AmbitionBox
Reviews
- Reviews
- Salaries
- Interview Questions
- About Company
- Benefits
- Jobs
- Office Photos
- Community
Add office photos
-
About - Reviews473
- Salaries2.6k
- Interviews42
- Jobs-
- Benefits146
- Photos-
Filter reviews by BT E Serv Service Desk Analyst Reviews
Rating distribution
Category Ratings
Job security
Work-life balance
Company culture
Skill development
Work satisfaction
Promotions
Salary
What employees say about BT E Serv?
Insights from employee reviews on AmbitionBox
Workplace insights
Monday to Friday
50% employees reported
Flexible timing
83% employees reported
No travel
83% employees reported
View more detailed insights
Jobseekers also viewed
7 reviews found
Service Desk Analyst in Kolkata
Full Time
IT Security Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Best in Kolkata
- Salary - Good
- Skill development - Excellent
- Job security - Excellent
- Promotions - Good
- Work satisfaction - Excellent
- Company culture - Excellent
- Work-life balance - Excellent
Dislikes
Nothing as of now
Work Details
Work policy: 3 days/week from office
Work days: Monday to Friday (Flexible Timings)
Work related travel: This is a desk job.
Service Desk Analyst in Kolkata
Full Time
Information Technology Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Work environment was chilled and everyone seemed happy at most times, apart from appraisal days and IJP results
- Job security - Excellent
- Company culture - Good
- Work-life balance - Excellent
Dislikes
Salary structure was appalling and so was the promotion process, pretty shady in all honesty.
- Salary - Bad
- Skill development - Bad
- Promotions - Poor
Work Details
Work policy: 3 days/week from office
Work days: Monday to Friday
Work related travel: This job involves Travel Within City.
Service Desk Analyst in Kolkata
Enterprise Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
It's an awesome place to work in terms of work culture, job security.
- Salary - Good
- Skill development - Excellent
- Job security - Excellent
- Promotions - Good
- Work satisfaction - Good
- Company culture - Excellent
- Work-life balance - Excellent
Dislikes
Compensation could have been a little better
Work Details
Work days: Rotational Shift (Flexible Timings)
Work related travel: This is a desk job.
Service Desk Analyst in Kolkata
Event Management Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
It's the best place to grow and lovely work environment...
- Salary - Excellent
- Skill development - Excellent
- Job security - Excellent
- Promotions - Excellent
- Work satisfaction - Excellent
- Company culture - Excellent
- Work-life balance - Excellent
Dislikes
One word it's awesome..
Work Details
It's great i love it.
Work days: Monday to Friday (Flexible Timings)
Work related travel: This is a desk job.
Service Desk Analyst in United Kingdom
IT Network Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
It's been a wonderful journey since I joined BT, BT has provided me unexpected things which no other company will provide to there employee, however the culture and the work environment is amazing and I am glad that I got the opportunity to work with such an amazing company. BT is also taking care of the safety of there employee andmaintaining the hygiene as well. Thank you BT for the great service given to there employee and never fell to make happy to the employees in every possible way....Read More
- Salary - Excellent
- Skill development - Excellent
- Job security - Excellent
- Promotions - Excellent
- Work satisfaction - Excellent
- Company culture - Excellent
- Work-life balance - Excellent
Dislikes
Nothing as such yet.
Work Details
One word GREAT
Work days: Rotational Shift (Flexible Timings)
Work related travel: This is a desk job.
Employee Benefits
Furniture has been provided alone with internet reimbursement.
Service Desk Analyst in Bangalore / Bengaluru
IT Network Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
BT was looking for an opportunity to reduce the running cost. management is supposed to provide the basic work environment like internet and basic things to work from home. They dont even care about these. The policies of the company were violated according to their will.
