British Council Customer Success, Service & Operations Department Salaries in India (Updated 2025)

Likes

The work life balance is really amazing. No unnecessary work pressure, no streching of shifts. The management is really co-operative.

Dislikes

The learning aspects and growth opportunities is less. The pay scale and compensation is not up to level

Likes

Through whole lockdown we were provided with job security, there were no salary cuts. We were comfortably working from home till now.

Dislikes

I feel there are not much growth opportunities as well not much increase in salary while getting promoted or when switched to other process

Likes

Salary on time.

Dislikes

Small thinking management. Lot of politics, No professionalism. Any body can be the head of any department which is the draw back this organisation. If a person is from accounts they are heading IT team & you can imagine what would be the future of the team & organisation.

Likes

It's culture, endless support from countries (On-shore team), Salary on time

Dislikes

They hired few wrong person in Management, also couple of tenured employee in management are in Politics and that create complete toxic environment in Finance department. Pre-covid, this was the one of the best organisation to work

Likes

Nothing at all

Dislikes

...tators who has taken an oath of making your life a hell. no systematic approach. The leaders are all money suckers , always on an approach on how they will deduct your salary. You can not even share your situation as no body cares . They will lead you to depression and mental harrassment. This kind of people mismanagement organization should be shut immediately. Playing with people's career and mind . Never join this fraud organization.