American Express Mumbai Service Delivery Leader Salaries by 3 Employees (Updated 2025)

11 - 18 years exp.

₹20 Lakhs - ₹40 Lakhs

Low Confidence

Salary of majority employees

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56% more than the average Service Delivery Leader Salary in Financial Services Companies for 11 - 18 years of experience

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Salaries in different departments

Customer Success, Service & Operations Service Delivery Leader Salary 17 years exp. (AmbitionBox Estimate)	Unlock ₹20 L/yr - ₹35 L/yr
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Project & Program Management Service Delivery Leader Salary 11 years exp. (AmbitionBox Estimate)	Unlock ₹31.7 L/yr - ₹40 L/yr

Last Updated: 20 Oct 2023

Companies similar to American Express for Service Delivery Leader in Mumbai

American Express Service Delivery Leader Salary

11 - 18 years exp. (3 salaries)

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₹20 L/yr - ₹40 L/yr

Company name	Avg Annual Salary	Open Jobs
Accenture Service Delivery Leader Salary 11 - 21 years exp. (31 salaries)	Unlock ₹12 L/yr - ₹35.9 L/yr 40% less
DXC Technology Service Delivery Leader Salary 9 - 16 years exp. (9 salaries)	Unlock ₹7.7 L/yr - ₹22 L/yr 58% less
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Clover Infotech Service Delivery Leader Salary 7 - 12 years exp. (6 salaries)	Unlock ₹9 L/yr - ₹16 L/yr 67% less	1 job opening
TCS Service Delivery Leader Salary 6 - 15 years exp. (5 salaries)	Unlock ₹5.5 L/yr - ₹17.8 L/yr 62% less
Wipro Service Delivery Leader Salary 11 - 18 years exp. (5 salaries)	Unlock ₹13.4 L/yr - ₹38 L/yr 23% less	2 job openings

Service Delivery Leader salary at American Express ranges between ₹20 Lakhs to ₹40 Lakhs per year for employees with experience between 11 years to 18 years. Salary estimates are based on 3 latest salaries received from various employees of American Express.

Experience wise American Express Service Delivery Leader salaries in Mumbai

Last Updated: 20 Oct 2023

Experience	Avg Annual Salary
11 years (AmbitionBox Estimate)	Unlock ₹13.2 L/yr - ₹40 L/yr
12 years (AmbitionBox Estimate)	Unlock ₹30.2 L/yr - ₹38.5 L/yr
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13 years (AmbitionBox Estimate)	Unlock ₹30.5 L/yr - ₹39 L/yr
14 years (AmbitionBox Estimate)	Unlock ₹30.9 L/yr - ₹39.5 L/yr
15+ years (AmbitionBox Estimate)	Unlock ₹20 L/yr - ₹64.6 L/yr

From

Service Delivery Leader

₹

Lakhs/yr

8 - 20 years exp.

Director

₹

Lakhs/yr

8 - 18 years exp.

Service Delivery Leader 8 - 20 years exp.

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Senior Service Delivery Lead 13 - 14 years exp.

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-1% hike

Director 8 - 18 years exp.

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106% hike

Disclaimer: Our data limits the visualization of this career path at this point. However, other roles and opportunities might be available within the organization beyond what is shown here.

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Salary related reviews for American Express

Service Delivery Leader in Gurgaon / Gurugram

Full Time

Customer Success, Service & Operations Department

1.0

• posted on 03 Apr 2021

3.0

for Salary and Benefits

Likes

a. Employee safety policy (top rated) b. Compensation compared to industry standards. c. Global policy alignment for/with India offices and associated people.