Dislikes
- Salary - Bad
- Skill development - Bad
- Job security - Bad
- Promotions - Bad
- Work satisfaction - Bad
- Company culture - Bad
- Work-life balance - Bad
Work Details
Work timings: Strict Timings
Service Desk Analyst in Bangalore / Bengaluru
Voice / Blended Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Project and management is not good.
- Skill development - Good
Dislikes
Internal job posting is not good and project is not good.
- Salary - Poor
- Job security - Poor
- Company culture - Poor
- Work-life balance - Poor
Work Details
Work days: Rotational Shift (Flexible Timings)
Work related travel: This is a desk job.
Similar Designation Reviews
Associate Engineer in Bangalore / Bengaluru
Full Time
IT Security Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Some say that they like working at BT e-serv (India) pvt. Ltd. because of the work-life balance, work culture, and learning opportunities: Work-life balance: Some say that BT offers a good work-life balance. Work culture: Some say that BT has a good work culture and an open culture.
- Salary - Excellent
- Skill development - Good
- Job security - Excellent
- Promotions - Good
- Work satisfaction - Good
- Company culture - Excellent
- Work-life balance - Good
Dislikes
Some people have disliked working at BT e-serv (India) pvt. Ltd. for a number of reasons, including: Work-life balance: Some say that the work-life balance is poor. Management: Some say that the management is poor and that the HR department is the worst part of the organization.
Associate Engineer in Kolkata
Full Time
Telecom Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Obviously
- Salary - Excellent
- Skill development - Excellent
- Job security - Excellent
- Promotions - Excellent
- Work satisfaction - Excellent
- Company culture - Excellent
- Work-life balance - Excellent
Dislikes
Nothing to dislike for the Work but Other pressure depends on you
Work Details
Work policy: 3 days/week from office
Work days: Monday to Friday (Strict Timings)
Work related travel: This job involves Travel Within City.
Project Coordinator in Kolkata
Full Time
Technology / IT Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Job security, free transport
- Skill development - Good
- Job security - Excellent
- Work-life balance - Excellent
Dislikes
Dirty politics, advantage for women
- Promotions - Bad
- Company culture - Poor
Work Details
Work policy: 3 days/week from office
Work days: Monday to Friday (Strict Timings)
Work related travel: This job involves Travel Within City.
Senior Associate in Kolkata
Full Time
Audit & Control Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Good facility
- Salary - Good
- Skill development - Good
- Job security - Excellent
- Promotions - Good
- Work satisfaction - Good
- Company culture - Excellent
- Work-life balance - Excellent
Dislikes
Slow growth no other dislike
Work Details
Work policy: 3 days/week from office
Work days: Monday to Friday (Flexible Timings)
Work related travel: This is a desk job.
Customer Service Executive in Gurgaon / Gurugram
Full Time
Non Voice Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
It’s good but internal politics
- Job security - Excellent
- Work-life balance - Excellent
Dislikes
Salaries are not really good
- Company culture - Poor
Work Details
Work days: Rotational Shift (Strict Timings)
Work related travel: This is a desk job.
Customer Service Associate in Gurgaon / Gurugram
Full Time
Non Voice Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Helpful people
- Job security - Good
- Company culture - Good
Dislikes
Politics as well as my salary
- Salary - Poor
- Promotions - Poor
Work Details
Work policy: 3 days/week from office
Work days: Rotational Shift (Flexible Timings)
Work related travel: This job involves Travel Within City.
Project Manager in Kolkata
Full Time
Technology / IT Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Work Life Balance
- Salary - Excellent
- Skill development - Excellent
- Job security - Excellent
- Promotions - Excellent
- Work satisfaction - Excellent
- Company culture - Excellent
- Work-life balance - Excellent
Dislikes
Nothing that i dislike apart from the food
Work Details
Work policy: 3 days/week from office
Work days: Monday to Friday (Flexible Timings)
Work related travel: This is a desk job.
