BigBasket Customer Support Salaries by 10+ Employees

0 - 3 years exp.

₹1.1 Lakh - ₹2.4 Lakhs

Salary of majority employees

26% less than the average Customer Support Salary in Internet Companies for 0 - 3 years of experience

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Last Updated: 7 Nov 2024

Companies similar to BigBasket for Customer Support

Company name	Avg Annual Salary	Open Jobs
Amazon Customer Support Salary 0 - 5 years exp. (45 salaries)	₹2 L/yr - ₹4.3 L/yr 39% more
Flipkart Customer Support Salary 0 - 4 years exp. (6 salaries)	₹1.6 L/yr - ₹3 L/yr 19% more
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Amazon Development Centre India Customer Support Salary 0 - 9 years exp. (5 salaries)	₹3 L/yr - ₹6.5 L/yr 98% more
JustDial Customer Support Salary 3 - 6 years exp. (3 salaries)	₹2.2 L/yr - ₹2.4 L/yr 10% more	3 job openings
Uber Customer Support Salary 1 - 2 years exp. (3 salaries)	₹2 L/yr - ₹3 L/yr 13% more

Customer Support salary at BigBasket ranges between ₹1.1 Lakh to ₹2.4 Lakhs per year for employees with less than 1 year of experience to 3 years. Salary estimates are based on 11 latest salaries received from various employees of BigBasket.

Experience wise BigBasket Customer Support salaries

Last Updated: 7 Nov 2024

Experience	Avg Annual Salary
Fresher (6 salaries)	₹1.1 L/yr - ₹2.4 L/yr
1 year (3 salaries)	₹1.9 L/yr - ₹2.4 L/yr
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2 years (AmbitionBox Estimate)	₹1.8 L/yr - ₹2.4 L/yr
3 years (AmbitionBox Estimate)	₹2 L/yr - ₹3.7 L/yr

Similar Designation salaries in BigBasket

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(648 salaries)

₹2 L/yr - ₹5.05 L/yr

Operations Controller Salary

(388 salaries)

₹2 L/yr - ₹5.9 L/yr

Customer Support Executive Salary

(325 salaries)

₹1.65 L/yr - ₹3.76 L/yr

Store Manager Salary

(280 salaries)

₹3.14 L/yr - ₹8.63 L/yr

Customer Service Executive Salary

(261 salaries)

₹1.1 L/yr - ₹4.5 L/yr

Team Lead Salary

(247 salaries)

₹1.29 L/yr - ₹6 L/yr

Sales Executive Salary

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₹1.2 L/yr - ₹5 L/yr

MIS Executive Salary

(172 salaries)

₹2.1 L/yr - ₹6 L/yr

Data Entry Operator Salary

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₹1.2 L/yr - ₹4 L/yr

HUB Manager Salary

(153 salaries)

₹3 L/yr - ₹8.9 L/yr

Top skills at BigBasket for Customer Support

Customer Service Team Management Team Leading inbound voice process Soft Skills Training Process Training customer care Telecom SLA Management bpo Team Coaching voice process Training Training Delivery domestic process

Salary related reviews for BigBasket

4.5

Rated by 6 employees for salary & benefits

Transport Executive in Rajpura

Full Time

Procurement & Supply Chain Department

4.0

• posted on 02 Sep 2024

3.0

for Salary and Benefits

Likes

I like working with big basket staff because all working person are loyal.office are very batter and I like this company.

Skill development - Good

+3 more

Dislikes

Salary is average not good salary, & I don't like manual process work big basket is also working on all work are manual pattern. Parmottatio is nothing. I want to big basket improve his work process soon next some time so that work process in easy for company and employe

Loss Prevention Associate in Ahmedabad

Full Time

BFSI, Investments & Trading Department

5.0

• posted on 01 Oct 2024

5.0

for Salary and Benefits

Likes

...h and development 3. Collaborative team culture 4. Flexible work arrangements 5. Competitive compensation and benefits

Salary - Excellent

+6 more

Dislikes

I am doing my job in BigBasket, there is no problem, it is a good company

Customer Support Executive in Bangalore / Bengaluru

Full Time

Customer Success, Service & Operations Department

3.0

• posted on 05 Jun 2023

4.0

for Salary and Benefits

Likes

Salary on time , job security till ur performance good. For students it's best company to work shift are flexible. If good in process will get work from home.

