café Coffee day Sr.GSA salaries in India

Likes

...ffee Day for 2.5 years, gaining valuable experience in a fast-paced environment. The salary was fair, though it didn’t completely match my expectations for the responsibilities I handled. At times, there was limited staffing, which added to the workload and increased pressure to keep everything running smoothly. This required strong multitasking and problem-solving skills to ensure high-quality service even during busy periods. One aspect I truly appreciated was the company’s consistency in paying salaries on time, which helped create a sense of security. The system for promotions and appraisals was well-structured, recognizing hard work and encouraging career growth. Overall, it was a good experience with room for improvement in staffing and compensation.

Dislikes

Dislikes: 1. Salary: The pay was good but didn’t fully meet my expectations for the level of responsibility. 2. Staffing: There were often not enough staff members, which increased the work pressure and made it harder to keep up during busy times. 3. Work-Life Balance: Due to fewer staff, I sometimes had to work longer hours or handle multiple roles, which impacted my work-life balance.

Likes

I like my job, infrastructure, ambience, brewing coffees

Dislikes

Main thing is salary and when we works here they order us to do everything, but when we resign the job they can’t even provide a piece of paper like experience, brewmaster certificate etc. and other thing is really difficult to take some leaves if they’re experienced person because lack of staff shortage

Likes

Well disciplined team members

Dislikes

Compensation is decent, but growth is slow. The work pressure is very high. Sometimes, I have to work 14-18 hours straight in a day as I have to attend client calls in the evening and sometimes late into the night. Managers do not value an individuals’ unique strengths, which is why I have to take back my suggestions most of the times. I do receive appreciation emails from my client, but they mostly go unnoticed during my mid-year appraisals. Also, there is no on-job training for freshers, hence senior folks like me have to guide them step-by-step, which is a pain sometimes.

Likes

...agement is transparent.there is a huge cafeteria and gaming arcade for chilling.company policies are good,appraisals are fair and they give good salary hike and bonus every year.

Dislikes

Nothing

Likes

The company is open to innovation and readily adopts latest technology. I love the fact that I am a part of a team that markets reliable, high-quality products and has a global client base. As a result, I get to travel abroad, especially to the US and Canada. But on-site travel is completely dependent on your project and client’s location. Mine is a US based client and they have some offices in Toronto, hence I got a B1 visa quickly. Another plus point is that my colleagues come from various cultural backgrounds, and we work happily in collaboration. I also like the employee re-hire policy here.

Dislikes

Compensation is decent, but growth is slow. The work pressure is very high. Sometimes, I have to work 14-18 hours straight in a day as I have to attend client calls in the evening and sometimes late into the night. Managers do not value an individuals’ unique strengths, which is why I have to take back my suggestions most of the times. I do receive appreciation emails from my client, but they mostly go unnoticed during my mid-year appraisals. Also, there is no on-job training for freshers, hence senior folks like me have to guide them step-by-step, which is a pain sometimes.