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Cegura Technology Solutions

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3.1

based on 31 Reviews

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Kolkata
Customer Success, Service & Operations

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Cegura Technology Solutions Customer Success, Service & Operations Department Salaries in Kolkata

based on 36 latest salaries
Designation Avg Annual Salary Open Jobs

Customer Care Executive

1 - 4 years exp. · Kolkata (5 salaries)
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₹1.5 L/yr - ₹2.3 L/yr

Call Center Head

2 - 3 years exp. · Kolkata (AmbitionBox Estimate)
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₹1.6 L/yr - ₹2.1 L/yr

CCE

1 - 4 years exp. · Kolkata (AmbitionBox Estimate)
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₹1.5 L/yr - ₹2 L/yr

Customer Service

1 - 2 years exp. · Kolkata (AmbitionBox Estimate)
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₹2.2 L/yr - ₹2.8 L/yr

Starting your career? Discover Cegura Technology Solutions fresher salaries in India

Telecalling Executive

3 - 4 years exp. · Kolkata (AmbitionBox Estimate)
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₹1.4 L/yr - ₹1.7 L/yr

Customer Sales Executive

0 - 1 year exp. · Kolkata (AmbitionBox Estimate)
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₹1.3 L/yr - ₹1.7 L/yr

Customer Service Associate

1 - 3 years exp. · Kolkata (AmbitionBox Estimate)
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₹2.1 L/yr - ₹2.5 L/yr

Senior Customer Service Executive

3 - 7 years exp. · Kolkata (AmbitionBox Estimate)
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₹1.6 L/yr - ₹2 L/yr

Customer Service Executive

5 - 6 years exp. · Kolkata (AmbitionBox Estimate)
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₹2.2 L/yr - ₹3.2 L/yr

Senior Sales Representative

4 - 5 years exp. · Kolkata (AmbitionBox Estimate)
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₹1.8 L/yr - ₹2.3 L/yr

Team Lead Operations

4 - 8 years exp. · Kolkata (AmbitionBox Estimate)
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₹2.7 L/yr - ₹3.5 L/yr

Calling Agent

3 - 4 years exp. · Kolkata (AmbitionBox Estimate)
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₹1.4 L/yr - ₹1.7 L/yr

Associate Voice

2 years exp. · Kolkata (AmbitionBox Estimate)
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₹1.3 L/yr - ₹1.6 L/yr

BPO Associate

1 year exp. · Kolkata (AmbitionBox Estimate)
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₹1.4 L/yr - ₹1.7 L/yr

Team Lead

10 years exp. · Kolkata (AmbitionBox Estimate)
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₹2.7 L/yr - ₹3.5 L/yr

Customer Care Executive Officer

1 year exp. · Kolkata (AmbitionBox Estimate)
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₹1.2 L/yr - ₹1.5 L/yr

Customer Care Consultant

3 years exp. · Kolkata (AmbitionBox Estimate)
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₹1.8 L/yr - ₹2.3 L/yr

Processing Manager

11 years exp. · Kolkata (AmbitionBox Estimate)
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₹3.7 L/yr - ₹4.7 L/yr

Team Supervisor

2 years exp. · Kolkata (AmbitionBox Estimate)
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₹0.1 L/yr - ₹0.1 L/yr

Telli Caller

2 years exp. · Kolkata (AmbitionBox Estimate)
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₹1.8 L/yr - ₹2.3 L/yr

Last Updated: 14 Nov, 2024

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2w
a technical project manager
Deadend
Hi, I'm here to share a part of my journey from the past 12 years in my career, I started from a package of 3.6LPA in 2013 at iGate and due to a few bad decisions on my career and worthless advices from people who are always pessimistic about the industry, I switched two companies and landed in a start-up with 2.4LPA. I worked hard nearly 8-16hrs a day single handed researched, built and managed an entire vertical of a project for 8 years. When the company didn't value my contribution and thought I was too young to become a manager, I had a package of 6LPA and Senior developer in designation. I switched for obvious reasons to a TL role for 12LPA and now at the same company I'm a TPM on the basis of my contribution with 48LPA as a fixed component. I feel outclassed in terms of having a fancy CV with certifications, I feel like CTC has hit a peak with 48LPA being fixed and nearly 40% in Variable. Most companies are hesitant to hire me because of this. What should be my next move?
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Salary related reviews for Cegura Technology Solutions

