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3.2

based on 1.2k Reviews

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Mumbai
Customer Success, Service & Operations

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CSB Bank Customer Success, Service & Operations Department Salaries in Mumbai

based on 65 latest salaries
Designation Avg Annual Salary Open Jobs

Customer Support Executive

1 year exp. · Mumbai (AmbitionBox Estimate)
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₹2.3 L/yr - ₹2.9 L/yr

DVP

14 years exp. · Mumbai (AmbitionBox Estimate)
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₹16 L/yr - ₹20 L/yr

Sales Consultant

Fresher · Mumbai (AmbitionBox Estimate)
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₹2.3 L/yr - ₹2.9 L/yr

Senior Associate

6 years exp. · Mumbai (AmbitionBox Estimate)
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₹2.8 L/yr - ₹3.6 L/yr

Customer Relationship Manager

2 years exp. · Mumbai (AmbitionBox Estimate)
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₹2.6 L/yr - ₹4 L/yr

Relationship Executive

Fresher · Mumbai (AmbitionBox Estimate)
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₹2.9 L/yr - ₹3 L/yr

Head Digital Transformation

22 years exp. · Mumbai (AmbitionBox Estimate)
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₹52.3 L/yr - ₹57.8 L/yr

Head Virtual Relationship Banking

19 years exp. · Mumbai (AmbitionBox Estimate)
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₹16.7 L/yr - ₹21.3 L/yr

Trade and Forex Manager

6 years exp. · Mumbai (AmbitionBox Estimate)
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₹5.4 L/yr - ₹6.9 L/yr

Assistant Manager

1 - 7 years exp. · Mumbai (11 salaries)
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₹3.5 L/yr - ₹6.6 L/yr

Senior Manager

6 years exp. · Mumbai (AmbitionBox Estimate)
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₹8 L/yr - ₹12.3 L/yr

Manager

6 years exp. · Mumbai (AmbitionBox Estimate)
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₹5.5 L/yr - ₹7.9 L/yr

Last Updated: 5 Feb, 2025

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fathersahaab
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New Job, Higher Pay, Now I’m Feeling Awkward
I’ve been at my new job for about six months now, and everything’s been going great! I’m getting positive feedback from my manager, and I get along well with the team. The thing is, when I started, my salary offer ended up being much higher than the initial number discussed during my interview. I didn’t negotiate and just accepted the offer. So, fast forward to happy hour with the team, and the topic of salary comes up. I, unfortunately, shared what I’m making, and let’s just say... it didn’t sit well with the others who have been on the team for years and make less than me. They weren’t mad at me, but now I’m feeling a bit uncomfortable and unsure how to handle this situation. Has anyone had something like this happen? How did you deal with it? Let’s chat!
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Salary related reviews for CSB Bank

2.3

Rated by 7 employees for salary & benefits

Assistant Manager in Kottayam

Full Time

 · 

Customer Success, Service & Operations Department

5.0
  •  posted on 19 Oct 2023
5.0
 for  Salary and Benefits

Likes

Company culture, work satisfaction, skill development and learning, job security promotion, Salary, work life balance etc.

read more
  • Salary - Excellent
    • +6 more

Dislikes

Some IBA staffs' approach to CTC Employees are disappointing. They dont like CTC Employees

Officer in Pune

Full Time

 · 

Customer Success, Service & Operations Department

5.0
  •  posted on 27 Mar 2023
2.0
 for  Salary and Benefits

Likes

While working with CSB bank I have lern lot of things which is good and useful for my future

  • Skill development - Excellent
    • +4 more

Dislikes

I am not satisfied with the appraisal and salary hike, they are not looking properly, I have done better business than other and I did not get enough hike and expected promotion, but who didn't do anything they got ,this is bit surprised to me .

read more
  • Salary - Poor
    • +1 more

Brach Operation Manager in Faridabad

Full Time

 · 

Customer Success, Service & Operations Department

4.0
  •  posted on 14 Apr 2022
2.0
 for  Salary and Benefits

Likes

Teammates are supportive and the management is transparent.appraisals are fair.

Dislikes

There is lot of politics and the management doesn't address our issues. Salary is low and career growth is slow. On the job training is not given to new joinees.

read more
  • Salary - Poor
    • +2 more

Customer Relationship Management Officer in Kozhikode

Customer Success, Service & Operations Department

3.0
  •  posted on 02 Sep 2022
3.0
 for  Salary and Benefits

Likes

Salary payment is prompt... Since the new management came to power, rewards and recognitions are occassionally conducting at some star hotels..

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Dislikes

Work culture and the top level managements policies... One employee itself should do 4 peoples job. Never expect a work - life balance when you are in this organisation. Outdated softwares and unsupportive departments are really making this organisation one of the worst to work with...The huge targets makes the employees physically and mentally weak for sure..

read more
  • Skill development - Bad
    • +4 more

Assistant Manager in Palakkad

Customer Success, Service & Operations Department

4.0
  •  posted on 29 May 2022
2.0
 for  Salary and Benefits

Likes

CTC recruitment so don't expect enough job security Work culture is good, main business aim is life insurance and casa numbers Company will surely give us promotion in each 2 year if we works well

read more
  • Skill development - Good
    • +1 more

Dislikes

Salary will be different in each CTC staff as per their previous job salary Not getting enough job security here

read more
  • Salary - Poor
    • +1 more
see more salary related reviews

CSB Bank interview questions by designations

Business Development Executive (5)Assistant Manager (5)Relationship Executive (5)Customer Relationship Officer (4)
View all 66 interview experiences

Know more about CSB Bank Mumbai

More about working at CSB Bank

CSB Bank Salary FAQs

How much does CSB Bank pay per year?
The average CSB Bank salary ranges from approximately ₹1 Lakh to ₹1.6 Lakh per year for a Junior Process Executive and ₹20 Lakhs to ₹45 Lakhs per year for a Vice President. Salary estimates are based on 65 CSB Bank salaries received from various employees of CSB Bank. CSB Bank employees rate the overall salary and benefits package 2.3/5 stars.
What is the highest salary in CSB Bank?
The highest-paying job at CSB Bank is a Vice President with a salary of ₹20 Lakhs to ₹45 Lakhs per year. The top 10% of employees earn more than ₹13 lakhs per year. The top 1% earn more than a whopping ₹40 lakhs per year.
What is the minimum salary in CSB Bank?
Minimum salary at CSB Bank depends on the role you are applying for. For Relationship Executive the minimum salary is ₹2.4 Lakhs to ₹3.5 Lakhs per year, and for Business Development Executive the minimum salary is ₹1.5 Lakh to ₹4 Lakhs per year and so on.
What is the salary package for freshers in CSB Bank?
The average salary at CSB Bank for freshers varies from ₹0.9 Lakh to ₹2 Lakhs per year for HR Trainee and ₹5.7 Lakhs to ₹12 Lakhs per year for Credit Manager.
What is the notice period at CSB Bank in Customer Success, Service & Operations Department in Mumbai?
According to AmbitionBox, 45% of the CSB Bank employees in Customer Success, Service & Operations Department in Mumbai reported a notice period of 1 Month, 44% reported a notice period of 3 Months and the remaining reported other notice period durations. This is based on 71 responses on AmbitionBox in last 2 years.

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Average annual salary in Customer Success, Service & Operations department at CSB Bank , Mumbai is INRunlock blur . Salary estimates are based on 65 CSB Bank latest salaries received from various employees of CSB Bank.

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