Birlasoft Service Desk Agent salaries in India

Likes

Initial compensation is as per market standards. Shift allowance.

Dislikes

Management is biased towards regional employees. Appraisals are too low i.e 2% or 3%. I got all set of verbal appreciations throughout year but nothing on actual front. Environment is not competitive but rather toxic. Everyday extension of working hours even after timely completion of work. For few months, manager won't process shift allowance for no reason.

Likes

Good learning if you get project.

Dislikes

.... Alot people are on bench. As a fresher you have to wait too long for project. With promotion your workload will increase but not your salary.

Likes

Stable job Learning opportunities if you're in development.

Dislikes

... you're fresher you will thrown in to support project inspit your good skills. Salary Hikes are not that great.

Likes

Salary they offer is good. Leaving behind work life balance, there is a lot of learning opportunities for fresher.

Dislikes

Zero work life balance for me but totally depends upon the project . Bench policy is not good. You will be at high risk if you are in bench.

Likes

Well work life balance, good infrastructure and environment with good compensation.

Dislikes

Older existing people are not much helpful to new member. Job security quite concerned some time depend on client projects, if current client project get completed then you will find some difficulty to get new project sometime.