Central Bank of India Customer Success, Service & Operations Department Salaries in Kolkata (Updated 2025)

Likes

Job is permanent. Salary and Perks are good.

Dislikes

There is no stipulated work hours for officers. It will go more than 10 hours per day. No confirmed Week offs. They may ask you to conduct a camp or canvass loans or Canvass government business on Saturdays and Sundays. Just because it's a permanent job, higher authorities treats you like a dog shit. You are not supposed to avail sick leave if there is staff shortage. You can not either avail Authorised leave if some higher authorities comes to your branch. They'll cancel all your leaves straight away. Just scaling up in position is not a real growth. You need to print passbooks even if you are a chief manager. Family is nothing to them. Health is nothing to them. Don't drink water. Don't go for lunch even if it's 2:30 PM. No tea breaks. No tea at all. "I work for a bank" has changed. "I live for a bank and Die for a bank" is a new trend.

Likes

Employees are very familiar and the work environment is very positive

Dislikes

The apprentice trainees are dissatisfied with their salary and lack of job security. They are concerned about the lack of confirmation for future postings and feel that the company is poor at providing clear answers to their questions.

Likes

Friendly work staff make easy to achieve Targets in mobile banking, internet banking, etc.

Dislikes

Nothing dislike in bank but apprentice is contract for only one year so that why salary is very low and after completing apprentice we are unemployed. So whose having good study and able to crack banking exam go through it because who is having good study do not required any experience. As I am not as much good in study I need experience to work in private bank. As per my motive it is good for me to get private bank job as in any field. Thank you.

Likes

Job Security. Freedom to take Credit decision, to work Honest, independent. Regular and increase in Salary every year considerably. Union activities allowed considerably. Regular Training imported at Mumbai and Kolkatta.Job satisfaction that I have served to the needy people of this Great Nation.

Dislikes

Salary is common to all Efficient and others. Some sort of compulsion from Govt side for Credit but not helping for Recovery.

Likes

People are really supportive if you are in IT section. You have full freedom to explore and try new initiatives.

Dislikes

...ghly process driven. A small project may take several months just for approvals. Standard compensation as per govt guidelines no performance based benefits. Lack of staff and work at field level is really horrible. You are made to do many things which are not under your scope of work by your bosses.