ACKO Senior Customer Service Associate Salaries by 3 Employees (Updated 2025)

2 - 9 years exp.

₹3.3 Lakhs - ₹6 Lakhs

Low Confidence

Salary of majority employees

49% more than the average Senior Customer Service Associate Salary in FinTech Companies for 2 - 9 years of experience

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Salaries in different departments

BFSI, Investments & Trading Senior Customer Service Associate Salary 8 - 9 years exp. (AmbitionBox Estimate)	₹5.4 L/yr - ₹6.6 L/yr
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Customer Success, Service & Operations Senior Customer Service Associate Salary 2 years exp. (AmbitionBox Estimate)	₹3 L/yr - ₹3.6 L/yr

Last Updated: 3 Oct 2024

Companies similar to ACKO for Senior Customer Service Associate

Company name	Avg Annual Salary	Open Jobs
PolicyBazaar Senior Customer Service Associate Salary 1 - 7 years exp. (8 salaries)	₹2.7 L/yr - ₹4.7 L/yr 33% less
HDFC Ergo General Insurance Senior Customer Service Associate Salary 1 - 7 years exp. (4 salaries)	₹2 L/yr - ₹3.5 L/yr 51% less
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Fiserv Senior Customer Service Associate Salary 1 - 10 years exp. (8 salaries)	₹2.8 L/yr - ₹5.5 L/yr 26% less
Angel One Senior Customer Service Associate Salary 5 - 7 years exp. (6 salaries)	₹3 L/yr - ₹4.2 L/yr 36% less
PayPal Senior Customer Service Associate Salary 2 - 8 years exp. (3 salaries)	₹5.5 L/yr - ₹6 L/yr 11% more

Senior Customer Service Associate salary at ACKO ranges between ₹3.3 Lakhs to ₹6 Lakhs per year for employees with experience between 2 years to 9 years. Salary estimates are based on 3 latest salaries received from various employees of ACKO.

Experience wise ACKO Senior Customer Service Associate salaries

Last Updated: 3 Oct 2024

Experience	Avg Annual Salary
2 years (AmbitionBox Estimate)	₹3 L/yr - ₹3.8 L/yr
8 years (AmbitionBox Estimate)	₹5.4 L/yr - ₹6.9 L/yr
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9 years (AmbitionBox Estimate)	₹5.4 L/yr - ₹6.9 L/yr

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Salary related reviews for ACKO

5.0

Rated by 1 employees for salary & benefits

Customer Service Representative in Bangalore / Bengaluru

Full Time

Customer Success, Service & Operations Department

5.0

• posted on 08 Nov 2024

4.0

for Salary and Benefits

Likes

Acko gave work from home balancing my job with good salary and incentive package.

Dislikes

Acko asked to come from Mumbai to Bangalore to work after giving permanent work from home opportunity and that was not expected from a reputable company.

Senior Quality Analyst in Bangalore / Bengaluru

Full Time

Customer Success, Service & Operations Department

2.0

• posted on 18 Dec 2024

1.0

for Salary and Benefits

Likes

ACKO has had a great work culture.

Dislikes

...ine have high micromanaging, Low Work Life balance. No visibility for your work. Low Salary Rude Managers who can take WFH/Leaves but do not approve their Reportees leaves Habit of dumping work on juniors and highlighting themselves.

Product Manager in Bangalore / Bengaluru

Full Time

Product Management Department

2.0

• posted on 17 Dec 2024

3.0

for Salary and Benefits

Likes

On time salary & Decent Work-life balance.

Dislikes

Poor leadership team. No coaching, mentorship. Poor processes for product development. Favouritism in teams. Making false promises to employees to make them stay, but do not fulfil promises.

Sdet Technical Lead in Bangalore / Bengaluru

Full Time

Engineering - Software & QA Department

1.0

• posted on 15 Apr 2024

4.0

for Salary and Benefits

Likes

Salary was good

Dislikes

Some of the leaders in Acko brings the culture of favouritism and lobbying, if you are not someone who gets involve with your immediate leader then you are not safe, let the work speak kind of person is not a good fit here, if you are good at diplomacy you will flourish here at Acko although you seem to low in technical skills as Software Engineer.

Associate Product Manager in Bangalore / Bengaluru

Full Time

Product Management Department

2.0

• posted on 18 Oct 2023

2.0

for Salary and Benefits

Likes

...Immature leadership specially in Embedded LOB needs to be changed immediately. Leaders are a joke and they hamper the BAU in order to justify their 1cr package.

Dislikes

Everything is worth dislike. Leadership (Director Level) people engage in petty politics and flirt with female employees. They have been continuously failing to prove their competence yet the senior leadership is oblivious of the failures. Acko is a ship destined to drown.

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Retention offer

Hello, Current offer from CG - Total 21.5L, fixed as 19.4 and rest bonus Retention offer from Deloitte - Total 19.1, fixed as 15.5 and rest bonus (4L) I understand the offer is less but my manager explained that Deloitte's hikes are better in the market and on an average, I can get 15% every year with good performance. The same hikes in CG are around 5-6% so financially, my salary growth will definitely be more in Deloitte. Please give me suggestions. I have good management and projects in Deloitte with WLB but I would like to have some perspective on offered CTC too

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ACKO Senior Customer Service Associate Salary FAQs

What is the notice period for Senior Customer Service Associate at ACKO?

According to AmbitionBox, 100% of the ACKO Senior Customer Service Associates reported a notice period of 15 days or less.This is based on 2 responses on AmbitionBox in last 2 years.

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ACKO Senior Customer Service Associate Salaries

ACKO Senior Customer Service Associate salary in India ranges between ₹3.3 Lakhs to ₹6 Lakhs with an average annual salary of ₹. Salary estimates are based on 3 ACKO latest salaries received from various employees of ACKO.