AU Small Finance Bank Senior Customer Care Officer salaries in India

Likes

They give complete ownership of thing which is challenging at times and helps one grow fast

Dislikes

...lease appraisals very very late and you can’t expect decent hike or promotion. There is so standardisation of role and salary/ grade it’s pathetic. And attrition is sky rocketing here

Likes

Good working experience.

Dislikes

salary is very low. Work load is very much. Bank have to provide petrol allowance to the sales executive. On every 4th saturday and sunday their is working day. Employee promotion chances is very low in the bank.

Likes

I have been working at AU Small Finance Bank full-time from last six months. A great place to work with amazing team and staff giving guidance and direction where required.

Dislikes

Have very small work space No good salary for good working person. Management don't know about the low level working person who is working hard and giving more than 100% to bank

Likes

Nothing

Dislikes

Your Reproting Manger not allow to puch the attendance as a result you get less salary, No HR Rule, you, No holiday, even 2nd and 4th Saturday they called in branch, only chamchas stick here, performer not getting respect here. Even top management do nothing if you think to compliant your reporting boss.

Likes

Direction of control only by Immediate Boss. Attendance Realized power by Immediate Boss After contribution of Business, we go anywhere for next day Business. Seperate Business portfolio maintain.

Dislikes

...ow, Lack of operations Team support. Sourcing of Business through open market. Customer retention affected by product policy, even regular interest paying customer is affecting by policy (i.e) monthly interest payable scheme customer should pay interest 32 days if pay in 30 days principal only redeem and next interest doubling the interest percentage. Gold Appraiser come from outside so we waiting more than half day because operation Team can start KYC procedures After verification of Gold ornaments Purity by Appraiser. Single Tab can use for all kind of operations even Checker and Maker also.