Operations Associate in Kolkata
Full Time
Operations Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Work culture is best
- Salary - Good
- Skill development - Excellent
- Job security - Excellent
- Promotions - Excellent
- Work satisfaction - Excellent
- Company culture - Excellent
- Work-life balance - Excellent
Dislikes
NA
Work Details
Work policy: 3 days/week from office
Work days: Monday to Friday (Strict Timings)
Work related travel: This is a desk job.
Billing Analyst in Kolkata
Full Time
Operations Support Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
- Salary - Good
Dislikes
- Skill development - Bad
- Job security - Bad
- Promotions - Bad
- Work satisfaction - Bad
- Company culture - Bad
Work Details
Work policy: 3 days/week from office
Work days: Monday to Friday (Strict Timings)
Work related travel: This is a desk job.
Customer Care Executive in New Delhi
Full Time
Customer Success Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Nothing
Dislikes
It is a very lousy company to work with. I won't recommend this company to anyone as lots of politics and tumours are spread between the manager and employees.
- Salary - Bad
- Skill development - Bad
- Job security - Bad
- Promotions - Bad
- Work satisfaction - Bad
- Company culture - Bad
- Work-life balance - Bad
Other BT E Serv Reviews
Network Design Specialist in Bangalore / Bengaluru
Full Time
Telecom Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Work life balance in most cases , you get leaves , generally speaking there is no micro management , good projects to work on in the Network Design and Implementation space , Holiday pay out amount is great.
Dislikes
Transport charges are hefty , night shift allowance is capped to 500 INR which is to less in current scenario.
Work Details
Work policy: 3 days/week from office
Work days: Monday to Friday (Flexible Timings)
Work related travel: This job involves Travel Within City.
Associate Network Engineer in Gurgaon / Gurugram
Full Time
Hardware and Networks - Other Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
No other company can give you such work life balance as BT is giving
- Salary - Good
- Skill development - Excellent
- Job security - Excellent
- Promotions - Good
- Work satisfaction - Excellent
- Company culture - Excellent
- Work-life balance - Excellent
Dislikes
Need to check on team leaders by higher officials and they should take 121 feedbacks about their team leaders/ line managers
Work Details
Work policy: 3 days/week from office
Work days: Monday to Friday (Flexible Timings)
Work related travel: This is a desk job.
Regional Security Manager in Kolkata
Full Time
Operations Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
1. Good work-life balance 2. A lot of activities for employee engagement 3. Good employee perks and benefits e.g. transportation, bonus, car lease.
- Salary - Good
- Job security - Excellent
- Company culture - Good
- Work-life balance - Excellent
Dislikes
1. Management direction seems lacking with too frequent changes. 2. Easy-go attitude (though could be helpful for some)
- Promotions - Poor
Head - Projects in Gurgaon / Gurugram
Full Time
Technology / IT Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Work life balance and amazing culture
- Job security - Good
- Company culture - Excellent
- Work-life balance - Good
Dislikes
No focus on skill development in almost all domains, worst L&D team in the market, no benefits for loyal employees, biasing for female candidates and promotions are almost decided in all BT group companies. There is no fair competition.
- Salary - Bad
- Skill development - Bad
- Promotions - Poor
- Work satisfaction - Poor
Work Details
Work policy: 3 days/week from office
Work days: Monday to Friday (Strict Timings)
Work related travel: This is a desk job.
Senior Finance Associate in Kolkata
Full Time
Accounting & Taxation Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Good working environment with work life balance
- Skill development - Good
- Job security - Good
- Work satisfaction - Good
- Company culture - Good
- Work-life balance - Excellent
Dislikes
Less scope of promotion and increament rate is less not getting the same which discussed when hiring. Discussed Bonus amount is not recieved they are providing as per internal declaration amounts.
Work Details
Work policy: 3 days/week from office
Work days: Monday to Friday (Strict Timings)
Work related travel: This is a desk job.
