24/7 Customer Executive Salaries in India (Updated 2025)

Likes

The best thing about 24/7 is the environment, and of course the team mates. However, environment cannot be good if there are no fun team mates and due to the reasons mentioned on the dislike option, people leave! so instead of keep recruiting new joinees why not reten the tenured employee.

Dislikes

The most important valuable thing that you can get and expect from a company is salary, which is pretty less and it is the most important factor. Sometimes things are not systematic and transparent, also we have to run arround for simple problem, we handle customer and help out customer to solve their issue but who is responsible for helping the employees issues. I do not blame anyone as person on this, just in General what I have obesrved over 21 months. There are more demerits than to talk about merits. Less opportunity to earn but more opportunity to lose your salary/variable bonus amount. For e.g. there is hardly OT payouts if employee want to work hard and earn some extra money for themselves, for 1-2 or half % points your whole incentive clashes, learning opportunity is less, respect for every individual is very important.

Likes

This is one of the best workplace environments I have seen , surely a nice place to start career and grow with the opportunities .

Dislikes

My dislikes are very less for this comany but I think they should improve in terms of salary and comensations .

Likes

The work culture at 24/7.ai is excellent. 24/7.ai is best for the candidates who have completed their 12+(Intermediate or Diploma). Good atmosphere at company.

Dislikes

Rotational shifts and weekoffs Less pay Job satisfaction Not recommended for graduates

Likes

Mostly work culture and people

Dislikes

In my point of view, salary is the biggest concern here and it's not good to maintain the same basic salaries even though we're tenured more than 5 or 10 years or above.

Likes

Company environment is absolutely great and the seniors are helpful and cheerful. They don't have the ego of being senior. performance incentives are good

Dislikes

Salary is very low and the growth rate is very low. Salary difference between fresher and 2 year experienced is 4000/- only