Accenture Desk Customer Service Manager salaries in India

Likes

Some leads and people are supportive, work culture is good until you are performing well and not going to office daily.

Dislikes

... are going to office daily get ready for the corporate politics, toxic managers. They hire alot for operations role but don't provide any night shift allowances, salary is very less, almost no growth, no extra benifits. You will feel demotivated and feel stuck if you are loyal employee to a company.

Likes

Cant think of anything

Dislikes

...ving workforce which is highly non meritorious. Micro management is a key issue. No promotions and salary is under indexed to the competition

Likes

...ig time with promoting culture of favouritism, groupism and absolute biasedness. Bonus are highlighted with 0-27% but most ppl never get beyond 10%.

Dislikes

MD leadership failed putting in place proper structure to allocate projects and led to managers selecting their favourite candidates for account they handle,

Likes

Work culture is very good. People get your feedbacks and understand you well. Your colleagues are supportive and friendly but depends on project as well but mostly good. If lucky you will end up in good projects working in latest technology but SAP and CRM tools dominates most. If you are from SAP and other CRM tools I recommend you to join. Onsite are depends on projects and very rare

Dislikes

The pay and hike is very low like WITCH though it's a premium brand. Like other companies people don't value existing employees irrespective of skill and contribution and paid less. Even freshers and new hires could be paid more than you even though they don't do much work as you. There are bit of politics and favouritism but won't affect you much.

Likes

Pays good Salary that's it appartment from it I didn't find much

Dislikes

Accenture lacks responsibility and they auto tag any support projects without prior notice and it doesn't have skill development programs like access to Udemy and other similar platforms and as fresher don't join Accenture better to go for startups company