Security Engineer in New Delhi
Full Time
IT Security Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Work culture, supporting management, technical expert management, training session for the employee
- Salary - Excellent
- Skill development - Excellent
- Job security - Excellent
- Promotions - Excellent
- Work satisfaction - Excellent
- Company culture - Excellent
- Work-life balance - Excellent
Dislikes
Na
Work Details
Work policy: 2 days/week from office
Work days: Monday to Friday (Flexible Timings)
Work related travel: This is a desk job.
Network Design Professional in Gurgaon / Gurugram
Full Time
IT Network Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Recognition and appreciations for the good work and an absolute pleasure with work and home balance
- Salary - Excellent
- Skill development - Excellent
- Job security - Good
- Promotions - Excellent
- Work satisfaction - Excellent
- Company culture - Excellent
- Work-life balance - Excellent
Dislikes
Nothing so far
Work Details
Work policy: 3 days/week from office
Work days: Monday to Friday (Flexible Timings)
Work related travel: This is a desk job.
Solution Designer in Gurgaon / Gurugram
Full Time
IT Network Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Work Life Balance Company Culture
- Skill development - Good
- Job security - Good
- Promotions - Good
- Work satisfaction - Excellent
- Company culture - Excellent
- Work-life balance - Excellent
Dislikes
Promotion and Appraisal
Work Details
Work policy: 3 days/week from office
Work days: Monday to Friday (Flexible Timings)
Work related travel: This is a desk job.
Advisor in Kolkata
Full Time
IT Infrastructure Services Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Work environment is great no discrimination of colour
- Skill development - Good
- Job security - Excellent
- Promotions - Good
- Work satisfaction - Excellent
- Company culture - Excellent
- Work-life balance - Excellent
Dislikes
Nothing such
Work Details
Work policy: 3 days/week from office
Work days: Monday to Friday (Strict Timings)
Work related travel: This is a desk job.
Technical Support Specialist in Bangalore / Bengaluru
Full Time
Operations Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Nothing, this organisation will give good salary that's it
- Salary - Excellent
Dislikes
Behaviour of management is not good, UK management always have favour on UK peoples and not over indian employees. Discrepancy between UK and Indian employees by UK management. Company always think about UK peoples and not about Indian.
- Skill development - Bad
- Job security - Bad
- Promotions - Bad
- Work satisfaction - Bad
- Company culture - Bad
- Work-life balance - Bad
Claim your company page and respond to reviews as an employer.
- HQ - Delhi/NCR, New Delhi, India
- Telecom
- 201-500 Employees (India)
- Public
- IT Services & Consulting
Tell us how to improve this page.
BT E Serv Service Desk Analyst Reviews by Locations
BT E Serv Reviews by Designations
- BT E Serv Associate Reviews
- BT E Serv Service Reliability Engineer Reviews
- BT E Serv Senior Associate Reviews
- BT E Serv Project Coordinator Reviews
- BT E Serv Project Manager Reviews
- BT E Serv Analyst Reviews
- Show more
- BT E Serv Customer Service Associate Reviews
- BT E Serv Associate Engineer Reviews
- BT E Serv Design Engineer Reviews
- BT E Serv Subject Matter Expert(Sme) Reviews
By reading the reviews on this page, you agree that they are (often anonymous) personal opinions and views of reviewers/users of AmbitionBox, which may be biased, and for this, AmbitionBox has no liability. If you believe that a review is inappropriate, please click on "Report" (shown as a flag) present below each review and our moderation team will look into it as soon as possible.
AmbitionBox has 7 BT E Serv reviews submitted by BT E Serv employees. Read reviews on salaries, working hours, work culture, office environment, and more to know if BT E Serv is the right company for you. 50% of employees reported the ...working days at BT E Serv as Monday to Friday. 83% employees reported the work timings at BT E Serv as Flexible timing. Read more- Home >
- Reviews >
- BT E Serv Reviews >
- BT E Serv Service Desk Analyst Reviews
TCS
Wipro
Infosys
HCLTech
