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Air India Express Customer Service Associate salaries in India (Updated 2025)

Annual salary range
0 - 2 years exp.
₹1.4 Lakh - ₹4.2 Lakhs
Low Confidence
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Low confidence means that this average salary is based on data that was reported by very few people.
Salary of majority employees
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At par with the average Customer Service Associate Salary in Aviation Companies for 0 - 2 years of experience

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Salaries in different departments

Customer Success, Service & Operations
Customer Service Associate Salary
Fresher (AmbitionBox Estimate)
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₹3.8 L/yr - ₹4.6 L/yr

Consulting
Customer Service Associate Salary
1 year exp. (AmbitionBox Estimate)
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₹2.7 L/yr - ₹3.3 L/yr

Food, Beverage & Hospitality
Customer Service Associate Salary
1 year exp. (AmbitionBox Estimate)
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₹1.2 L/yr - ₹1.5 L/yr

Last Updated: 20 Mar 2025

Companies similar to Air India Express for Customer Service Associate

Company name Avg Annual Salary Open Jobs
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₹2 L/yr - ₹3.5 L/yr

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₹1 L/yr - ₹4 L/yr

arrow icon 2% less
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Air India Customer Service Associate Salary

1 - 5 years exp. (29 salaries)

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₹2 L/yr - ₹4.2 L/yr

arrow icon 6% less
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₹3 L/yr - ₹9 L/yr

arrow icon 98% more
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₹1.3 L/yr - ₹4 L/yr

arrow icon 2% more
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Spicejet Customer Service Associate Salary

0 - 4 years exp. (11 salaries)

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₹2 L/yr - ₹3.5 L/yr

arrow icon 10% less
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₹4.1 L/yr - ₹7 L/yr

arrow icon 64% more
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₹1.1 L/yr - ₹6 L/yr

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Lufthansa Customer Service Associate Salary

0 - 3 years exp. (4 salaries)

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₹3.5 L/yr - ₹5.7 L/yr

arrow icon 37% more
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Dnata Customer Service Associate Salary

2 - 11 years exp. (4 salaries)

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₹4 L/yr - ₹5.1 L/yr

arrow icon 51% more
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₹2 L/yr - ₹4.2 L/yr

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₹2 L/yr - ₹2.5 L/yr

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Go First Customer Service Associate Salary

0 - 4 years exp. (4 salaries)

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₹3 L/yr - ₹6 L/yr

arrow icon 49% more
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₹4 L/yr - ₹5.5 L/yr

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₹1.8 L/yr - ₹2.5 L/yr

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Customer Service Associate salary at Air India Express ranges between ₹1.4 Lakh to ₹4.2 Lakhs per year for employees with less than 1 year of experience to 2 years. Salary estimates are based on 5 latest salaries received from various employees of Air India Express.

Latest annual salaries shared by Air India Express Customer Service Associate

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Experience wise Air India Express Customer Service Associate salaries

Last Updated: 20 Mar 2025

Experience Avg Annual Salary
Fresher (AmbitionBox Estimate)

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₹1.2 L/yr - ₹4.2 L/yr
1 year (AmbitionBox Estimate)

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₹1.4 L/yr - ₹5.5 L/yr
2 years (AmbitionBox Estimate)

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₹3 L/yr - ₹4.1 L/yr

Similar Designation salaries in Air India Express

Customer Service Officer Salary
(AmbitionBox Estimate)
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₹5.4 L/yr - ₹6.9 L/yr
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₹2.05 L/yr - ₹4 L/yr
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₹4.2 L/yr - ₹5.4 L/yr
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₹5 L/yr - ₹11 L/yr
Customer Support Executive Salary
(AmbitionBox Estimate)
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₹3.4 L/yr - ₹4.4 L/yr
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₹5 L/yr - ₹6.3 L/yr
Sales Officer Salary
(7 salaries)
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₹3 L/yr - ₹8 L/yr
Team Lead Salary
(AmbitionBox Estimate)
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₹9.4 L/yr - ₹12 L/yr
Branch Manager Salary
(AmbitionBox Estimate)
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₹0.5 L/yr - ₹0.6 L/yr
Deputy Manager Salary
(4 salaries)
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₹10 L/yr - ₹10.91 L/yr

Salary related reviews for Air India Express

Full Time

 · 

Aviation & Aerospace Department

2.0
  •  posted on 30 Mar 2024

1.0
 for  Salary and Benefits

Likes

The salary is on time. Flying with the crew members including Cabin Crew & Pilots is wonderful, they are cooperative and supportive. Being a CC You get to work with people across different states which becomes a learning experience.

read more
  • Job security - Excellent

Dislikes

The administration team is horrible. Some of them have already got themselves into training department before privatization, The Senior Crew members who have been flying right from inception of the company are taken over by these less experienced and corrupt Admin staff who have by support of higher authorities acquired higher positions which they don't deserve.

read more
  • Salary - Bad
  • +4 more

Full Time

 · 

Aviation & Aerospace Department

1.0
  •  posted on 23 Jan 2025

1.0
 for  Salary and Benefits

Likes

Worst company I don't like anything

Dislikes

They don't consider their employees. They are not giving salary no promotion no work satisfaction no job security and very rude behaviour from senior and company staff it's very toxic company I don't recommend anyone to join this go other airlines but don't join this one.

