Amazon Senior Customer Success Manager salaries in India

Likes

Except the Compensation nothing else is good,

Dislikes

senior managers need a target every year to terminate, no work ethics they do not know what KPI is and measured if 15 team members is there and all meet their targets which is productivity, no errors etc however is last in the stack is put on PIP Which is not ideal for the end user Scorecards that cannot be automated by the l4 manager is considered as a negative point and the manager is removed from the company

Likes

Contractual job bulk hire only to insult the people in need and barely pays anything, people here are worst and care least about new employees because they know very well they will be kicking you out in 2-3 months itself. NO JOB SECURITY OR PAY. I HAVE 3 YEARS EXPERIENCE AND WAS OFFERED 2.89 LPA ONLY . Worst , please avoid joining this company , bigger the name worst it is.

Dislikes

Everything is bad the whole name Amazon is of no use , they only degrade indians and employees they bring in as contractual ones .

Likes

People, opportunity to learn and get visibility on other departments

Dislikes

Salary compensation, they trick you in terms of giving joining bonus, though once it is over it does get compensated with appraisal but in reality you will take home same for straight 3 years and then it will reduce.

Likes

Salary is good according to market standards.

Dislikes

There is no personal life left after 10 hour shift. Rotating shift every week deprives you of sleep and health goes for a toss. Join corporate amazon, but no FC or sort centre if you want a happy life.

Likes

Job security is really 5 stars because at time of covid Amazon didn't layoff or didn't cut the salary.

Dislikes

They could have improve the benifits of food either by increasing the food card amount or by providing free food.