Capillary Technologies Associate Customer Success Manager salaries in India (Updated 2025)

Likes

The work culture used to be open and good earlier. Some of it is still present.

Dislikes

...tist culture here. So if you're not from an IIT/IIM your opinions do not matter. There is also no pay for working overtime or on holidays.

Likes

There is nothing you would like about this company if you have prior experience working in any MNC. The management believes in Hiring and Firing so all through the year you will be seeing new faces. They give free food which is a average taste and you will eventually get bored of the same dish every day.

Dislikes

...have joined through Category and not by Merit so the quality is gone for a Toss. Salary Package is bargained at every level of interview so you end up getting peanuts in hand. When it comes to work you are made to work extensively on MS Excel and nothing else. There are no Analytical or Statistical Tools used here so there no Leaning involved. Do not waste your career joining this company please

Likes

The value that the company provides to permanent employees is the same value that contract employees receive.

Dislikes

...at Capillary Technologies, there is no distinction; everyone is treated equally. For example, they provide compensation for internet and mobile expenses, as well as goodies and insurance.

Likes

Hybrid work culture, On time salary

Dislikes

There is no function of HR department. It is just name sake, they do not even care how the employees are feeling so far. All they can do is automate the process by bringing YOURDOST - an emotional wellness program or some useless automated nudges. Product has lot of bugs, no proper training materials for clients. Junior executives who are staying in the company for ages are given team lead responsibility - do not even know how to run a team or how to engage a team - or take accountability.

Likes

...ecurity, whenever company profits go down they fire people without prior notice. They also give 0% or 1% appraisal to employees and cut their variable pay up to 40-50%.

Dislikes

Each one is bombarded with a lot of work. The company is always short-staffed as good and talented people leave the company because of dissatisfaction. They will call you on phone on weekends and on holidays and will tell you to work.