AIS Technolabs Chat Support Associate salaries in India

Likes

Ais have a best team and good people to work with.

Dislikes

...arte karte thak na jau kahi, 1 he batata hu aap khush ho jaoge pinky promise. 1. Agar aap unpaid leave lete ho to uss day ki amount , salary mai se to cut hogi he or Retention amount mai se b cut hogi or ye written mai b nai likha hai ji aap bhi bolonge 44k ka investment tha 37k kese ho gaye 🤔🤔 Note: If you belong to the middle or lower class, try to find another company. If you have no offer letter, or have an offer for a lower amount, wait a few months and join another company for a better future.

Likes

...lmost all the people are very good at helping each other for solving the issues. - No salary delay I have seen till now

Dislikes

No

Likes

Flexible timing ( but it's also a big trouble)

Dislikes

Salary is deducted every month and remaining about is paid after mail. No on site opportunity. 1 year bond is renewed after every year and hr says in joining timing that there is only one year bond after that your wish to continue. HR policies changes frequently. I applied for leave after 7 months for going home and they approved it but before 5 days of first leave day they cancelled it by saying a silly reason that employee can take max 7 days leave according to hr policy. I have 1 day journey and single train in a week and also i had not gone home for 1 year. and after that i need to cancel my ticket. Money was wasted and also i could join in festival with family. For appraisal you need to be favourite of project manager. It's a political place. Will not recommend it to any one

Likes

Job Security & Management: Strong Job Security: Employees feel confident and secure about their job stability. Effective Management: The management team provides clear direction, fostering efficient daily operations and high employee satisfaction. Professional Work Culture: The workplace promotes a professional and positive environment. High-Quality Projects: Projects are well-executed, offering excellent opportunities for growth and development. Human Resources: Transparent HR Decisions: HR processes are consistent, transparent, and well-communicated. Efficient Processes: Administrative tasks, including document handling, are handled promptly and efficiently. Proactive Communication: HR actively collaborates with management to resolve issues quickly and effectively. Independent Decision-Making: HR demonstrates independence in decision-making, ensuring smooth company operations. Timely Increment Process: Employees receive increments on time, reflecting the company's commitment to their welfare. Genuine Formalities: Employee schemes and formalities are meaningful and align with expectations. Management & Leadership Technically Skilled Leadership: Managers possess strong technical expertise, enabling them to lead effectively. Clear Timelines: Development projects follow structured timelines, ensuring smooth and efficient completion. Learning & Development Ample Learning Opportunities: Junior employees have access to new and challenging projects that encourage learning and career growth. Client Success High Success Rate: Projects consistently achieve client satisfaction, with success rates significantly above average.

Dislikes

nothing

Likes

Flexible Timing Work Hours Flexibility: Flexible working hours are offered, which can be convenient for balancing personal and professional life. However, this benefit is often outweighed by other workplace challenges.

Dislikes

Job Security & Management Lack of Job Security: Employees feel uncertain about their job stability. Poor Management: Management lacks clear direction, impacting daily operations and employee satisfaction. Unprofessional Work Culture: The workplace does not promote a professional environment. Project Quality: Projects are often substandard, limiting growth and development opportunities. Human Resources Inefficient HR Decisions: HR decisions are often inconsistent and lack transparency. Slow Processes: HR processes, such as document handling and other administrative tasks, are very slow. Poor Communication: HR often deflects responsibilities to management, which delays resolution. Lack of Independent Decision-Making: HR should learn to take decisions independently, as relying on others can harm the company. Management may not be fully aware of this issue. Increment Process Issues: Employees are kept waiting for 2-3 months for increments, and sometimes face release instead. Misleading Formalities: Certain schemes and formalities are offered that do not fulfill employee expectations. Management & Leadership Lack of Technical Knowledge: Many managers lack the necessary technical expertise to lead effectively. No Clear Timelines: Development projects lack structured timelines, leading to inefficiency. Learning & Development Limited Learning Opportunities: Junior employees may find it hard to learn or grow due to the lack of new, challenging projects. Client Success Low Success Rate: Client satisfaction and success rates are reportedly below 5%, reflecting poorly on project outcomes.