Alpha Corp Senior Customer Service Executive salaries in India

Likes

Work life balance. Considerate collegues.

Dislikes

Overlapping roles and responsibilities. No trainings and skill upgradation. Just keep following the instructions without asking questions. Not allowed to use your brain and creativity. No interaction with cross functional members. Favoritism approach on case to case basis. No concept of policies and good practices.

Likes

Good opportunities to work upon.

Dislikes

Titular HR, no independence. Many a times arbitrary and prejudicial policies so far as interst of employees are concerned. Management never discuss its vision, goals, hurdles etc. With its employees, so mis-alignment in company's goal and employees goal, leading to lack of sense of belongingness between the company and its employees. In hard times of COVID pandemic instead of supporting its employees who came to office and deliver and despite company enjoying tremandous sales, withhold 50% salary representing to revert the same later, but later on company armtwist its employees to sign letter accepting 50% salary as their actual salary, but forcefully withholding their subsequent salaries.

Likes

Being a real estate company , IT definitely offers you work life balance . Senior management gives you a chance to explore and experiment in a given budget .

Dislikes

Monetary benefits, increments are not happening .

Likes

Nothing. I would suggest to think twice before joining in this organisation.from Outside u see something else & inside its a complete different story.

Dislikes

Pathetic work experience in my entire 8 year's of career. Nothing to learn & poor management facility.

Likes

Relationship manager

Dislikes

They took me services in a year and didn't given me onrole in the company and suddenly took my services back even I did perform but my manager given false information to management and also management didn't discussed anything with me.