Capillary Technologies Customer Success, Service & Operations Department Salaries in India (Updated 2025)

Likes

The work culture used to be open and good earlier. Some of it is still present.

Dislikes

...tist culture here. So if you're not from an IIT/IIM your opinions do not matter. There is also no pay for working overtime or on holidays.

Likes

Hybrid work culture, On time salary

Dislikes

There is no function of HR department. It is just name sake, they do not even care how the employees are feeling so far. All they can do is automate the process by bringing YOURDOST - an emotional wellness program or some useless automated nudges. Product has lot of bugs, no proper training materials for clients. Junior executives who are staying in the company for ages are given team lead responsibility - do not even know how to run a team or how to engage a team - or take accountability.

Likes

The value that the company provides to permanent employees is the same value that contract employees receive.

Dislikes

...at Capillary Technologies, there is no distinction; everyone is treated equally. For example, they provide compensation for internet and mobile expenses, as well as goodies and insurance.

Likes

...half manpower lost there job and simply asked to look out for new opportunities. Provided 2 months salary as mentioned in offer letter but didn't asked to work for notice period. I learned in these two months and get a new job.

Dislikes

As lockdown imposed, company fired people. At least no pay work or salary cut options should be tried for sometime.

Likes

The company has lot’s of IITians

Dislikes

1. The managers are exploitative, they ask you to come on weekends too. 2. The company has no work ethics, they find out ways to deduct your bonus when leaving. 3. Company doesn’t keep their word- they promise you something, and then take their promise back. They want you to keep your promise, however. 4. Company has lot’s of attrition due to mistreatment- like public humiliation and swearing on mother, sister and likes