Dislikes

a. 100% rigged/manipulated people satisfaction survey results (yoy), Imagine 'Best place to work' mean in actual words. b. Nonprofessional environment with unimageable levels of misconducts (i.e. password sharing, not filling timesheets, misleading people for self-gain, verbal abuse and targeting people across the dept. to tarnish career, etc.) c. It's sink or swim environment/culture d. The worst wall of 'Band' system e. It's a event management company - will do the best to spend on showoffs (i.e. lavish parties, gifting or leadership based outings) instead improving ancient technology platforms. f. Leadership is not trustworthy - need to act fast otherwise on hell radar.

Skill development - Bad

+5 more

Senior Analyst in Gurgaon / Gurugram

Full Time

Customer Success, Service & Operations Department

5.0

• posted on 30 Dec 2024

5.0

for Salary and Benefits

Likes

Amex is the best company I have ever worked with, work culture, flexibility, compensation, management etc everything is superb

Salary - Excellent

+6 more

Dislikes

Amex few HR's never reply or help, when Amex ex -employee want to rejoin Amex they should help them by providing support & feedback needed. They should reply on time.

Senior Process Manager in Gurgaon / Gurugram

Full Time

Data Science & Analytics Department

5.0

• posted on 27 Sep 2024

5.0

for Salary and Benefits

Likes

... ethics are the pillar which makes American Express a great company to work for. Market competent salary and benefits keep the employees motivated to work everyday here. And the job security is the parameter where an employee feel safe about the future.

Salary - Excellent

+6 more

Dislikes

There is nothing to dislike about the overall company.

Senior Lead Analyst in Gurgaon / Gurugram

Full Time

Data Science & Analytics Department

4.0

• posted on 14 Dec 2023

3.0

for Salary and Benefits

Likes

The work-life balance is great. All senior leaders follow colleague-first approach and would always be super supportive. Excellent work culture

Skill development - Excellent

+4 more

Dislikes

The compensation and career growth is a little slow paced as compared to industry benchmarks. Also, there is not much documentation for a lot of processes. So if you are new here, you’ll need to do a lot of self digging in order to understand the business value of the work you are doing.

Analyst in Gurgaon / Gurugram

Full Time

Data Science & Analytics Department

2.0

• posted on 12 Aug 2023

4.0

for Salary and Benefits

Likes

Salary benefits, employee benefits, free cab, Free food, snacks. Tech team is awesome. Employees are friendly at first.

Salary - Good

Dislikes

1.Managers are centric. In the name of support or help, just words. They get personal in the name of collaboration and 'blue box' values. 2.Professionalism is getting outdoors. Work is getting managed on personal calls. Long discussions on mobile because the manager has other priorities or may be time crunch. 3. Fake BRAND image when comes to culture and values. 4.Company is providing benefits but to leverage them the leader is not supporting. For my earned leaves, getting approval is not easy. 5.Employees staying here for 5-10-15 yrs. So they think they are the boss (fake swag). They can treat anyone with disrespect or say anything comes to their mind on calls or in person in the name of collaboration. 6. Politics is real here. Presentation of your work is more important here than work itself. Fake swag I told you. Never going to join this organization and recommend to anyone. Other teams/departments also has similar kind of opinion about their managers, and the culture. (Instances from cyber city gurgaon office building #5)

Skill development - Poor

+5 more

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a senior software engineer

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Interview and Hiring Process

Hi folks, Can someone let me know about the hiring process of AmEx? Like, how much time does it take after the last interview to get a response from HR? Also, do they inform if we haven’t cleared the interview or is it obvious? I have been contactin... read more

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American Express Service Delivery Leader Salary FAQs

What is the notice period for Service Delivery Leader at American Express in Mumbai?

According to AmbitionBox, 100% of the American Express Service Delivery Leaders in Mumbai reported a notice period of 3 Months.This is based on 1 response on AmbitionBox in last 2 years.

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American Express Service Delivery Leader Salaries in Mumbai

American Express Service Delivery Leader salary in Mumbai ranges between ₹20 Lakhs to ₹40 Lakhs with an average annual salary of ₹. Salary estimates are based on 3 American Express latest salaries received from various employees of American Express.