BigBasket Customer Satisfaction Manager Salaries by Employees

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₹3.1 Lakhs - ₹3.9 Lakhs

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Avg. annual salary (AmbitionBox Estimate)

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Last Updated: 5 Mar 2023

Companies similar to BigBasket for Customer Satisfaction Manager

Company name	Avg Annual Salary	Open Jobs
VE Commercial Vehicles Customer Satisfaction Manager Salary 2 - 8 years exp. (4 salaries)	₹4.3 L/yr - ₹8 L/yr 70% more
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Admitkard Customer Satisfaction Manager Salary 5 - 7 years exp. (3 salaries)	₹6.5 L/yr - ₹8.3 L/yr 106% more

Customer Satisfaction Manager salary at BigBasket ranges between ₹3.1 Lakhs to ₹3.9 Lakhs per year for employees with 12 years of experience. Salary estimates are based on 1 latest salaries received from various employees of BigBasket.

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Salary related reviews for BigBasket

Customer Support Executive in Bangalore / Bengaluru

Full Time

Customer Success, Service & Operations Department

3.0

• posted on 05 Jun 2023

4.0

for Salary and Benefits

Likes

Salary on time , job security till ur performance good. For students it's best company to work shift are flexible. If good in process will get work from home.

Salary - Good

+2 more

Dislikes

*No ontime support, *No team play ,team leader only do partiality among agents like why to support other team . *High call flow for inbound not even a sec gets idel mrng and evng , afternoon Little ideal *No breaks for food shd ask before 1hour. * No appraisal *No rotational weekoff ,it's fixed 1 day and 6 days working and no more changes can be done.

Skill development - Poor

+3 more

Senior Associate in Pune

Full Time

Customer Success, Service & Operations Department

1.0

• posted on 02 May 2022

1.0

for Salary and Benefits

Likes

There is no good thing.

Dislikes

There is no work life. During interview they said for girls shift time is morning now suddenly they change shift without information also salary is very low and appraisal is so so. Also now a days they pressure there employee to work after shift.

Salary - Bad

+6 more

Customer Service Executive in Tin Factory

Customer Service Department

4.0

• posted on 09 Aug 2022

2.0

for Salary and Benefits

Likes

Most of the higher management is kind. If you do your work no one questions you.

Work satisfaction - Good

+1 more

Dislikes

...r of tickets and ask to maintain around 17 parameters such as aht, quality etc.. The salary is very less and we can rarely see hikes. Just like daily wage ppl they increase 500 to 1000rs per annum.

Salary - Poor

+2 more

Customer Service Executive in Kolkata

Procurement & Supply Chain Department

5.0

• posted on 08 Apr 2021

5.0

for Salary and Benefits

Likes

...ronment and culture. Teammates are supportive and the management is transparent. Company policies are good, appraisals are fair and they give good salary hike and bonus every year.

Salary - Excellent

+6 more

Dislikes

I hv no bad experience in this company

Senior Associate in Greater Noida

Administration & Facilities Department

5.0

• posted on 31 Dec 2020

4.0

for Salary and Benefits

Likes

Good work environment and culture. Teammates are supportive and the management is transparent. There is a huge cafeteria and gaming arcade for chilling. Company policies are good,

Salary - Good

+3 more

Dislikes

Salary is decent but carrer groth is slow.

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Zepto Going Big Like BigBasket!

Looks like Zepto is shifting gears! They’re now offering planned grocery orders, aiming for bulk buyers just like BigBasket did. No more last-minute snack runs, now you can stock up in one go. Think this move will actually stick or just another gimmick? 🤔

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BigBasket Customer Satisfaction Manager Salary FAQs

How the salary growth look like for a Customer Satisfaction Manager at BigBasket in India?

The salary growth for a Customer Satisfaction Manager at BigBasket depends on factors such as experience, performance, and promotions. On average, a Customer Satisfaction Manager can expect the following growth trajectory at BigBasket:

Experience	Average Salary Range
12 years	₹3.1 Lakhs to ₹3.9 Lakhs per year

and so on.

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BigBasket Customer Satisfaction Manager Salaries

BigBasket Customer Satisfaction Manager salary in India ranges between ₹3.1 Lakhs to ₹3.9 Lakhs. This is an estimate based on latest salaries received from employees of BigBasket.

BigBasket Customer Satisfaction Manager salaries in India

Companies similar to BigBasket for Customer Satisfaction Manager

Similar Designation salaries in BigBasket

Salary related reviews for BigBasket

Customer Support Executive in Bangalore / Bengaluru

Senior Associate in Pune

Customer Service Executive in Tin Factory

Customer Service Executive in Kolkata

Senior Associate in Greater Noida

BigBasket Customer Satisfaction Manager Salary FAQs

Tell us how to improve this page.