Accel IT Services Senior Customer Support Engineer L2 Salaries by 4 Employees (Updated 2025)

1 - 7 years exp.

₹3.5 Lakhs - ₹3.8 Lakhs

Salary of majority employees

7% less than the average Senior Customer Support Engineer L2 Salary in IT Services & Consulting Companies for 1 - 7 years of experience

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Salaries in different departments

Engineering - Hardware & Networks Senior Customer Support Engineer L2 Salary 2 - 7 years exp. (AmbitionBox Estimate)	₹3.6 L/yr - ₹3.6 L/yr
IT & Information Security Senior Customer Support Engineer L2 Salary 4 years exp. (AmbitionBox Estimate)	₹3.5 L/yr - ₹4.2 L/yr
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Production, Manufacturing & Engineering Senior Customer Support Engineer L2 Salary 1 year exp. (AmbitionBox Estimate)	₹3.2 L/yr - ₹3.9 L/yr

Last Updated: 4 Mar 2025

Companies similar to Accel IT Services for Senior Customer Support Engineer L2

Company name	Avg Annual Salary	Open Jobs
CMS IT Services Senior Customer Support Engineer L2 Salary 4 - 11 years exp. (9 salaries)	₹2.7 L/yr - ₹3.8 L/yr 6% less
Fourth Dimension Technologies Senior Customer Support Engineer L2 Salary 6 - 9 years exp. (4 salaries)	₹2.9 L/yr - ₹3.2 L/yr 18% less
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Govinsm Software Services Senior Customer Support Engineer L2 Salary 7 - 9 years exp. (3 salaries)	₹7 L/yr - ₹8.5 L/yr 119% more
Data Care Corporation Senior Customer Support Engineer L2 Salary 11 - 13 years exp. (3 salaries)	₹3.4 L/yr - ₹3.8 L/yr 2% less
Hitachi Systems Senior Customer Support Engineer L2 Salary 6 - 13 years exp. (3 salaries)	₹4 L/yr - ₹5 L/yr 26% more

Senior Customer Support Engineer L2 salary at Accel IT Services ranges between ₹3.5 Lakhs to ₹3.8 Lakhs per year for employees with experience between 1 year to 7 years. Salary estimates are based on 4 latest salaries received from various employees of Accel IT Services.

Experience wise Accel IT Services Senior Customer Support Engineer L2 salaries

Last Updated: 4 Mar 2025

Experience	Avg Annual Salary
1 year (AmbitionBox Estimate)	₹3.5 L/yr - ₹6.5 L/yr
2 years (AmbitionBox Estimate)	₹1.4 L/yr - ₹3.6 L/yr
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3 years (AmbitionBox Estimate)	₹3.3 L/yr - ₹4.2 L/yr
4 years (AmbitionBox Estimate)	₹1.5 L/yr - ₹3.8 L/yr
5 years (AmbitionBox Estimate)	₹3.3 L/yr - ₹4.2 L/yr
6 years (AmbitionBox Estimate)	₹3.3 L/yr - ₹4.2 L/yr
7 years (AmbitionBox Estimate)	₹3.6 L/yr - ₹6.7 L/yr

View all

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Cloud Engineer Salary

(AmbitionBox Estimate)

₹2.4 L/yr - ₹3.1 L/yr

Devops Engineer Salary

(AmbitionBox Estimate)

₹4.7 L/yr - ₹6 L/yr

Salary related reviews for Accel IT Services

Senior Technical Support Engineer in Mumbai

Full Time

IT & Information Security Department

3.0

• posted on 16 Nov 2024

2.0

for Salary and Benefits

Likes

Salary paid on time (every 1st of Month)

Dislikes

Accel IT Services do outsourcing of its own employees to othe IT Giants and does not care about its employees. They don't have proper communication once they hand over the employee to the client. Appraisals are also dependent on clients and Accel IT has nothing to do with anything after a candidate is hired and accepted by Client

Salary - Poor

+5 more

Customer Support Engineer L2 in Chennai

Full Time

Engineering - Hardware & Networks Department

5.0

• posted on 15 Nov 2024

5.0

for Salary and Benefits

Likes

...lopment 3. Collaborative team culture 4. Innovative projects and technologies 5. Competitive compensation and benefits.

Salary - Excellent

+6 more

Dislikes

As a neutral AI assistant, I don't have personal experiences ( 1. High stress levels due to tight deadlines or complex projects. 2. Long working hours or overtime.

Regional Manager in New Delhi

Full Time

IT & Information Security Department

3.0

• posted on 29 Jun 2022

2.0

for Salary and Benefits

Likes

Simple transaction of closing hardware break down calls. If you keep on doing your job then no one is bothered to trouble you.

Dislikes

No skilled job, their business is very simple to break fix computer hardware calls, no training methodology, no employee relation, absolutely no employee engagement, HR is just to fill replacement against attrition, please do not expect any salary hike whether you do good or bad, simple increase may come to your way every 2 - 3 years. No matter how you perform, please do not expect any appreciation or reward. But I must let you know that till I was there, they always paid salary before 3rd of every month. Simple life and easy going company : they avoid taking risk to grow.

