American Express Lead Customer Service Executive salaries in India

Likes

Salary on time and on 25th of every month, good incentives structure

Dislikes

No work life balance in sales, you get tortured on weekends also plus the growth stops once you rch a level of SRM. Rest things were fine.

Likes

Work from Home as of now, Salary above average.

Dislikes

Less hardly any Opportunities, No growth at all absolute 0 growth that is what I do not like about Amex, I don't like 24*7 shift either, absolute night shifts are worst.

Likes

It's just a brand nothing else. They offer you good salary and designation so that you join, but they will ask you to leave the organization whenever they feel like with no reason. This month itself they asked there 35 employees to leave the organization as they realized that their head counts don't require this much employees.

Dislikes

Nothing to like about this company..

Likes

...he best working culture. Management always takes decision centric to employees. During covid crisis, 50 % incentives were guaranteed in addition to the fixed salary. Company policies are employee centric, it's made in the interest of all colleagues. In my opinion, this company is the best place to work.

Likes

Fantastic work environment, lots of benefits apart from salary, lots of opportunities to move vertically and laterally, within the company.

Dislikes

Compensation is decent, but the growth is slow unless you push hard for it and switch teams.