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Automatic Data Processing (ADP)

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4.0

based on 3.2k Reviews

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Automatic Data Processing (ADP) Senior Customer Service Representative salaries in Pune (Updated 2025)

Annual salary range
1 - 10 years exp.
₹3.5 Lakhs - ₹8 Lakhs
Avg. annual salary
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Monthly In-hand Salary

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62% more than the average Senior Customer Service Representative Salary in Software Product Companies for 1 - 10 years of experience

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Salaries in different departments

Customer Success, Service & Operations
Senior Customer Service Representative Salary
1 - 10 years exp. (35 salaries)
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₹4.5 L/yr - ₹7.5 L/yr

Human Resources
Senior Customer Service Representative Salary
1 - 9 years exp. (10 salaries)
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₹4.4 L/yr - ₹7 L/yr

Finance & Accounting
Senior Customer Service Representative Salary
3 - 6 years exp. (6 salaries)
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₹3.5 L/yr - ₹6.5 L/yr

Marketing & Communication
Senior Customer Service Representative Salary
2 - 5 years exp. (4 salaries)
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₹5.8 L/yr - ₹6.7 L/yr

Sales & Business Development
Senior Customer Service Representative Salary
1 - 6 years exp. (3 salaries)
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₹6 L/yr - ₹7.8 L/yr

View all

Last Updated: 2 Apr 2025

Companies similar to Automatic Data Processing (ADP) for Senior Customer Service Representative in Pune

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Automatic Data Processing (ADP) Senior Customer Service Representative Salary

1 - 10 years exp. (86 salaries)
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₹3.5 L/yr - ₹8 L/yr

vs
Company name Avg Annual Salary Open Jobs
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Concentrix Corporation Senior Customer Service Representative Salary

1 - 6 years exp. (64 salaries)
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₹1.8 L/yr - ₹5.3 L/yr

arrow icon 37% less
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WNS Senior Customer Service Representative Salary

1 - 9 years exp. (11 salaries)
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₹2.7 L/yr - ₹4.8 L/yr

arrow icon 38% less
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Tech Mahindra Senior Customer Service Representative Salary

2 - 7 years exp. (10 salaries)
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₹2.6 L/yr - ₹6 L/yr

arrow icon 24% less
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Cotiviti Senior Customer Service Representative Salary

2 - 9 years exp. (7 salaries)
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₹3.9 L/yr - ₹5.2 L/yr

arrow icon 30% less
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DBS Bank Senior Customer Service Representative Salary

1 - 5 years exp. (7 salaries)
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₹3.3 L/yr - ₹3.6 L/yr

arrow icon 45% less
Senior Customer Service Representative salary at Automatic Data Processing (ADP) ranges between ₹3.5 Lakhs to ₹8 Lakhs per year for employees with experience between 1 year to 10 years. Salary estimates are based on 86 latest salaries received from various employees of Automatic Data Processing (ADP).

Latest annual salaries shared by Automatic Data Processing (ADP) Senior Customer Service Representative in Pune

1w ago
₹6.9 Lakhs
5 years exp.
3w ago
₹4 Lakhs
3 years exp.
3w ago
₹4 Lakhs
1 year exp.
3w ago
₹4 Lakhs
1 year exp.
3w ago
₹6.5 Lakhs
5 years exp.
4w ago
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10 years exp.
2mo ago
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6 years exp.
2mo ago
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5 years exp.
2mo ago
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2 years exp.
3mo ago
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10 years exp.

Experience wise Automatic Data Processing (ADP) Senior Customer Service Representative salaries in Pune

Last Updated: 2 Apr 2025

Experience Avg Annual Salary
1 year  (7 salaries)

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₹4 L/yr - ₹6.5 L/yr
2 years  (8 salaries)

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₹4.3 L/yr - ₹7.3 L/yr
3 years  (11 salaries)

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₹3.5 L/yr - ₹6.7 L/yr
4 years  (18 salaries)

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₹4.8 L/yr - ₹7.1 L/yr
5 years  (17 salaries)

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₹4.8 L/yr - ₹7.4 L/yr
View all
Automatic Data Processing (ADP) Senior Customer Service Representative Salary and Career Growth

From

To

Senior Customer Service Representative

₹unlock blur Lakhs/yr

1 - 10 years exp.

Senior Manager

₹unlock blur Lakhs/yr

14 - 22 years exp.

Senior Customer Service Representative

1 - 10 years exp.
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Analyst

3 - 13 years exp.
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arrow icon 23% hike

Senior Analyst

5 - 15 years exp.
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arrow icon 35% hike
Disclaimer: Our data limits the visualization of this career path at this point. However, other roles and opportunities might be available within the organization beyond what is shown here.

