American Express Master CCP salaries in Gurgaon / Gurugram (Updated 2025)

Likes

The top leadership really thinks about employees. Company supported employees very well during Corona, even during the tough time offered salary hike and support for the employees who had suffered during Corona and their families for employees who passed away

Dislikes

The immediate leaders are full.of arrogNce and don't care about people, 1. Company wishes to be best in consumer services, and their reps have help.them achieve it, but at cost.of work life balance eg: A) Had to beg for holidays for my ring ceremony, after offering to resign was offerrd 5 days leave including 2 weekoffs and Diwali in between. B) I was on leave and on the day I was about to return back to office my grandmother fell ill, I informed. My TL and his reply was " grandma ka bahana banake chutti chaiye, I told " Icould provide medical papers, his reply "₹100 me Banta hai" C) 2 days later she passed away, I informed that she passed away and I need leaves, his reply "accha nikal li dadi? " and on requesting leaves offered 3 days leaves, D) hearing three days leave my father told ki 10we din Ana and 13vi tak rahena, we would need you then because final right by then had been already completed and even after 3 days leaves were.provided I went to office as I will need the offered 3 days leaves after few days, TL's.reaction seeing me in office " dadi ko Akele Chad ke aa gaya" how sameless" any of my friends who did not even know about this could realize my sorrow seeing my face but.not the TL who knew everything D) after 3 days I could not hold in office I went back to my hometown and he threatened to fire

Likes

Amex is the best company I have ever worked with, work culture, flexibility, compensation, management etc everything is superb

Dislikes

Amex few HR's never reply or help, when Amex ex -employee want to rejoin Amex they should help them by providing support & feedback needed. They should reply on time.

Likes

Salary on time and on 25th of every month, good incentives structure

Dislikes

No work life balance in sales, you get tortured on weekends also plus the growth stops once you rch a level of SRM. Rest things were fine.

Likes

Salary benefits, employee benefits, free cab, Free food, snacks. Tech team is awesome. Employees are friendly at first.

Dislikes

1.Managers are centric. In the name of support or help, just words. They get personal in the name of collaboration and 'blue box' values. 2.Professionalism is getting outdoors. Work is getting managed on personal calls. Long discussions on mobile because the manager has other priorities or may be time crunch. 3. Fake BRAND image when comes to culture and values. 4.Company is providing benefits but to leverage them the leader is not supporting. For my earned leaves, getting approval is not easy. 5.Employees staying here for 5-10-15 yrs. So they think they are the boss (fake swag). They can treat anyone with disrespect or say anything comes to their mind on calls or in person in the name of collaboration. 6. Politics is real here. Presentation of your work is more important here than work itself. Fake swag I told you. Never going to join this organization and recommend to anyone. Other teams/departments also has similar kind of opinion about their managers, and the culture. (Instances from cyber city gurgaon office building #5)

Likes

Salary is good in comparison to other companies

Dislikes

Management works with political mindset, they would always try to make people work as much as possible. They have an L rating in place which would demand you to work extra than your assigned works.