BigBasket Customer Care Salaries by 3 Employees (Updated 2025)

0 - 6 years exp.

₹2.2 Lakhs - ₹4 Lakhs

Low Confidence

Salary of majority employees

27% more than the average Customer Care Salary in Internet Companies for 0 - 6 years of experience

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Last Updated: 5 Nov 2024

Companies similar to BigBasket for Customer Care

Company name	Avg Annual Salary	Open Jobs
Amazon Customer Care Salary 0 - 2 years exp. (4 salaries)	₹2.6 L/yr - ₹4.6 L/yr 51% more
Flipkart Customer Care Salary 0 - 8 years exp. (6 salaries)	₹2 L/yr - ₹3.6 L/yr 4% less
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Amazon Development Centre India Customer Care Salary 3 - 6 years exp. (4 salaries)	₹3.3 L/yr - ₹4.5 L/yr 39% more
PolicyBazaar Customer Care Salary 0 - 4 years exp. (3 salaries)	₹2 L/yr - ₹3 L/yr 14% less
Customer Care Customer Care Salary 0 - 5 years exp. (13 salaries)	₹0.1 L/yr - ₹6.1 L/yr 37% less

Customer Care salary at BigBasket ranges between ₹2.2 Lakhs to ₹4 Lakhs per year for employees with less than 1 year of experience to 6 years. Salary estimates are based on 3 latest salaries received from various employees of BigBasket.

Experience wise BigBasket Customer Care salaries

Last Updated: 5 Nov 2024

Experience	Avg Annual Salary
Fresher (AmbitionBox Estimate)	₹3.6 L/yr - ₹4.6 L/yr
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6 years (AmbitionBox Estimate)	₹2 L/yr - ₹2.5 L/yr

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Salary related reviews for BigBasket

Loss Prevention Associate in Ahmedabad

Full Time

BFSI, Investments & Trading Department

5.0

• posted on 01 Oct 2024

5.0

for Salary and Benefits

Likes

...h and development 3. Collaborative team culture 4. Flexible work arrangements 5. Competitive compensation and benefits

Dislikes

I am doing my job in BigBasket, there is no problem, it is a good company

Transport Executive in Rajpura

Full Time

Procurement & Supply Chain Department

4.0

• posted on 02 Sep 2024

3.0

for Salary and Benefits

Likes

I like working with big basket staff because all working person are loyal.office are very batter and I like this company.

Dislikes

Salary is average not good salary, & I don't like manual process work big basket is also working on all work are manual pattern. Parmottatio is nothing. I want to big basket improve his work process soon next some time so that work process in easy for company and employe

Customer Support Executive in Bangalore / Bengaluru

Full Time

Customer Success, Service & Operations Department

3.0

• posted on 05 Jun 2023

4.0

for Salary and Benefits

Likes

Salary on time , job security till ur performance good. For students it's best company to work shift are flexible. If good in process will get work from home.

Dislikes

*No ontime support, *No team play ,team leader only do partiality among agents like why to support other team . *High call flow for inbound not even a sec gets idel mrng and evng , afternoon Little ideal *No breaks for food shd ask before 1hour. * No appraisal *No rotational weekoff ,it's fixed 1 day and 6 days working and no more changes can be done.

Trainer in Rajkot

Full Time

Teaching & Training Department

1.0

• posted on 28 Feb 2023

3.0

for Salary and Benefits

Likes

After interview they told that you are selected and will be called for further negotiations of salary and then suddenly they rejected my application

Dislikes

They don't follow recruitment process in good manner and lack of communication is also there

Senior Associate in Pune

Full Time

Customer Success, Service & Operations Department

1.0

• posted on 02 May 2022

1.0

for Salary and Benefits

Likes

There is no good thing.

Dislikes

There is no work life. During interview they said for girls shift time is morning now suddenly they change shift without information also salary is very low and appraisal is so so. Also now a days they pressure there employee to work after shift.

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Salary Discussions, Hike & Promotions

a senior consultant

Retention offer

Hello, Current offer from CG - Total 21.5L, fixed as 19.4 and rest bonus Retention offer from Deloitte - Total 19.1, fixed as 15.5 and rest bonus (4L) I understand the offer is less but my manager explained that Deloitte's hikes are better in the market and on an average, I can get 15% every year with good performance. The same hikes in CG are around 5-6% so financially, my salary growth will definitely be more in Deloitte. Please give me suggestions. I have good management and projects in Deloitte with WLB but I would like to have some perspective on offered CTC too

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BigBasket Customer Care Salary FAQs

What is the notice period for Customer Care at BigBasket?

According to AmbitionBox, 100% of the BigBasket Customer Cares reported a notice period of 1 Month.This is based on 1 response on AmbitionBox in last 2 years.

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BigBasket Customer Care Salaries

BigBasket Customer Care salary in India ranges between ₹2.2 Lakhs to ₹4 Lakhs with an average annual salary of ₹. Salary estimates are based on 3 BigBasket latest salaries received from various employees of BigBasket.