Caterpillar Signs Customer Service Associate salaries in Gurgaon / Gurugram

Likes

No support provided in Covid 19, salary not provided..and the height is HR and managers decided to discontinue my service and told to leave the company while in Covid 19 period..still my settlement is pending..HR is not at all supporting..3rd class company...f....k..g

Dislikes

Pathetic company, 3rd class staff and managers..no support at all..no growth and salary ridiculous..disgusting experience..i have wasted my precious months in this company...managers are young without exp and so understanding at all..overall Pathetic company and staff..

Likes

Pro's I found : Salary credited on 5th of every month. Over Time gets paid. Unutilised leaves can be encased. 5 days a week for Gurugram. Relaxed working environment. A truly Customer pro company. Cons : No cabs however you get night shift allowance... technically none as this was advised beforehand.

Likes

It was a day shift and fix Saturday and Sunday week off only this was fine

Dislikes

Poor management... No work ethic.. Salary credit date was not fix.. HR and manager was very unprofessional use abusive language with employees like a illiterate hr.. Even she was asking me to come office when I met with an accident and Moreover my immediate manager was least bother for my accident issue she asked me to leave if I will not come.. .. my rule is when I don't get respect I don't work there..

Likes

1. Company location is good 2. Company premises is good to work.

Dislikes

1. Average worker salary is low as compared with other industry. 2. Management says US MNC company but employees regular working hour is 9:30 hour/ day and six day working. 2. Less Annual leave is around 21.

Likes

Flexible work hours Good colleagues and Management Fair compensation and benefits

Dislikes

Lack of strong implementation of Code of Conduct Few adament/arrogant behavior. Lack of focus on establishment of Great Workplace Culture. However, this seems to be improving gradually.