CES SME salaries in Customer Success, Service & Operations in India

Likes

...are for your job nor u r career. Wast of time to be part of this organization. In my case they hired me with in 4 months process gone n put me on the bench without salary for 6 month's. Please guys don't opt any offer from this org otherwise u will be unemployed in no time. HR always promise you as redeployment will be done in 7 to 10 days but those 7 to 10 days never come.

Dislikes

Not stable organization. HR & Management doesn't care of employees. In my case I was on the bench for 6 months in between I was covid + they didn't pay my salary nor insurance cover. They speak lies all the times regards to your salary/future/prospects. HR known for giving wrong info & lies alot Even employees benefits premiums are deducted from your salary. You will loose job in no time. Waste organization I ever seen.

Likes

My company wasn't supporting well in COVID-19 lockdown.

Dislikes

Compensation is decent, but growth is slow. some times work pressure is very high. Managers do not value my individuals, unique strengths, which is why i have to take back my suggestions most of times. Also, there is no on-job training for freshers, hence senior folks like me have to guide them step-by-step, which is a pain sometimes. In Lockdown time company won't support employees and they was not providing good monitory benefits. Management won't give value for employees benefits.

Likes

The culture of the organization is very friendly and employees have the freedom to express and contribute in the best ways

Dislikes

More benefits can be added with respect to flexibility in salary structures etc.,

Likes

A collaborative and supportive work environment Good Work - life balance Competitive salary & comprehensive benefits More opportunities for professional growth

Dislikes

The hierarchical structure occasionally slow down the decision making

Likes

Permanent work-from-home policy. On-time Salary

Dislikes

The recent change in leadership has led to a significant increase in micro-management, which has negatively affected the delicate balance between work and personal life. Job security is practically non-existent, as termination can occur abruptly without warning, while employees are expected to provide a lengthy 90-day notice period in return. This situation poses significant challenges for individuals who seek stability and a healthy work-life balance.