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4.1

based on 24.5k Reviews

Proud winner of ABECA 2024 - AmbitionBox Employee Choice Awards

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Pune
Customer Success, Service & Operations

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Amazon Customer Success, Service & Operations Department Salaries in Pune

based on 1.9k latest salaries
Designation Avg Annual Salary Open Jobs

Vcs Associate

0 - 3 years exp. · Pune (4 salaries)
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₹2.5 L/yr - ₹4.4 L/yr

Operations Team Manager

4 - 7 years exp. · Pune (4 salaries)
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₹10.9 L/yr - ₹14.8 L/yr

Customer Service Specialist

2 - 5 years exp. · Pune (4 salaries)
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₹3 L/yr - ₹4.6 L/yr

Finops Analyst

3 - 7 years exp. · Pune (4 salaries)
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₹3.5 L/yr - ₹7 L/yr

19 job openings

Customer Service Advisor

1 - 3 years exp. · Pune (3 salaries)
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₹3 L/yr - ₹3.2 L/yr

Senior Manager Finance & Accounts

13 - 17 years exp. · Pune (3 salaries)
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₹28.1 L/yr - ₹36.8 L/yr

Senior Financial Operations Analyst

5 - 8 years exp. · Pune (3 salaries)
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₹6.2 L/yr - ₹8 L/yr

Customer Service

2 - 4 years exp. · Pune (3 salaries)
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₹3.2 L/yr - ₹4.3 L/yr

Analyst

3 - 6 years exp. · Pune (3 salaries)
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₹3.6 L/yr - ₹5.5 L/yr

2 job openings

Process Expert

3 - 7 years exp. · Pune (3 salaries)
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₹4.1 L/yr - ₹12 L/yr

Data Entry Operator

1 - 2 years exp. · Pune (3 salaries)
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₹1.9 L/yr - ₹2.3 L/yr

Senior Program Manager

5 - 18 years exp. · Pune (3 salaries)
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₹30 L/yr - ₹45.8 L/yr

14 job openings

Customer Care Associate

1 - 5 years exp. · Pune (3 salaries)
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₹2 L/yr - ₹3.5 L/yr

Quality Manager

6 - 9 years exp. · Pune (3 salaries)
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₹12 L/yr - ₹17 L/yr

Engineer- Customer Support

1 - 5 years exp. · Pune (3 salaries)
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₹2.6 L/yr - ₹3.6 L/yr

Technical Support Specialist

3 - 6 years exp. · Pune (3 salaries)
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₹3.4 L/yr - ₹4.5 L/yr

Customer Service Agent

1 - 3 years exp. · Pune (3 salaries)
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₹2.6 L/yr - ₹4.2 L/yr

Operations Associate

0 - 1 year exp. · Pune (3 salaries)
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₹2.5 L/yr - ₹4.2 L/yr

1 job opening

Customer Response Executive

4 - 5 years exp. · Pune (3 salaries)
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₹3.7 L/yr - ₹4 L/yr

Senior Payroll Analyst

6 - 8 years exp. · Pune (3 salaries)
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₹4.5 L/yr - ₹7 L/yr

Last Updated: 31 Jan, 2025

What people are saying about Amazon

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a hr manager
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Looking for job as a Human Resource in Lucknow
Hello Connections, I am actively looking for a new opportunity in the HR field. With 5 years of experience in Core HR skills such as recruitment, employee relations, talent management, payroll management, EPFO, ESIC, performance management, and compliances, I am dedicated to nurturing a positive work culture and driving organizational growth. If you are aware of any HR openings or have valuable advice, your support would be greatly appreciated. Location: Lucknow Feel free to connect or reach out if you have any insights. Companies of interest: Genpact, HCLTech, Blinkit,Amazon, Flipkart, Swiggy, Zomato, Jio, Vodafone Idea Limited airtel #OpenToWork #HRJobs #Human Resources #LucknowJobs #HROpportunities #Hiring #JobOpportunity #Work #Human Resources Jobs
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Salary related reviews for Amazon

3.9

Rated by 331 employees for salary & benefits

Associate in Pune

Full Time

 · 

Customer Success, Service & Operations Department

5.0
  •  posted on 13 Oct 2023
3.0
 for  Salary and Benefits

Likes

It has good culture and environment All the managers all helpful we don't feel like we are working because of all the good people there And no stress

read more
  • Skill development - Good
    • +4 more

Dislikes

Salary is comparatively less otherwise Amazon is best

Customer Service Associate in Pune

Full Time

 · 

Customer Success, Service & Operations Department

4.0
  •  posted on 07 Jan 2023
3.0
 for  Salary and Benefits

Likes

The work life balance is good. For a customer service associate, you are never forced to do any overtime. The max overtime you may do is 1 hour post your shift.

