Capita Service Delivery Manager salaries in Pune (Updated 2025)

Likes

...in few accounts. They try to retain good employees if you are willing to stay. All fixed salary , no variable.

Dislikes

Work life balance is not that great. Technology stack is legacy in few accounts. Sometimes micromanagement happens.

Likes

their incentive plans and skill development programs, and most important thing that they always provide opportunity to freshers ...

Dislikes

...to employees very badly. late night working and never compensate for overtime. working days are monday to friday but many times they will told you for saterday and sunday working but no compensation .

Likes

...one not allowed 7) no scope of further education or professional upgradation. 8) they will collect blank check leaf of your salary account on the name of contract and will file litigation when you leave before contractual time, due to heavy unethical practices and unbearable burden.(legally contract is broken by them)** Before joining must check indore dist court website they have case against their 100+ employees in same section on NI ACT-138.( HOW it is possible at varied time their employees cheated them in same manner) 9) review record can be googled to know their black business. 10)They had so called international sales(not sure about SEBI permission), Thank you for giving me a chance to say my experience.

Dislikes

Look above

Likes

There is nothing you would like about this company

Dislikes

...are about you but about their sales, don't even about your health your problems. They lie about everything job job designation, salary, timings, package break everything. And your manager will insult you behave like you are worthless because you are not performing because they just care about results, your sales target not about your efforts you are making like daily 500-600 calls 3 hour calling, 11.5 hours working although they'll only pay for 9 hours at the end you are wrong in that place. I suggest you all don't go looking other job opportunity

Likes

A good work life balance. A great place to work if your not looking to grow financially or grow your career

Dislikes

...s outside India get their appraisal and bonus as normal. Growth is very limited. Again reason being they will have to increase the salary and the company does not have the budget for it so they rather make work as a manager without making u one.