Amazon Contact Center Agent Salaries by Employees

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₹2.7 Lakhs - ₹3.5 Lakhs

Low Confidence

Salary of majority employees

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Last Updated: 4 Nov 2024

Companies similar to Amazon for Contact Center Agent

Company name	Avg Annual Salary	Open Jobs
Concentrix Corporation Contact Center Agent Salary 2 - 6 years exp. (7 salaries)	₹3 L/yr - ₹4.9 L/yr 38% more
HSBC Group Contact Center Agent Salary 2 - 5 years exp. (6 salaries)	₹3.5 L/yr - ₹5.5 L/yr 44% more
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Qatar Airways Contact Center Agent Salary 0 - 12 years exp. (4 salaries)	₹5.5 L/yr - ₹6 L/yr 86% more	2 job openings
IGT Solutions Contact Center Agent Salary 3 - 5 years exp. (4 salaries)	₹2.2 L/yr - ₹22 L/yr 257% more
Kinerk Direct Marketing Solutions Contact Center Agent Salary 4 - 6 years exp. (3 salaries)	₹4.1 L/yr - ₹5.2 L/yr 46% more

Contact Center Agent salary at Amazon ranges between ₹2.7 Lakhs to ₹3.5 Lakhs per year for employees with less than 1 year of experience. Salary estimates are based on 1 latest salaries received from various employees of Amazon.

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Salary related reviews for Amazon

Process Associate in Lucknow

Full Time

Customer Success, Service & Operations Department

3.0

• posted on 14 Nov 2024

5.0

for Salary and Benefits

Likes

Amazon paid salary on time and no compromise over compliance. I like both things

Salary - Excellent

+4 more

Dislikes

Amazon is a very good company but Third party employees are not feel safe due to contracting and third party employees growth is very very low

Job security - Bad

+1 more

Senior Process Associate in Bangalore / Bengaluru

Full Time

Risk Management & Compliance Department

4.0

• posted on 14 Mar 2024

4.0

for Salary and Benefits

Likes

Pay is good for freshers and a good place to start your career.

Salary - Good

+2 more

Dislikes

Lack of career growth, no skill development opportunities. Only way to get promotion is by doing a minimum of 4 projects/process improvements. No recognition for the smaller teams and its members.

Skill development - Poor

+1 more

Operations Manager in Bangalore / Bengaluru

Full Time

Customer Success, Service & Operations Department

2.0

• posted on 23 Feb 2024

3.0

for Salary and Benefits

Likes

Except the Compensation nothing else is good,

Work-life balance - Good

Dislikes

senior managers need a target every year to terminate, no work ethics they do not know what KPI is and measured if 15 team members is there and all meet their targets which is productivity, no errors etc however is last in the stack is put on PIP Which is not ideal for the end user Scorecards that cannot be automated by the l4 manager is considered as a negative point and the manager is removed from the company

Skill development - Bad

+3 more

Customer Support Associate in Coimbatore (working remotely)

Full Time

Customer Success, Service & Operations Department

2.0

• posted on 01 Jan 2024

2.0

for Salary and Benefits

Likes

I joined on sep 2020 as a contractual employee but due to god grace got converted to permanent employee during 2020 21 the work culture the management level was good but slowly things got changed.

Dislikes

...No promotions i’m working as customer support associate for almost 4 years No proper salary hike Managerial level people will make us work as a robot Work life balance is gone because the shift gets changed on monthly basis We are forced to work overtime and extra time during peak days will get extra payment but its very difficult to work as the call flow will be high and no time for us to take rest

Salary - Poor

+6 more

Customer Service Executive in Pune (working remotely)

Full Time

Customer Success, Service & Operations Department

1.0

• posted on 29 Jan 2024

1.0

for Salary and Benefits

Likes

Contractual job bulk hire only to insult the people in need and barely pays anything, people here are worst and care least about new employees because they know very well they will be kicking you out in 2-3 months itself. NO JOB SECURITY OR PAY. I HAVE 3 YEARS EXPERIENCE AND WAS OFFERED 2.89 LPA ONLY . Worst , please avoid joining this company , bigger the name worst it is.

Dislikes

Everything is bad the whole name Amazon is of no use , they only degrade indians and employees they bring in as contractual ones .

Salary - Bad

+6 more

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Amazon Contact Center Agent Salary FAQs

What is the notice period for Contact Center Agent at Amazon?

According to AmbitionBox, 100% of the Amazon Contact Center Agents reported a notice period of 1 Month.This is based on 1 response on AmbitionBox in last 2 years.

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Amazon Contact Center Agent Salaries

Amazon Contact Center Agent salary in India ranges between ₹2.7 Lakhs to ₹3.5 Lakhs. This is an estimate based on latest salaries received from employees of Amazon.