BigBasket Customer Support Salaries by 10+ Employees (Updated 2025)

0 - 3 years exp.

₹1 Lakh - ₹2.4 Lakhs

Salary of majority employees

22% less than the average Customer Support Salary in Internet Companies for 0 - 3 years of experience

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Last Updated: 7 Nov 2024

Companies similar to BigBasket for Customer Support

Company name	Avg Annual Salary	Open Jobs
Zomato Customer Support Salary 1 - 2 years exp. (4 salaries)	₹1.6 L/yr - ₹2.4 L/yr 1% less
Swiggy Customer Support Salary 0 - 7 years exp. (4 salaries)	₹2.5 L/yr - ₹5.5 L/yr 70% more
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Amazon Customer Support Salary 0 - 5 years exp. (44 salaries)	₹1 L/yr - ₹4.3 L/yr 32% more
Flipkart Customer Support Salary 0 - 4 years exp. (6 salaries)	₹1.6 L/yr - ₹3 L/yr 16% more
Reliance Retail Customer Support Salary 4 - 6 years exp. (4 salaries)	₹3.6 L/yr - ₹4.6 L/yr 91% more
Amazon Development Centre India Customer Support Salary 0 - 9 years exp. (5 salaries)	₹3 L/yr - ₹6.5 L/yr 93% more
Uber Customer Support Salary 1 - 2 years exp. (3 salaries)	₹2 L/yr - ₹3 L/yr 10% more

Customer Support salary at BigBasket ranges between ₹1 Lakh to ₹2.4 Lakhs per year for employees with less than 1 year of experience to 3 years. Salary estimates are based on 11 latest salaries received from various employees of BigBasket.

Experience wise BigBasket Customer Support salaries

Last Updated: 7 Nov 2024

Experience	Avg Annual Salary
Fresher (6 salaries)	₹1.1 L/yr - ₹2.4 L/yr
1 year (4 salaries)	₹1 L/yr - ₹2.4 L/yr
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2 years (AmbitionBox Estimate)	₹1.9 L/yr - ₹2.4 L/yr
3 years (AmbitionBox Estimate)	₹2 L/yr - ₹3.9 L/yr

Similar Designation salaries in BigBasket

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Operations Controller Salary

(383 salaries)

₹1.8 L/yr - ₹5.4 L/yr

Customer Support Executive Salary

(332 salaries)

₹1.7 L/yr - ₹3.76 L/yr

Store Manager Salary

(283 salaries)

₹3 L/yr - ₹8.63 L/yr

Customer Service Executive Salary

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₹1.1 L/yr - ₹4.5 L/yr

Team Lead Salary

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₹1.29 L/yr - ₹6.04 L/yr

Sales Executive Salary

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Data Entry Operator Salary

(173 salaries)

₹1.7 L/yr - ₹4.3 L/yr

MIS Executive Salary

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Operations Manager Salary

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₹2.5 L/yr - ₹9.78 L/yr

Top skills at BigBasket for Customer Support

Customer Service Team Management Team Leading inbound voice process Soft Skills Training Process Training customer care Telecom SLA Management bpo Team Coaching voice process Training Training Delivery domestic process

Salary related reviews for BigBasket

4.5

Rated by 6 employees for salary & benefits

Loss Prevention Associate in Ahmedabad

Full Time

BFSI, Investments & Trading Department

5.0

• posted on 01 Oct 2024

5.0

for Salary and Benefits

Likes

...h and development 3. Collaborative team culture 4. Flexible work arrangements 5. Competitive compensation and benefits

Salary - Excellent

+6 more

Dislikes

I am doing my job in BigBasket, there is no problem, it is a good company

Transport Executive in Rajpura

Full Time

Procurement & Supply Chain Department

4.0

• posted on 02 Sep 2024

3.0

for Salary and Benefits

Likes

I like working with big basket staff because all working person are loyal.office are very batter and I like this company.

Skill development - Good

+3 more

Dislikes

Salary is average not good salary, & I don't like manual process work big basket is also working on all work are manual pattern. Parmottatio is nothing. I want to big basket improve his work process soon next some time so that work process in easy for company and employe

Customer Support Executive in Bangalore / Bengaluru

Full Time

Customer Success, Service & Operations Department

3.0

• posted on 05 Jun 2023

4.0

for Salary and Benefits

Likes

Salary on time , job security till ur performance good. For students it's best company to work shift are flexible. If good in process will get work from home.

