BT E Serv Service Desk Analyst salaries in India (Updated 2025)

Likes

Work environment was chilled and everyone seemed happy at most times, apart from appraisal days and IJP results

Dislikes

Salary structure was appalling and so was the promotion process, pretty shady in all honesty.

Likes

Secure job and giving opportunities to others to grow. The organisation is trying to keep its employees happy.

Dislikes

...ct much better than others. I have got three promotions of which I have got 43%. But still the package is much lesser for my role as per industry standard

Likes

... ask you to strech the work hours. They are very approachable and cooperative. The company also gives a good salary hike and fair appraisals. The company provides both way cab and free food.

Dislikes

Nothing as such, but the trainees require to complete a period of 15 months to be a permanent employee.

Likes

I worked with BT E serv Kolkata and experience is terrible.. Employees are unprofessional, biased.

Dislikes

Employees are unprofessional, No constructive training plan,no salary growth no matter's how good you performed,employees are more into politics can not tolerate people who comes from outside, HR is highly highly highly unprofessional and biased.HR use misuses the powers. Please note the feedback is for BT Eserv Kolkata.I had to resign because of the dirty politics.I fought for justice and raised the concern with BT UK.

Likes

...t of activities for employee engagement 3. Good employee perks and benefits e.g. transportation, bonus, car lease.

Dislikes

1. Management direction seems lacking with too frequent changes. 2. Easy-go attitude (though could be helpful for some)