BT Group Problem Manager salaries in India (Updated 2025)

Likes

...cts. Work-life balance is good with only exceptional situations to "grind work". Compensation-wise it is as par with other IT infra based solution providers however expect average increment levels per year. Good job security in general but internal movement to projects is only through IJPs which is a streamlined process in itself. Ample WFH opportunities based on project requirements and all India centres have to be aligned with UK shifts.

Dislikes

(1) BT internal tools and system are outdated and needs overhaul. (2) BT internal processes are sometimes hard to navigate. "By-the-book" approach in hinderance in many instances. (3) Internal politics while project movements through IJPs or promotions as is the case with many large orgs. (4) Minimal support for paid trainings or certifications. No relocation support, ESOP or joining bonus etc (5) "Escalation" is often a way to get timely support from internal/cross-functional teams

Likes

They pay you well and have good incentive plans

Dislikes

Work culture inside the floor is terrible. People shout at each other from across the floor. They need to learn a thing or two from Wipro on being employee centric.

Likes

...enerally there's no overtime policies here but in case if business makes you do.They pay you duly too.In Kolkata, BT Captive is one of the top payers

Dislikes

The promotion process is bit slow

Likes

It is the most terrible company to work with no growth opportunity and people being treated Like robots with not good compensation rewarded..It fools you at the Time of joining..but never fitts in the commitments made by them during joining..politics is the integral part of this company..pathetic management who have a capabilty of taking horrible decisions

Dislikes

Management

Likes

Salary on time. Learned new skills.

Dislikes

Haven't found a pigeon box last 3 months. No one here to listen your problems. If you ask anything about your problem, you'll get a response that turns back on you. The technician, pantry boy, and security supervisor are all here to give you a backhanded response. The biggest issue here there is lack of respect. The one who hired you hasn't even asked for feedback until now. "Every company asks for feedback every three months; I'm sharing what I know from my experience."