Salary - Good

+2 more

Dislikes

*No ontime support, *No team play ,team leader only do partiality among agents like why to support other team . *High call flow for inbound not even a sec gets idel mrng and evng , afternoon Little ideal *No breaks for food shd ask before 1hour. * No appraisal *No rotational weekoff ,it's fixed 1 day and 6 days working and no more changes can be done.

Skill development - Poor

+3 more

Trainer in Rajkot

Full Time

Teaching & Training Department

1.0

• posted on 28 Feb 2023

3.0

for Salary and Benefits

Likes

After interview they told that you are selected and will be called for further negotiations of salary and then suddenly they rejected my application

Dislikes

They don't follow recruitment process in good manner and lack of communication is also there

Skill development - Bad

+5 more

Senior Associate in Pune

Full Time

Customer Success, Service & Operations Department

1.0

• posted on 02 May 2022

1.0

for Salary and Benefits

Likes

There is no good thing.

Dislikes

There is no work life. During interview they said for girls shift time is morning now suddenly they change shift without information also salary is very low and appraisal is so so. Also now a days they pressure there employee to work after shift.

Salary - Bad

+6 more

see more salary related reviews

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What people are saying about BigBasket

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a content writer

Zepto Going Big Like BigBasket!

Looks like Zepto is shifting gears! They’re now offering planned grocery orders, aiming for bulk buyers just like BigBasket did. No more last-minute snack runs, now you can stock up in one go. Think this move will actually stick or just another gimmick? 🤔

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BigBasket Customer Support Salary FAQs

What is the salary of Customer Support at BigBasket ?

The average salary of a Customer Support at BigBasket in India typically ranges from ₹1.1 Lakhs to ₹2.4 Lakhs per year, depending on experience (from Fresher to 3 years).

The top 10% of Customer Support at BigBasket earn more than ₹2.4 Lakhs per year, and the top 1% earn over ₹2.4 Lakhs per year. Customer Support Salaries at BigBasket can be higher or lower depending on factors such as the specific team, level of experience, and additional benefits like bonuses and stock options.

These estimates are based on salary data submitted by 10+ BigBasket employees in India.

What is the estimated take home salary of a Customer Support at BigBasket in India?

The estimated take-home salary of a Customer Support at BigBasket in India typically ranges from ₹14,070 to ₹15,557 per month. This is based on the average salary range of ₹1.1 Lakhs to ₹2.4 Lakhs per year for employees with experience ranging from Fresher to 3 years.The take-home salary is calculated after accounting for standard deductions such as taxes, provident fund (PF), and insurance. Salary estimates are based on 10+ salaries received from various employees of BigBasket. Check how we calculate in-hand salary with our in-hand salary calculator.

What are the key skills required to be a Customer Support at BigBasket ?

To be a Customer Support at BigBasket in india, the key skills required include:

- Customer Service
- Team Management
- Team Leading
- inbound voice process
- Soft Skills Training

These skills are highly valued at BigBasket and are crucial for successful performance in a Software Engineering role.

Which companies offer higher salaries than BigBasket for Customer Support in India?

Amazon Development Centre India	₹3.0 Lakhs to ₹6.5 Lakhs per year
Amazon	₹2.0 Lakhs to ₹4.3 Lakhs per year
Flipkart	₹1.6 Lakhs to ₹3.0 Lakhs per year
Uber	₹2.0 Lakhs to ₹3.0 Lakhs per year
JustDial	₹2.2 Lakhs to ₹2.4 Lakhs per year

These companies are known for offering competitive compensation packages that can exceed the salary offered by BigBasket, depending on the role and experience level.

How the salary growth look like for a Customer Support at BigBasket in India?

The salary growth for a Customer Support at BigBasket depends on factors such as experience, performance, and promotions. On average, a Customer Support can expect the following growth trajectory at BigBasket:

Experience	Average Salary Range
Fresher	₹1.1 Lakhs to ₹2.4 Lakhs per year
1 year	₹1.9 Lakhs to ₹2.4 Lakhs per year
2 years	₹1.8 Lakhs to ₹2.4 Lakhs per year
3 years	₹2.0 Lakhs to ₹3.7 Lakhs per year

and so on.

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BigBasket Customer Support Salaries

BigBasket Customer Support salary in India ranges between ₹1.1 Lakh to ₹2.4 Lakhs with an average annual salary of ₹. Salary estimates are based on 11 BigBasket latest salaries received from various employees of BigBasket.