read more
  • Job security - Excellent
    • +3 more

Dislikes

The salary is too low. The annual raise that you get is peanuts. Growth wise also it is not good. 6 years working but still the salary is lower than 4 LPA

read more

Team Lead in Pune

Full Time

 · 

Customer Success, Service & Operations Department

3.0
  •  posted on 18 Jan 2023
4.0
 for  Salary and Benefits

Likes

Salary is good according to market standards.

  • Salary - Good
    • +1 more

Dislikes

There is no personal life left after 10 hour shift. Rotating shift every week deprives you of sleep and health goes for a toss. Join corporate amazon, but no FC or sort centre if you want a happy life.

read more
  • Work satisfaction - Poor
    • +2 more

Customer Service Associate in Pune

Full Time

 · 

Customer Success, Service & Operations Department

5.0
  •  posted on 06 Feb 2020
5.0
 for  Salary and Benefits

Likes

...forward for carrer growth as it has number of opportunities for Engineers too. Among all the BPO's Amazon is providing good salaries and compensation. Cafetria food is good and what I love is all the counters are available 24×7. Also the transport facility they provide is awesome and they pick up and drop the employee exactly in the front gate of home. Looking forward to re join the Amazon.

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  • Salary - Excellent
    • +6 more

Dislikes

70% of employees they hire on contract. And after end of contract they only look the specific performance i.e only form one OU. I worked in 3 OU ( NA retail, SPECS, CA retail) within 5 months. I did my excellent performance in other skills. But they only count my 1 OU ( for which I was hire. NA Retail ) which was down. I think they should look after all the performance.

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Team Manager in Pune

Full Time

 · 

Customer Success, Service & Operations Department

2.0
  •  posted on 07 Jun 2022
5.0
 for  Salary and Benefits

Likes

Compensation and Benifits

  • Salary - Excellent

Dislikes

Your career depends on leadership and they don't even thing about impact on middle Management and take dumb decisions and blame everything on you totally number oriented no root cause solution approach

read more
  • Skill development - Bad
    • +5 more
see more salary related reviews

Amazon interview questions by designations

Software Developer (186)Customer Service Associate (152)Transaction Risk Investigator (102)Customer Service Executive (102)
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Amazon Salary FAQs

How much does Amazon pay per year?
The average Amazon salary ranges from approximately ₹0.2 Lakh to ₹0.3 Lakh per year for a Assistant Manager Learning & Development and ₹60 Lakhs to ₹1.9 Crore per year for a Director Finance. Salary estimates are based on 1.9k Amazon salaries received from various employees of Amazon. Amazon employees rate the overall salary and benefits package 3.9/5 stars.
What is the highest salary in Amazon?
The highest-paying job at Amazon is a Director Finance with a salary of ₹60 Lakhs to ₹1.9 Crore per year. The top 10% of employees earn more than ₹30.06 lakhs per year. The top 1% earn more than a whopping ₹82.51 lakhs per year.
What is the minimum salary in Amazon?
Minimum salary at Amazon depends on the role you are applying for. For Customer Service Associate the minimum salary is ₹0.6 Lakh to ₹6 Lakhs per year, and for Associate the minimum salary is ₹0.8 Lakh to ₹6.5 Lakhs per year and so on.
What is the salary package for freshers in Amazon?
The average salary at Amazon for freshers varies from ₹0.2 Lakh to ₹1.3 Lakh per year for Yes Premier Relationship Manager and ₹30 Lakhs to ₹75 Lakhs per year for Junior Developer.
What is the notice period at Amazon in Customer Success, Service & Operations Department in Pune?
According to AmbitionBox, 70% of the Amazon employees in Customer Success, Service & Operations Department in Pune reported a notice period of 1 Month, 26% reported a notice period of 15 days or less and the remaining reported other notice period durations. This is based on 1.5k responses on AmbitionBox in last 2 years.

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Average annual salary in Customer Success, Service & Operations department at Amazon , Pune is INRunlock blur . Salary estimates are based on 1.9k Amazon latest salaries received from various employees of Amazon.

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