BT Group Senior Customer Service Associate Salaries by 5 Employees (Updated 2025)

4 - 6 years exp.

₹4.5 Lakhs - ₹5.5 Lakhs

Low Confidence

Salary of majority employees

53% more than the average Senior Customer Service Associate Salary for 4 - 6 years of experience

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Last Updated: 9 Feb 2025

Companies similar to BT Group for Senior Customer Service Associate

Company name	Avg Annual Salary	Open Jobs
Vodafone Idea Senior Customer Service Associate Salary 0 - 4 years exp. (6 salaries)	₹3.8 L/yr - ₹5 L/yr 18% less
Bharti Airtel Senior Customer Service Associate Salary 0 - 4 years exp. (4 salaries)	₹1 L/yr - ₹4 L/yr 47% less
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Jio Senior Customer Service Associate Salary 1 - 5 years exp. (7 salaries)	₹2 L/yr - ₹3.1 L/yr 57% less
Tata Communications Senior Customer Service Associate Salary 3 years exp. (3 salaries)	₹4.2 L/yr - ₹8 L/yr 23% more
HCLTech Senior Customer Service Associate Salary 1 - 6 years exp. (37 salaries)	₹1.8 L/yr - ₹4.9 L/yr 32% less
Tech Mahindra Senior Customer Service Associate Salary 2 - 8 years exp. (217 salaries)	₹1.5 L/yr - ₹6.2 L/yr 20% less
Wipro Senior Customer Service Associate Salary 1 - 4 years exp. (48 salaries)	₹1.1 L/yr - ₹5 L/yr 39% less
Infosys Senior Customer Service Associate Salary 3 - 6 years exp. (7 salaries)	₹2 L/yr - ₹5.5 L/yr 35% less
TCS Senior Customer Service Associate Salary 3 - 10 years exp. (36 salaries)	₹3 L/yr - ₹7.2 L/yr 6% less
Dell Senior Customer Service Associate Salary 0 - 5 years exp. (25 salaries)	₹2.3 L/yr - ₹4.8 L/yr 32% less
Maersk Senior Customer Service Associate Salary 4 - 10 years exp. (6 salaries)	₹2.3 L/yr - ₹7 L/yr 29% less
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Citicorp Senior Customer Service Associate Salary 2 - 8 years exp. (4 salaries)	₹4 L/yr - ₹4.3 L/yr 22% less
NTT Data Senior Customer Service Associate Salary 1 - 3 years exp. (4 salaries)	₹2.3 L/yr - ₹4 L/yr 41% less
UnitedHealth Senior Customer Service Associate Salary 2 - 4 years exp. (3 salaries)	₹2.5 L/yr - ₹4 L/yr 40% less
DXC Technology Senior Customer Service Associate Salary 4 - 10 years exp. (3 salaries)	₹4.5 L/yr - ₹5 L/yr 11% less

Senior Customer Service Associate salary at BT Group ranges between ₹4.5 Lakhs to ₹5.5 Lakhs per year for employees with experience between 4 years to 6 years. Salary estimates are based on 5 latest salaries received from various employees of BT Group.

Experience wise BT Group Senior Customer Service Associate salaries

Last Updated: 9 Feb 2025

Experience	Avg Annual Salary
4 years (AmbitionBox Estimate)	₹4.5 L/yr - ₹5.5 L/yr
5 years (AmbitionBox Estimate)	₹4.5 L/yr - ₹5.5 L/yr
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6 years (AmbitionBox Estimate)	₹2.1 L/yr - ₹5.5 L/yr

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Senior Process Associate Salary

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₹3.15 L/yr - ₹6 L/yr

Customer Service Executive Salary

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₹2.4 L/yr - ₹6 L/yr

Senior Associate Salary

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Customer Service Representative Salary

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₹2.55 L/yr - ₹5.24 L/yr

Customer Care Executive Salary

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₹2.65 L/yr - ₹4.8 L/yr

Process Associate Salary

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₹2 L/yr - ₹5.05 L/yr

Customer Support Executive Salary

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₹2.3 L/yr - ₹5.5 L/yr

Salary related reviews for BT Group

3.4

Rated by 2 employees for salary & benefits

Customer Care Executive in New Delhi

Full Time

Customer Success, Service & Operations Department

3.0

• posted on 19 Aug 2023

2.0

for Salary and Benefits

Likes

Work life balance is good. The company provides good amount of leaves where we can manage our work as well as our personal life.

