Caretel Infotech New Delhi CSR Salaries by 5 Employees

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Customer Success, Service & Operations Sales & Business Development Quality Assurance CSR & Social Service + 6 more

Designation	Avg Annual Salary	Open Jobs
CSR 0 - 2 years exp. · New Delhi (5 salaries)	₹1 L/yr - ₹3.1 L/yr
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Customer Service Representative 0 - 5 years exp. · New Delhi (41 salaries)	₹1 L/yr - ₹2.8 L/yr
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Customer Care Executive 0 - 5 years exp. · New Delhi (37 salaries)	₹1 L/yr - ₹3 L/yr
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Customer Service Executive 1 - 4 years exp. · New Delhi (21 salaries)	₹1 L/yr - ₹2.3 L/yr
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CSR Executive 0 - 3 years exp. · New Delhi (12 salaries)	₹1.4 L/yr - ₹2.5 L/yr
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Team Lead 3 - 9 years exp. · New Delhi (7 salaries)	₹1.8 L/yr - ₹4.5 L/yr
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Quality Analyst 2 - 7 years exp. · New Delhi (7 salaries)	₹1.9 L/yr - ₹2.9 L/yr
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Customer Service Associate 0 - 3 years exp. · New Delhi (6 salaries)	₹1.2 L/yr - ₹2.2 L/yr
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MIS Executive 4 - 10 years exp. · New Delhi (5 salaries)	₹2.5 L/yr - ₹3.6 L/yr
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Agent 0 - 3 years exp. · New Delhi (5 salaries)	₹2.2 L/yr - ₹3.2 L/yr
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Operations Manager 11 - 14 years exp. · New Delhi (4 salaries)	₹4.8 L/yr - ₹6 L/yr
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Customer Support Associate 0 - 4 years exp. · New Delhi (4 salaries)	₹1.4 L/yr - ₹2.4 L/yr
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Customer Support Executive 0 - 3 years exp. · New Delhi (3 salaries)	₹1.6 L/yr - ₹2.3 L/yr
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Senior Customer Service Executive 2 - 3 years exp. · New Delhi (3 salaries)	₹1.8 L/yr - ₹3 L/yr
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Mentor 1 - 5 years exp. · New Delhi (3 salaries)	₹3.3 L/yr - ₹18 L/yr
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Team Lead Operations 4 - 9 years exp. · New Delhi (10 salaries)	₹2.5 L/yr - ₹4 L/yr
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Tele Caller 0 - 4 years exp. · New Delhi (7 salaries)	₹0.1 L/yr - ₹1.8 L/yr
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Senior Quality Analyst 6 - 9 years exp. · New Delhi (5 salaries)	₹4.9 L/yr - ₹5.3 L/yr
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Desktop Support Engineer 0 - 2 years exp. · New Delhi (5 salaries)	₹1.5 L/yr - ₹2.4 L/yr
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Telecaller 0 - 1 year exp. · New Delhi (5 salaries)	₹1.1 L/yr - ₹2 L/yr
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PHP Developer 2 - 3 years exp. · New Delhi (4 salaries)	₹3.1 L/yr - ₹3.5 L/yr
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Salary Discussions, Hike & Promotions

My current CTC is ₹7,80,660, which includes a ₹1,32,000 night shift allowance, and my monthly take-home pay is ₹72,133. I have received a new job offer with a CTC of ₹10,67,231, a monthly take-home pay of ₹83,333, and 192 restricted stock units (each valued at $60, vesting 25% after one year and quarterly thereafter). This new position is closer to my home and does not involve night shifts. The offer letter is attached. I have also requested a ₹95,000 monthly salary increase and am awaiting their response. Could someone advise me on whether I should accept the new offer or remain in my current role?

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Salary related reviews for Caretel Infotech

1.9

Rated by 8 employees for salary & benefits

CSR in New Delhi

Csr Department

3.0

• posted on 24 Sep 2018

2.0

for Salary and Benefits

Likes

I don't like caretel because the system (computer's) not working and there is so many problem they don't have parking and they don't give salary on time and they also not give tea and coffee to staff because they don't have it and and there is also problem of electricity and 1 more reason TL (team leader) are not good . And biggest problem they don't increase the salary when you become a senior . I hate this company

Skill development - Good

Dislikes

I already write about that company this company is 3rd class company

Salary - Poor

+4 more

Customer Service Representative in New Delhi

Full Time

IT & Information Security Department

5.0

• posted on 03 Apr 2021

3.0

for Salary and Benefits

Likes

Good work environment. Teammates are supportive.

Skill development - Good

+3 more

Dislikes

After giving resign They stopped my one month salary and also work experience certificate. Trying to contact HR but they are not responding to my calls.

Assistant Manager Operations in Kolkata

Full Time

Customer Success, Service & Operations Department

4.0

• posted on 22 Aug 2018

3.0

for Salary and Benefits

Likes

The Homely atmosphere and the friendly colleagues

Job security - Excellent

+1 more

Dislikes

Everything goes good but when it comes to salary hike lot of excuses comes to the scene and new people are handled with much care in respect to the old ones

Customer Care Executive in New Delhi

Full Time

Customer Support Department

4.0

• posted on 27 Apr 2022

4.0

for Salary and Benefits

Likes

...on is actually a good selection of choice. Staff is always there to support. Salary on time. Anyone can go for this firm.

Salary - Good

+5 more

Dislikes

Salary cycle

Customer Service Representative in Noida

Call Center Department

1.0

• posted on 09 Apr 2021

1.0

for Salary and Benefits

Likes

Nothing to be liked in that company

Dislikes

...ot good in the company. No one listen and understand your concern and situation. The package you'll be offered at the time of joining is your fixed package there is no increment in the salary no promotion even if you've gained 1-2 years of experience in the same company.

Salary - Bad

+6 more

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Average annual salary for CSR in Caretel Infotech , New Delhi is INR . Salary estimates are based on 5 Caretel Infotech latest salaries received from various employees of Caretel Infotech.