Best Engineering Aids & Consultancies Customer Success, Service & Operations Department Salaries in Mumbai

Likes

Only Salary Issue is there, Very less salary But in pune working atmosphere is ok.

Dislikes

Salary benifits is very less, some experienced employees still there from more than 10 years so top management only give Chance to them. Company don't want to stable new comers.

Likes

best place to develop and improve skills. So many things are accessible to learn.

Dislikes

Most probably salary and the appraisals are based on current CTC. Compensations should be based on skills, experience, and products that you are handling.

Likes

Working at BEACON has been an incredibly rewarding experience. The company fosters a positive work culture, encouraging collaboration and innovation. The management is highly supportive, ensuring employee growth and recognizing contributions through regular appraisals. It’s a great environment for professional development and teamwork.

Dislikes

there are a few areas where improvements could be made. At times, the workload can be challenging, which offers great learning opportunities but may benefit from more structured processes to enhance efficiency. Addressing these areas could further improve the overall work experience and productivity.

Likes

About there atmosphere and cooperation towards employees.

Dislikes

Collaboration between Sales and Technical team is must, i found lack of collaboration there. Sales team need to learn technical more about SolidWorks and other product also. Every week take some technical and motivation session with sales team.

Likes

For freshers, this company can serve as a solid stepping stone. The organization provides ample opportunities to learn industry-relevant tools and gain hands-on experience, which is invaluable for career growth. Additionally, the salary packages offered are competitive and align well with industry standards, making it a good choice for those starting their professional journey. The exposure to real-world projects can help fresh graduates build their skill set and confidence. This company can be a good fit for those looking to gain initial experience and establish themselves in the field.

Dislikes

The management structure has room for significant improvement. Managers and team leaders often fail to encourage or motivate employees. Instead, there is a noticeable tendency to downplay individual achievements and redirect credit as "teamwork," while mistakes are solely attributed to the individual. Team leaders appear more focused on securing their own positions rather than fostering growth opportunities for team members. Constructive feedback is rare, and performance discussions sometimes feel biased or politically motivated. The collaboration between sales and technical teams is also problematic. Unsuccessful deals are often blamed on technical personnel, whereas successful ones see sales taking the credit. This lack of balance and acknowledgment creates frustration and diminishes morale. Office politics is a significant challenge here. Those adept at navigating internal politics seem to advance, while sincere, hardworking employees often go unnoticed. This company may not be the right fit for individuals who prioritize merit-based recognition and a collaborative, supportive work environment. However, for those who thrive in politically charged workplaces, it may be more suitable.