Skill development - Good

+2 more

Dislikes

The only thing is that very less salary no hike if you join BT as experienced also, there is discrimination amongst the employees who work their. This feedback must be taken into consideration. Overall, good company to work with

Salary - Poor

+1 more

Senior Associate in Kolkata

Full Time

Business Repairs. Department

3.0

• posted on 16 Dec 2021

2.0

for Salary and Benefits

Likes

They pay you well and have good incentive plans

Dislikes

Work culture inside the floor is terrible. People shout at each other from across the floor. They need to learn a thing or two from Wipro on being employee centric.

Salary - Poor

+4 more

Customer Service Executive in Gurgaon / Gurugram

EE billing Department

1.0

• posted on 16 Aug 2022

1.0

for Salary and Benefits

Likes

...ot care about other person feelings.. I have to suffer alot during my training.. No salary, nothing, too much stress. No use to work. I quit my job within 2 months

Dislikes

Worst company... No salary, people are very judgemental.

Salary - Bad

+6 more

Process Associate in Gurgaon / Gurugram

Network planning Department

5.0

• posted on 28 Mar 2019

3.0

for Salary and Benefits

Likes

Work environment is really good, very employee centric company. It's been 3 years for me and I still want to continue being here.

Job security - Excellent

+4 more

Dislikes

Salary compensation is very less as compared to other companies and learning is very limited.

Team Manager in Bangalore / Bengaluru

Customer Success, Service & Operations Department

3.0

• posted on 05 Sep 2018

3.0

for Salary and Benefits

Likes

I like Team that I work closely with.My reportees. Very hard-working young people. We work in collaboration. I also like the employee re-hire policy.

Dislikes

Compensation is decent, but growth is slow. Lack of healthy competition. Senior Management tends to get quite personal and often uses the rating system as a means of extracting work, which can be done professionally. Else gets demotivating.Require flexible work timings for senior roles such as Team Managers and above.

Skill development - Poor

+4 more

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What people are saying about BT Group

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illegalargumentor

works at

BT Group

I have 4.1 YOE Java Spring boot and AWS Telstra with 26 LPA including 6% variable pay. EPAM with 29 LPA including 2 L joining bonus. Which once should I go with considering for long term, Job security and Wlb.

Confusion for EPAM or Telstra

Join Telstra

Join EPAM

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BT Group Senior Customer Service Associate Salary FAQs

What is the salary of Senior Customer Service Associate at BT Group?

Senior Customer Service Associate salary at BT Group in India ranges between ₹4.5 Lakhs to ₹5.5 Lakhs for experience between 4 years to 6 years. According to our estimates it is 53% more than the average Senior Customer Service Associate Salary in India. Salary estimates are based on 5 latest salaries received from various employees of BT Group India.

How does the salary of a Senior Customer Service Associate at BT Group India compare with the average salary range for this job?

The average salary of a Senior Customer Service Associate at BT Group is 53% more than the average salary of a Senior Customer Service Associate in India. To know exact salary insights, login to view.

Which similar companies are paying more than BT Group to a Senior Customer Service Associate in India?

Tata Communications Senior Customer Service Associate Salary - ₹4.2 Lakhs to ₹8.0 Lakhs per year

What is the salary of a Senior Customer Service Associate in companies similar to BT Group in India?

TCS Senior Customer Service Associate Salary - ₹3.0 Lakhs to ₹7.2 Lakhs per year
DXC Technology Senior Customer Service Associate Salary - ₹4.5 Lakhs to ₹5.0 Lakhs per year
Vodafone Idea Senior Customer Service Associate Salary - ₹3.8 Lakhs to ₹5.0 Lakhs per year
Tech Mahindra Senior Customer Service Associate Salary - ₹1.5 Lakhs to ₹6.2 Lakhs per year
Citicorp Senior Customer Service Associate Salary - ₹4.0 Lakhs to ₹4.3 Lakhs per year

What is the estimated take home salary of a Senior Customer Service Associate at BT Group in India?

The estimated take-home salary of a Senior Customer Service Associate at BT Group ranges between ₹39,546 per month to ₹40,718 per month in India. The take-home salary calculation is based on the average BT Group Senior Customer Service Associate salary in India which ranges between ₹4.5 Lakhs to ₹5.5 Lakhs per year for employees with experience between 4 years to 6 years. Check how did we calculate take home salary?

What is the notice period for Senior Customer Service Associate at BT Group?

According to AmbitionBox, 100% of the BT Group Senior Customer Service Associates reported a notice period of 2 Months.This is based on 9 responses on AmbitionBox in last 2 years.

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BT Group Senior Customer Service Associate Salaries

BT Group Senior Customer Service Associate salary in India ranges between ₹4.5 Lakhs to ₹5.5 Lakhs with an average annual salary of ₹. Salary estimates are based on 5 BT Group latest salaries received from various employees of BT Group.