Similar Designation salaries in Automatic Data Processing (ADP)

Senior Process Associate Salary
(259 salaries)
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₹2.15 L/yr - ₹8 L/yr
Senior Associate Salary
(118 salaries)
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₹3 L/yr - ₹8 L/yr
Senior Customer Service Executive Salary
(34 salaries)
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₹4 L/yr - ₹8.05 L/yr
Customer Service Representative Salary
(9 salaries)
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₹2.25 L/yr - ₹6.2 L/yr
Customer Service Executive Salary
(9 salaries)
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₹4.75 L/yr - ₹7.8 L/yr
Customer Support Executive Salary
(4 salaries)
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₹3.5 L/yr - ₹8 L/yr
Back Office Executive Salary
(4 salaries)
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₹2.9 L/yr - ₹4.2 L/yr
Customer Care Executive Salary
(3 salaries)
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₹3.3 L/yr - ₹5.5 L/yr
Customer Service Associate Salary
(3 salaries)
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₹5 L/yr - ₹9.33 L/yr

Top skills at Automatic Data Processing (ADP) for Senior Customer Service Representative

Customer Service Inbound Voice Process inbound Customer Service Communication Skills Verbal Communication customer support International Voice Process US Recruitment Outbound Calling international bpo Voice Process US Voice Process Screening BPO Voice

Salary related reviews for Automatic Data Processing (ADP)

4.3

Rated by 13 employees for salary & benefits

Senior Customer Service Representative in Hyderabad / Secunderabad

Full Time

 · 

Administration & Facilities Department

1.0
  •  posted on 16 May 2022
1.0
 for  Salary and Benefits

Likes

Nothing which i like about it yet.

Dislikes

... portion as annual bonus. Though bonus should be over and over the compensation. That is why it's bonus not regular salary. Food isn't available in cafeteria for night shift people. Only the day shoft has the 4-5 operational outlet. Night shifts have only 1 south Indian.

read more
  • Salary - Bad
    • +6 more

Senior Customer Service Representative in Sp Infocity, Hadapsar, Pune

Full Time

 · 

Customer Success, Service & Operations Department

2.0
  •  posted on 11 Oct 2022
5.0
 for  Salary and Benefits

Likes

Salary was good and the incentives were good.

  • Salary - Excellent

Dislikes

Apart from the good salary, there is no work life balance. You are expected to give extra hours without any Overtime pay. They only teach you basic things about the process and the rest you learn while working. There isn't enough support on the floor to help you with difficult queries. I was doing a US shift which ended at 2:30 am but it got extended due to lengthy calls. Never got OT for the time I over worked. I had Covid and was very weak to work, rather than checking my Health status, they asked me to start working. I had to ask my manager's manager to allow me to recover and then I got the leaves. Will not recommend the company to someone who wants a work life balance.

read more
  • Skill development - Poor
    • +5 more

Process Associate in Hyderabad / Secunderabad

Full Time

 · 

Other Department

4.0
  •  posted on 12 Oct 2024
3.0
 for  Salary and Benefits

Likes

It's just a good company with a decent package for a fresher , initially it's good but the year end it would be too hectic and unavoidable.

read more
  • Job security - Excellent

Dislikes

The work life balance is bad , there is no bonuses unlike other companies, there is no additional perks like sodexo coupons , there no Diwali,new year gifts

read more
  • Skill development - Poor
    • +3 more

Analyst in Hyderabad / Secunderabad

Full Time

 · 

Human Resources Department

1.0
  •  posted on 22 Sep 2024
1.0
 for  Salary and Benefits

Likes

Only work life balance to some extent

  • Work-life balance - Good

Dislikes

Worst company in terms of salary. Stay here for 10 years, butter managers and you will survive even if you have zero knowledge. They will take people from Customer Service background in core HR team who have zero knowledge. Worst management who don’t know what’s happening in the company and will take random decisions to spoil your career. If you a hard-worker and want to grow this is the worst company for you.

read more
  • Salary - Bad
    • +5 more

Senior Analyst in Hyderabad / Secunderabad

Full Time

 · 

Finance & Accounting Department

3.0
  •  posted on 26 Nov 2024
1.0
 for  Salary and Benefits

Likes

To be honest, I just like my colleagues.

