

 · 

IT & Information Security Department

3.0
  •  posted on 19 Dec 2024
1.0
 for  Salary and Benefits

Likes

Shift allowance is something we appreciate. Working as a team culture is good. Members are cooperative, supportive and friendly.

read more
  • Job security - Excellent

Dislikes

Compensation Culture where no additional benefits for working weekends or no additional payments for more than 5 days a week work or additional hours.

read more
  • Salary - Bad
    • +5 more

Software Engineer in Bangalore / Bengaluru

Full Time

 · 

Engineering - Software & QA Department

4.0
  •  posted on 09 Dec 2024
2.0
 for  Salary and Benefits

Likes

I loved the work culture of CGI and we are able take skill development programmes without limitations.

  • Skill development - Good
    • +2 more

Dislikes

I'm not happy with salary and benefits. For experience people they will pay but not who joined as freshers.

read more
  • Salary - Poor

Senior Tester in Hyderabad / Secunderabad

Full Time

 · 

Engineering - Software & QA Department

1.0
  •  posted on 06 Dec 2024
1.0
 for  Salary and Benefits

Likes

Nothing

Dislikes

They don't even increase your salary and no hikes pls don't join in this company I am working in this company from past 3 years I joined 6 lpa and current my CTC is 6.5 lpa I believed in management words later on I realised they are simply using you...

read more
  • Salary - Bad
    • +6 more
see more salary related reviews

CGI Group interview questions by designations

Software Engineer (80)Associate Software Engineer (50)Senior Software Engineer (45)Software Developer (21)
View all 472 interview experiences
More about working at CGI Group

CGI Group Salary FAQs

How much does CGI Group pay per year?
The average CGI Group salary ranges from approximately ₹0.1 Lakh to ₹0.2 Lakh per year for a Office Boy and ₹39.5 Lakhs to ₹73 Lakhs per year for a Director Consulting. Salary estimates are based on 389 CGI Group salaries received from various employees of CGI Group. CGI Group employees rate the overall salary and benefits package 3.2/5 stars.
What is the highest salary in CGI Group?
The highest-paying job at CGI Group is a Director Consulting with a salary of ₹39.5 Lakhs to ₹73 Lakhs per year. The top 10% of employees earn more than ₹20 lakhs per year. The top 1% earn more than a whopping ₹33.08 lakhs per year.
What is the minimum salary in CGI Group?
Minimum salary at CGI Group depends on the role you are applying for. For Associate Software Engineer the minimum salary is ₹2.5 Lakhs to ₹6.6 Lakhs per year, and for System Engineer the minimum salary is ₹2.5 Lakhs to ₹10 Lakhs per year and so on.
What is the salary package for freshers in CGI Group?
The average salary at CGI Group for freshers varies from ₹2 Lakhs to ₹2.5 Lakhs per year for Software Engineer Trainee and ₹6.8 Lakhs to ₹8 Lakhs per year for SDE (Software Development Engineer).
What is the notice period at CGI Group in Customer Success, Service & Operations Department?
According to AmbitionBox, 61% of the CGI Group employees in Customer Success, Service & Operations Department reported a notice period of 2 Months, 16% reported a notice period of 1 Month and the remaining reported other notice period durations. This is based on 406 responses on AmbitionBox in last 2 years.

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CGI Group Customer Success, Service & Operations Salaries by Location

Average annual salary in Customer Success, Service & Operations department at CGI Group is INRunlock blur . Salary estimates are based on 389 CGI Group latest salaries received from various employees of CGI Group.

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