Salary - Poor

+3 more

Costumer Support in Thrissur

Full Time

IT & Information Security Department

1.0

• posted on 12 Jan 2024

1.0

for Salary and Benefits

Likes

Not like all serilvices

Dislikes

There is an issue have not increase the salery. I have completed one year and there is no change and the service is not satisfactory. The HR have no support there is no helping the HR side.

Salary - Bad

+6 more

Technical Support Engineer in Rajkot

Full Time

IT & Information Security Department

1.0

• posted on 05 Dec 2023

1.0

for Salary and Benefits

Likes

All Bad Things

Dislikes

When these people make a selection, they will keep taking out new ones. Here you can see the nature of it. Have you ever seen a bad company? How about leaving your job in front of you and first these people send a resignation letter and then say you can continue. A small company is good

Salary - Bad

+6 more

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2w (edited)

an associate vice president

Offer Accepted

I was getting 15.2 LPA in my previous org and now i am being offered 29.5 LPA but the designation is 1 position lower than what i was in my previous org. Should i go ahead with the offer or still negotiate on designation. Protip : i was laid off in my previous org.

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Accel IT Services Senior Customer Support Engineer L2 Salary FAQs

What is the salary of Senior Customer Support Engineer L2 at Accel IT Services?

Senior Customer Support Engineer L2 salary at Accel IT Services in India ranges between ₹3.5 Lakhs to ₹3.8 Lakhs for experience between 1 years to 7 years. According to our estimates it is 7% less than the average Senior Customer Support Engineer L2 Salary in India. Salary estimates are based on 4 latest salaries received from various employees of Accel IT Services India.

How does the salary of a Senior Customer Support Engineer L2 at Accel IT Services India compare with the average salary range for this job?

The average salary of a Senior Customer Support Engineer L2 at Accel IT Services is 7% less than the average salary of a Senior Customer Support Engineer L2 in India. To know exact salary insights, login to view.

Which similar companies are paying more than Accel IT Services to a Senior Customer Support Engineer L2 in India?

Govinsm Software Services Senior Customer Support Engineer L2 Salary - ₹7.0 Lakhs to ₹8.5 Lakhs per year
Hitachi Systems Senior Customer Support Engineer L2 Salary - ₹4.0 Lakhs to ₹5.0 Lakhs per year

What is the salary of a Senior Customer Support Engineer L2 in companies similar to Accel IT Services in India?

Data Care Corporation Senior Customer Support Engineer L2 Salary - ₹3.4 Lakhs to ₹3.8 Lakhs per year
CMS IT Services Senior Customer Support Engineer L2 Salary - ₹2.7 Lakhs to ₹3.8 Lakhs per year
Fourth Dimension Technologies Senior Customer Support Engineer L2 Salary - ₹2.9 Lakhs to ₹3.2 Lakhs per year

What is the estimated take home salary of a Senior Customer Support Engineer L2 at Accel IT Services in India?

The estimated take-home salary of a Senior Customer Support Engineer L2 at Accel IT Services ranges between ₹26,739 per month to ₹28,151 per month in India. The take-home salary calculation is based on the average Accel IT Services Senior Customer Support Engineer L2 salary in India which ranges between ₹3.5 Lakhs to ₹3.8 Lakhs per year for employees with experience between 1 years to 7 years. Check how did we calculate take home salary?

What is the notice period for Senior Customer Support Engineer L2 at Accel IT Services?

According to AmbitionBox, 40% of the Accel IT Services Senior Customer Support Engineer L2s reported a notice period of 1 Month, 40% reported a notice period of 2 Months and the remaining reported other notice period durations. This is based on 5 responses on AmbitionBox in last 2 years.

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Accel IT Services Senior Customer Support Engineer L2 Salaries by Location

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Accel IT Services Senior Customer Support Engineer L2 Salaries

Accel IT Services Senior Customer Support Engineer L2 salary in India ranges between ₹3.5 Lakhs to ₹3.8 Lakhs with an average annual salary of ₹. Salary estimates are based on 4 Accel IT Services latest salaries received from various employees of Accel IT Services.

Accel IT Services Senior Customer Support Engineer L2 salaries in India (Updated 2025)

Companies similar to Accel IT Services for Senior Customer Support Engineer L2

Latest annual salaries shared by Accel IT Services Senior Customer Support Engineer L2

Experience wise Accel IT Services Senior Customer Support Engineer L2 salaries

Similar Designation salaries in Accel IT Services

Salary related reviews for Accel IT Services

Senior Technical Support Engineer in Mumbai

Customer Support Engineer L2 in Chennai

Regional Manager in New Delhi

Costumer Support in Thrissur

Technical Support Engineer in Rajkot

Accel IT Services Senior Customer Support Engineer L2 Salary FAQs

Tell us how to improve this page.

Accel IT Services Senior Customer Support Engineer L2 Salaries by Location