Cambridge University Press Assistant Manager Customer Service salaries in India

Likes

Cambridge name Salary on time

Dislikes

Politics in senior management No care of sales team Only few ones are supported who have made personal tables connect with top SLT Others are always pointed out on no's. Products are not revised and not up to the market Senior management is busy blaming sales every time Finance is the king in the company, they treat sales team as nothing HR is good for nothing if you approach them with any conflict, they tell everything to your bosses and you will have to suffer. Politics in the senior management at full extreme. If any sales person is unable to perform due to any reason in his area they are not ready to listen any problem they are facing, only they are tortured t such an extreme that finally they have to leave

Likes

Huge in terms of brand name and value

Dislikes

Typical Desi Indian management seems not high on qualifications holding such positions Toxic unclear and politics in nature Sindhis (community) mostly in management favouring each other and looking to favor more of them appreciating only sindhis rest are useless or use and throw It will be a wastage of time and effort They will backstab you very uncertain and very soon

Likes

The company is open to innovation and views of front runner . if their is no interference of you line manager.

Dislikes

It is the place were the top heads like VP and head of departments and the HR , should have meeting every half yearly . because of certain line managers the business had lost and the front runner loses his / her confidence . And he/ she is not recognized their by their works , been welcome is given to them who are pampering them.

Likes

Their products & their customer base & about their style of functioning in Market especially about their IELT's related products

Dislikes

Their Unprofessional approach towards their employees as no transparency is maintained between employee & management by senior level people / Major Trust Issues / Dirty politics which clearly impacts employee's survival in the company / Firing employees without a valid reason & justification has become company's prime moto to ensure the favoritism / Company is Bad pay master as zero hikes in last 2 years / lack of growth ooportunities for employee / Biased culture / Core Indian senior management in CUP is responsible for this messy & Dic- Tat culture / Employee benefits & friendliness are zero & completely missing

Likes

I like how our UK conterparts treats us equal and give us all the opportunity we deserve.

Dislikes

Very less interference of UK management into our IOC centre, which allows managers to play politics and favouritism.