  • Job security - Good

Dislikes

Adp is just like a school Nobody has professionalism. Manager's act like teachers Too much work with very less salary and when we ask for hike they give us in peanuts. I prefer not to work there.

read more
  • Salary - Bad
    • +4 more
see more salary related reviews

Discover interview dos and don'ts from real experiences

Top trending discussions

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Salary Discussions, Hike & Promotions
1w (edited)
an inside sales executive
Unexpected job policies: stay or switch?
I recently switched jobs with a 48% hike, and my current in-hand salary is ₹35K. But after joining, I realized a few important things that weren’t mentioned during the interview. 1. No Phones or Bags Allowed – We have to keep them in lockers, which I wasn’t informed about before joining. 2. Working Saturdays – HR said all Saturdays are working but assured that one Saturday off per month would be introduced soon. I can't see that happening anytime soon 3. Phone Policy Confusion – When I asked HR why this wasn’t discussed earlier, they said it’s only for two months and won’t be the case at the new location (which was discussed earlier). But some old employees say the same rule applies there too. 4. Leaves – We get 21 paid leaves a year. I’m already thinking of switching. Would it be too soon to leave within 3 months, or should I stay for at least 6 months? Also, since I just got a good hike, how much can I ask for in my next job?
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Automatic Data Processing (ADP) Senior Customer Service Representative Salary FAQs

What is the salary of Senior Customer Service Representative at Automatic Data Processing (ADP) in Pune?
The average salary of a Senior Customer Service Representative at Automatic Data Processing (ADP) in Pune typically ranges from ₹3.5 Lakhs to ₹8.0 Lakhs per year, depending on experience (from 1 year to 10 years).

The top 10% of Senior Customer Service Representative in Pune at Automatic Data Processing (ADP) earn more than ₹7.2 Lakhs per year, and the top 1% earn over ₹7.9 Lakhs per year. Senior Customer Service Representative Salaries at Automatic Data Processing (ADP) can be higher or lower depending on factors such as the specific team, level of experience, and additional benefits like bonuses and stock options.

These estimates are based on salary data submitted by 80+ Automatic Data Processing (ADP) employees in India.
What is the estimated take home salary of a Senior Customer Service Representative at Automatic Data Processing (ADP) in Pune?
The estimated take-home salary of a Senior Customer Service Representative at Automatic Data Processing (ADP) in Pune typically ranges from ₹47,303 to ₹48,423 per month. This is based on the average salary range of ₹3.5 Lakhs to ₹8.0 Lakhs per year for employees with experience ranging from 1 year to 10 years.The take-home salary is calculated after accounting for standard deductions such as taxes, provident fund (PF), and insurance. Salary estimates are based on 80+ salaries received from various employees of Automatic Data Processing (ADP). Check how we calculate in-hand salary with our in-hand salary calculator.
What are the key skills required to be a Senior Customer Service Representative at Automatic Data Processing (ADP) in Pune?
To be a Senior Customer Service Representative at Automatic Data Processing (ADP) in Pune, the key skills required include:

  • - Customer Service
  • - Inbound Voice Process
  • - inbound
  • - Customer Service
  • - Communication Skills

These skills are highly valued at Automatic Data Processing (ADP) and are crucial for successful performance in a Software Engineering role.
What is the salary of a Senior Customer Service Representative in companies similar to Automatic Data Processing (ADP) in Pune?
The salary of a Senior Customer Service Representative at companies similar to Automatic Data Processing (ADP) in Pune varies, depending on the role, experience, and company size. Here are the typical salary ranges:

Tech Mahindra ₹2.6 Lakhs to ₹6.0 Lakhs per year
Cotiviti ₹3.9 Lakhs to ₹5.2 Lakhs per year
Concentrix Corporation ₹1.8 Lakhs to ₹5.3 Lakhs per year
WNS ₹2.7 Lakhs to ₹4.8 Lakhs per year
DBS Bank ₹3.3 Lakhs to ₹3.6 Lakhs per year

These companies, which operate in similar sectors, offer competitive salaries, although the range can vary based on the company and individual experience levels.
How the salary growth look like for a Senior Customer Service Representative at Automatic Data Processing (ADP) in Pune?
The salary growth for a Senior Customer Service Representative at Automatic Data Processing (ADP) in Pune depends on factors such as experience, performance, and promotions. On average, a Senior Customer Service Representative in Pune can expect the following growth trajectory at Automatic Data Processing (ADP):

Experience Average Salary Range
1 year ₹4.0 Lakhs to ₹6.5 Lakhs per year
2 years ₹4.3 Lakhs to ₹7.3 Lakhs per year
3 years ₹3.5 Lakhs to ₹6.7 Lakhs per year
4 years ₹4.8 Lakhs to ₹7.1 Lakhs per year
and so on.

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Automatic Data Processing (ADP) Senior Customer Service Representative salary in Pune ranges between ₹3.5 Lakhs to ₹8 Lakhs with an average annual salary of ₹unlock blur. Salary estimates are based on 86 Automatic Data Processing (ADP) latest salaries received from various employees of Automatic Data Processing (ADP).