3.6

Rated by 6 employees for salary & benefits

Techie in Kolkata

Full Time

 · 

Engineering - Hardware & Networks Department

1.0
  •  posted on 18 Dec 2023
1.0
 for  Salary and Benefits

Likes

Birthday Celebration. You will definitely gain weight by daily eating cakes as each and every day there will be birthday Celebration of any one employee. Forget about your family, celebration of Indian/Western holidays at office.

read more

Dislikes

...me. Hire you for 9 hours, make you work for 10-12 Hours. Also bogus HR policies. Newly joined HR executive are morons! 70% employees are w**d addict! No FNF salary if you leave within probational period.

read more

Quality Analyst in Kolkata

Other Department

4.0
  •  posted on 05 May 2021
3.0
 for  Salary and Benefits

Likes

People are nice. All the employees have team spirit. They have a Decent cafeteria and a namaz room. They give normal hike every year. And also they celebrate every festival and give gifts.

read more

Dislikes

...t don't address issues properly. Most of the time they ask employees to stretch. They hire people in very less salary and don't give proper training.

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Customer Care Executive in Kolkata

Sales & Business Development Department

4.0
  •  posted on 24 Aug 2018
3.0
 for  Salary and Benefits

Likes

It has been a great experience for me to be part of a such an organization .. I love the fact that I am a part of a team that makes reliable , high-quality and has a global client base..... I learn how to communicate with foreign peoples over here and another plus point is that my colleagues come from various cultural backgrounds , and we work happily in collaboration .. I also like the employee re-hire policy here ....

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Dislikes

Compensation is decent , but growth is average ....

Customercare Service in Kolkata

Customer care executive Department

3.0
  •  posted on 10 Jul 2019
2.0
 for  Salary and Benefits

Likes

Politics every where. Specially management staff's. Owner r very good , but they doesn't aware of politics happened in management

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Dislikes

Salary is very less as compared to other organisations, with same process

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Customer Service Associate in Kolkata

Full Time

 · 

Customer Success, Service & Operations Department

1.0
  •  posted on 23 Dec 2024
1.0
 for  Salary and Benefits

Likes

Really disappointed and dissatisfied in working for this organization,just looking for how to get management benefits in every situation,worked they for 2 and half years but never feels that my job was secure Never valued there fellow employees and always in a mood of deduction of salaries would rather sit idle instead of working for this company

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Dislikes

Management Team HR

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Cegura Technology Solutions interview questions by designations

Assistant Manager (1)Operations (1)Energy Consultant (1)
View all 3 interview experiences

Know more about Cegura Technology Solutions Kolkata

More about working at Cegura Technology Solutions

Cegura Technology Solutions Salary FAQs

How much does Cegura Technology Solutions pay per year?
The average Cegura Technology Solutions salary ranges from approximately ₹0.2 Lakh to ₹1.5 Lakh per year for a Tele Caller and ₹2.5 Lakhs to ₹3.1 Lakhs per year for a Assistant Manager. Salary estimates are based on 36 Cegura Technology Solutions salaries received from various employees of Cegura Technology Solutions. Cegura Technology Solutions employees rate the overall salary and benefits package 3.6/5 stars.
What is the highest salary in Cegura Technology Solutions?
The highest-paying job at Cegura Technology Solutions is a Assistant Manager with a salary of ₹2.5 Lakhs to ₹3.1 Lakhs per year. The top 10% of employees earn more than ₹3.40 lakhs per year. The top 1% earn more than a whopping ₹15.52 lakhs per year.
What is the minimum salary in Cegura Technology Solutions?
Minimum salary at Cegura Technology Solutions depends on the role you are applying for. For Tele Caller the minimum salary is ₹0.2 Lakh to ₹1.5 Lakh per year, and for Telecaller the minimum salary is ₹1 Lakh to ₹1.5 Lakh per year and so on.
What is the notice period at Cegura Technology Solutions in Customer Success, Service & Operations Department in Kolkata?
According to AmbitionBox, 72% of the Cegura Technology Solutions employees in Customer Success, Service & Operations Department in Kolkata reported a notice period of 15 days or less, 17% reported a notice period of 1 Month and the remaining reported other notice period durations. This is based on 18 responses on AmbitionBox in last 2 years.

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Average annual salary in Customer Success, Service & Operations department at Cegura Technology Solutions , Kolkata is INRunlock blur . Salary estimates are based on 36 Cegura Technology Solutions latest salaries received from various employees of Cegura Technology Solutions.

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