Blue Tokai Coffee Roasters Customer Success, Service & Operations Department Salaries in Mumbai

Likes

Team work,skill development,salary & Benefits

Dislikes

The reason for not liking it is the behavior of the seniors there, no support from any staff, they blame someone else's mistake on someone else. making dirty demands for promotion

Likes

...ecause it helped me in bad days and managements are very supportive transparent. And they gives us such a good amount of salary.

Dislikes

Yes some we are getting issue with OT and nthg else.

Likes

Salary package is decent

Dislikes

Management is not good at all, which department is dedicated for which task it's very confusing in BTC. Direct interferences in store operations by management, which is makes negative impact on store environment. Cafe manager is just a post, Cafe manager can't take direct actions. Even Schedule making also taking by senior management. Most amezing people's lives a mission of impossible work.

Likes

They compensate their staff well at various levels of leadership and general structure hierarchy. Work life balance in most departments is optimal and you're never pushed out of your comfort zone

Dislikes

Extremely dis-regulated leadership that provides no direction for growth or mentorship. The professional or personal development has to be taken up by employees themselves because the leaders at senior positions do not have any experience in grooming or people management. Hard work is measured on feelings of your manager rather than substantial measurable data from your performance reviews and appraisals. No job security in the organisation, as you might be asked to leave the very next day by your manager without cause.

Likes

I got a lot of knowledge about coffees. HK also gets promotions in Blue Tokai. This is the same thing about Blue Tokai. Blue Tokai is the best company for a beginner or an experienced person. In my opinion, the best experience I got was from Blue Tokai because I got to know a lot about coffees.

Dislikes

The only thing I didn't feel was that the employees were not listened to or the employees were misunderstood. It may be heard by the managers that the manager has misbehaved with the employees but he has filed a complaint against the wrongful employees.