AU Small Finance Bank Customer Experience Lead salaries in Mumbai

Likes

Being a small finance bank, it gives prompt response to customer since daily walk in to the main branch in Bangalore is 3-4 customers (at the max)

Dislikes

...have any say before sales department. They ask to come to work even on holidays. Line Manager has all the power to hold fixed salary. He may choose to hold upon achieving monthly targets. Over all, not at all recommended for work.

Likes

They give complete ownership of thing which is challenging at times and helps one grow fast

Dislikes

...lease appraisals very very late and you can’t expect decent hike or promotion. There is so standardisation of role and salary/ grade it’s pathetic. And attrition is sky rocketing here

Likes

Good working experience.

Dislikes

salary is very low. Work load is very much. Bank have to provide petrol allowance to the sales executive. On every 4th saturday and sunday their is working day. Employee promotion chances is very low in the bank.

Likes

No comments

Dislikes

...t of diwali for employees is very low only 45 RS 😅. Internal transfer policy Holiday working no any compensation off Back office target is more than sales executive

Likes

It gives opportunity to share our employees and it can be implemented with modification

Dislikes

Employee retention is done by condition and it became trend to hike salary and grades. But it create chaos with employee who are working hard