read more
  • Salary - Bad
  • +6 more

Customer Success, Service & Operations Department

2.0
  •  posted on 12 Jun 2021

2.0
 for  Salary and Benefits

Likes

Good to be part of Air India

Dislikes

No human behaviour towards employees. Only salary you get, no other benefit, no free food, no tea, no bonus, no incentive, no job promotion, no new initiative, poor policies for human resources and customer handling. No assistance. No soft corner for any employee.

read more
  • Salary - Poor
  • +5 more

Other Department

3.0
  •  posted on 26 May 2019

3.0
 for  Salary and Benefits

Likes

The company is yet to grow and is still learning. Engineering wise its a good company to learn basic skills before you fly away.

read more
  • Skill development - Good

Dislikes

...e is pathetic, with old hogs and logs sitting there they move at their own pace. Compensation is poor compared to market and exploitation of labor is at its maximum.

read more
  • Company culture - Poor

Full Time

 · 

Aviation & Aerospace Department

1.0
  •  posted on 09 Feb 2023

1.0
 for  Salary and Benefits

Likes

Terrible Experience from interviewer

Dislikes

I once attended airindia express interview from Calicut and i was shortlisted till last round, i was very confident that i will get my dream job,but unfortunately I didn't get shortlisted then i attended from kochi and in my 1st round itself i was rejected because of one Interviewer name Pradha she is the lead Interviewer.Then from Trivandrum i attended then also she rejected me .My BMI height weight,communication all was there but because of that staff Pradha she rejected me I don't know what's the reason behind this.So from now onwards I'm not going to attend Airindia -Express interview.Beaware everyone that if there is any ego staff like this we won't get selected

read more
  • Salary - Bad
  • +6 more
see more salary related reviews

Discover interview dos and don'ts from real experiences

Air India Express Customer Service Associate Salary FAQs

What is the salary of Customer Service Associate at Air India Express ?
The average salary of a Customer Service Associate at Air India Express in India typically ranges from ₹1.4 Lakhs to ₹4.2 Lakhs per year, depending on experience (from Fresher to 2 years).

The top 10% of Customer Service Associate at Air India Express earn more than ₹4.2 Lakhs per year, and the top 1% earn over ₹4.2 Lakhs per year. Customer Service Associate Salaries at Air India Express can be higher or lower depending on factors such as the specific team, level of experience, and additional benefits like bonuses and stock options.

These estimates are based on salary data submitted by 5 Air India Express employees in India.
What is the estimated take home salary of a Customer Service Associate at Air India Express in India?
The estimated take-home salary of a Customer Service Associate at Air India Express in India typically ranges from ₹22,100 to ₹23,582 per month. This is based on the average salary range of ₹1.4 Lakhs to ₹4.2 Lakhs per year for employees with experience ranging from Fresher to 2 years.The take-home salary is calculated after accounting for standard deductions such as taxes, provident fund (PF), and insurance. Salary estimates are based on 5 salaries received from various employees of Air India Express. Check how we calculate in-hand salary with our in-hand salary calculator.
Which companies offer higher salaries than Air India Express for Customer Service Associate in India?
Qatar Airways ₹3.0 Lakhs to ₹9.0 Lakhs per year
British Airways ₹4.1 Lakhs to ₹7.0 Lakhs per year
Dnata ₹4.0 Lakhs to ₹5.1 Lakhs per year
Go First ₹3.0 Lakhs to ₹6.0 Lakhs per year
Emirates Airlines ₹4.0 Lakhs to ₹5.5 Lakhs per year

These companies are known for offering competitive compensation packages that can exceed the salary offered by Air India Express, depending on the role and experience level.
What is the salary of a Customer Service Associate in companies similar to Air India Express in India?
The salary of a Customer Service Associate at companies similar to Air India Express in India varies, depending on the role, experience, and company size. Here are the typical salary ranges:

Lufthansa ₹3.5 Lakhs to ₹5.7 Lakhs per year
GMR Hyderabad International Airport ₹1.3 Lakhs to ₹4.0 Lakhs per year
Cambata Aviation ₹1.1 Lakhs to ₹6.0 Lakhs per year
InterGlobe Aviation ₹1.0 Lakhs to ₹4.0 Lakhs per year
Air India ₹2.0 Lakhs to ₹4.2 Lakhs per year

These companies, which operate in similar sectors, offer competitive salaries, although the range can vary based on the company and individual experience levels.
How the salary growth look like for a Customer Service Associate at Air India Express in India?
The salary growth for a Customer Service Associate at Air India Express depends on factors such as experience, performance, and promotions. On average, a Customer Service Associate can expect the following growth trajectory at Air India Express:

Experience Average Salary Range
Fresher ₹1.2 Lakhs to ₹4.2 Lakhs per year
1 year ₹1.4 Lakhs to ₹5.5 Lakhs per year
2 years ₹3.0 Lakhs to ₹4.1 Lakhs per year
and so on.

Tell us how to improve this page.

Air India Express Customer Service Associate salary in India ranges between ₹1.4 Lakh to ₹4.2 Lakhs with an average annual salary of ₹unlock blur. Salary estimates are based on 5 Air India Express latest salaries received from various employees of Air India Express.