Capgemini Customer Success, Service & Operations Department Salaries in Pune (Updated 2025)

Likes

Work Life balance is one of best compared to other companies. They also gives ample time for learning and development. You get options for chosing projects and interest areas for workig.

Dislikes

Salary and Benefits isone core area which need improvement. Appraisals are quite low comparatively.

Likes

Provides certification for s4 hana

Dislikes

No appraisal. Ask to work during PLs, no salary hike even justified work has been done by increasing there projects. No means not at all sny work life balance they will ask you to cancel your months ago preplanned PLs will also ask to work on weekends. They will not care about employees emotion

Likes

...positions at offshore or onsite not at all. Not sure what is happening cross.. however it is good to look into salary revision.. specially for long termers... Hope things will move positively in 2025 Tleast ..

Dislikes

Not a good move for old termers for salary revision.. still in lower brackets.. can see lot of attrition due to this.. also not hybrid for few clients which hits again attprition.....

Likes

I made a big mistake by resigning from my past organization, I was getting a manager role, so I moved here. CG have old culture, like savings means remove people. Senior managers will ask I need automation, but they don't know meaning of Automation. When my team perform automation, instead of appraising it, they will say, now workload is reduced, remove a senior person and hire a fresher in place of him. In past 3 appraisal I was performer and after that received 2% hike overall. Now I will resign, no matters I have job or not.

Dislikes

...pense from 1000 to 500. so 6K per year reduced. so overall loss of 42K per year. also they have variable pay of 10% of your salary. Now in year end, they have given few fellows as 12K hike, so even a duffer can understand that his take home is reduced by 30K. also if you are average performer then they have reduced 12% of variable. so overall, from last year you will lose 50K by default. so before you join this trap, resign ASAP.

Likes

It's very good for new joiner not for experienced person.

Dislikes

I am serving CG more then 31 months but no promotion or salary hike they are giving 1 to 2 percent hike for 2 years. We canot easily connect with HR. TL and Managers are ultimate.