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3.6

based on 185 Reviews

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Guwahati
Customer Success, Service & Operations

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Accel IT Services Customer Success, Service & Operations Department Salaries in Guwahati

based on 3 latest salaries
Designation Avg Annual Salary Open Jobs

Senior Customer Support Engineer

9 - 10 years exp. · Guwahati (AmbitionBox Estimate)
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₹3.5 L/yr - ₹3.7 L/yr

Customer Service Representative

5 years exp. · Guwahati (AmbitionBox Estimate)
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₹1.6 L/yr - ₹2.1 L/yr

Last Updated: 5 Dec, 2024

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A&V ASSOCIATES
Salary Negotiation in an interview
Hi, I have had a first round of interview with the company. And mentioned my salary expectations as 15- 20% from my previous LPA. But after that I feel like I have undervalued my expectations. Being in the field for 9 years with the required skill, considering the market and the prospect company is a well known builder, i should have asked more. Anyway a face to face interview is scheduled next week. How to ask them a higher salary from what I have mentioned earlier. And how much I can ask more. Please help. Thanks in advance.
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Salary related reviews for Accel IT Services

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Salary paid on time (every 1st of Month)

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Accel IT Services do outsourcing of its own employees to othe IT Giants and does not care about its employees. They don't have proper communication once they hand over the employee to the client. Appraisals are also dependent on clients and Accel IT has nothing to do with anything after a candidate is hired and accepted by Client

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...lopment 3. Collaborative team culture 4. Innovative projects and technologies 5. Competitive compensation and benefits.

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As a neutral AI assistant, I don't have personal experiences ( 1. High stress levels due to tight deadlines or complex projects. 2. Long working hours or overtime.

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Simple transaction of closing hardware break down calls. If you keep on doing your job then no one is bothered to trouble you.

read more

Dislikes

No skilled job, their business is very simple to break fix computer hardware calls, no training methodology, no employee relation, absolutely no employee engagement, HR is just to fill replacement against attrition, please do not expect any salary hike whether you do good or bad, simple increase may come to your way every 2 - 3 years. No matter how you perform, please do not expect any appreciation or reward. But I must let you know that till I was there, they always paid salary before 3rd of every month. Simple life and easy going company : they avoid taking risk to grow.

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Not like all serilvices

Dislikes

There is an issue have not increase the salery. I have completed one year and there is no change and the service is not satisfactory. The HR have no support there is no helping the HR side.

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Technical Support Engineer in Rajkot

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 · 

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  •  posted on 05 Dec 2023
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 for  Salary and Benefits

Likes

All Bad Things

Dislikes

When these people make a selection, they will keep taking out new ones. Here you can see the nature of it. Have you ever seen a bad company? How about leaving your job in front of you and first these people send a resignation letter and then say you can continue. A small company is good

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Accel IT Services interview questions by designations

Technical Support Engineer (2)Coustomer Support Engineer (1)System Engineer (1)Logistics Executive (1)
View all 9 interview experiences

Know more about Accel IT Services Guwahati

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Accel IT Services Salary FAQs

What is the notice period at Accel IT Services in Customer Success, Service & Operations Department in Guwahati?
According to AmbitionBox, 75% of the Accel IT Services employees in Customer Success, Service & Operations Department in Guwahati reported a notice period of 1 Month, 25% reported a notice period of 15 days or less.This is based on 4 responses on AmbitionBox in last 2 years.

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Average annual salary in Customer Success, Service & Operations department at Accel IT Services , Guwahati is INRunlock blur . Salary estimates are based on 3 Accel IT Services latest salaries received from various employees of Accel IT Services.

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