Salary - Good

+2 more

Dislikes

*No ontime support, *No team play ,team leader only do partiality among agents like why to support other team . *High call flow for inbound not even a sec gets idel mrng and evng , afternoon Little ideal *No breaks for food shd ask before 1hour. * No appraisal *No rotational weekoff ,it's fixed 1 day and 6 days working and no more changes can be done.

Skill development - Poor

+3 more

Trainer in Rajkot

Full Time

Teaching & Training Department

1.0

• posted on 28 Feb 2023

3.0

for Salary and Benefits

Likes

After interview they told that you are selected and will be called for further negotiations of salary and then suddenly they rejected my application

Dislikes

They don't follow recruitment process in good manner and lack of communication is also there

Skill development - Bad

+5 more

Senior Associate in Pune

Full Time

Customer Success, Service & Operations Department

1.0

• posted on 02 May 2022

1.0

for Salary and Benefits

Likes

There is no good thing.

Dislikes

There is no work life. During interview they said for girls shift time is morning now suddenly they change shift without information also salary is very low and appraisal is so so. Also now a days they pressure there employee to work after shift.

Salary - Bad

+6 more

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Salary Discussions, Hike & Promotions

1w (edited)

an associate vice president

Offer Accepted

I was getting 15.2 LPA in my previous org and now i am being offered 29.5 LPA but the designation is 1 position lower than what i was in my previous org. Should i go ahead with the offer or still negotiate on designation. Protip : i was laid off in my previous org.

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BigBasket Customer Support Salary FAQs

What is the salary of Customer Support at BigBasket?

Customer Support salary at BigBasket in India ranges between ₹1.0 Lakhs to ₹2.4 Lakhs for less than 1 year of experience to 3 years. According to our estimates it is 22% less than the average Customer Support Salary in India. Salary estimates are based on 11 latest salaries received from various employees of BigBasket India.

How does the salary of a Customer Support at BigBasket India compare with the average salary range for this job?

The average salary of a Customer Support at BigBasket is 22% less than the average salary of a Customer Support in India. To know exact salary insights, login to view.

What are the top skills required to work as a Customer Support at BigBasket?

Customer Service, Team Management, Team Leading, inbound voice process and Soft Skills Training are some of the popular skills required to work as a Customer Support at BigBasket India.

Which similar companies are paying more than BigBasket to a Customer Support in India?

Amazon Development Centre India Customer Support Salary - ₹3.0 Lakhs to ₹6.5 Lakhs per year
Reliance Retail Customer Support Salary - ₹3.6 Lakhs to ₹4.6 Lakhs per year
Swiggy Customer Support Salary - ₹2.5 Lakhs to ₹5.5 Lakhs per year
Amazon Customer Support Salary - ₹1.0 Lakhs to ₹4.3 Lakhs per year
Flipkart Customer Support Salary - ₹1.6 Lakhs to ₹3.0 Lakhs per year

What is the salary of a Customer Support in companies similar to BigBasket in India?

Uber Customer Support Salary - ₹2.0 Lakhs to ₹3.0 Lakhs per year
Zomato Customer Support Salary - ₹1.6 Lakhs to ₹2.4 Lakhs per year

What is the estimated take home salary of a Customer Support at BigBasket in India?

The estimated take-home salary of a Customer Support at BigBasket ranges between ₹14,470 per month to ₹15,992 per month in India. The take-home salary calculation is based on the average BigBasket Customer Support salary in India which ranges between ₹1.0 Lakhs to ₹2.4 Lakhs per year for employees with less than 1 year of experience to 3 years. Check how did we calculate take home salary?

What is the notice period for Customer Support at BigBasket?

According to AmbitionBox, 60% of the BigBasket Customer Supports reported a notice period of 1 Month, 30% reported a notice period of 15 days or less and the remaining reported other notice period durations. This is based on 10 responses on AmbitionBox in last 2 years.

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BigBasket Customer Support Salaries

BigBasket Customer Support salary in India ranges between ₹1 Lakh to ₹2.4 Lakhs with an average annual salary of ₹. Salary estimates are based on 11 BigBasket latest salaries received from various employees of BigBasket.